4899 Painted Cliff Road, V8E 1E2 Whistler, Canada
#38 of 191 hotels in Whistler
Guests' ChoiceBased on 2145 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 November 2023
Sara
CanadaThe pool and hot tub were absolutely disgusting 
We love the size of the room and the staff
Stayed in October 2023
Reviewed: 31 October 2023
Jake
AustraliaRoom was too hot. We had the fan going and the heaters switched off, but was still running warm inside. Split system would be ideal for the bedroom or a portable cooler.
Clean and up to date facilities. Easy to go to and from with the bus nearby.
Stayed in October 2023
Reviewed: 28 October 2023
Rose
CanadaGreat location and pet friendly.
Stayed in October 2023
Reviewed: 25 October 2023
Jeroen
Netherlandsnot really something
quiet, easy going
Stayed in October 2023
Reviewed: 24 October 2023
Alabaei
CanadaWe asked them to bring a blanket, but it smelled bad and had not been washed. There were no slippers for the bathroom and after the bathroom we had to wear our own shoes and our shoes got wet.
It was a peaceful place
Stayed in October 2023
Reviewed: 24 October 2023
Arsala
CanadaA little bit of a walk to the village - specially when walking back uphill.
Very convenient to have well stocked kitchen and laundry on site
Stayed in October 2023
Reviewed: 23 October 2023
Derek
CanadaTop of the mountain. Far from everything
Rooms were really nice, staff were amazing and friendly.
Stayed in October 2023
Reviewed: 21 October 2023
Joanna
United KingdomThe heater did smell a bit but we were probably one of the first of the year to use it.
Really enjoyed our stay, great swimming pool, Elinor (from North Wales) checked us in and she was amazing! The shuttle bus into the centre was so useful! So close to Blackcombe slopes we were off season but enjoyed a walk there.
Stayed in October 2023
Reviewed: 18 October 2023
Dianne
CanadaWe cooked in room
Stayed in October 2023
Reviewed: 18 October 2023
Ronald
CanadaHome feelings.
Very friendly staff, very confortable room, feels like a home.
Stayed in October 2023
Reviewed: 18 October 2023
Skiffington
New ZealandPaying for parking
It was like a little apartment with all the necessary facilities. We took the free bus to the cool village and did some shopping.
Stayed in September 2023
Reviewed: 13 October 2023
Kyrylo
CanadaWorn out
Spa
Stayed in October 2023
Reviewed: 12 October 2023
Sandra
CanadaLow toilet Very hot in room and no way to open windows
Very good deal for off season
Stayed in October 2023
Reviewed: 11 October 2023
Mihai
CanadaPaper-thin walls, but our neighbours were okay, and we didn't struggle with noise. The bed mattress was a bit too firm for our liking.
The location was tranquil and had shuttle access to the village. The kitchen was well stocked and had full-sized appliances. I loved the pool; it was not too crowded for this time of year.
Stayed in October 2023
Reviewed: 11 October 2023
Aree
ThailandNo.
Beautiful and clean hotel. Good kitchen.
Stayed in September 2023
Reviewed: 11 October 2023
Jane
United KingdomClean and comfortable
Stayed in October 2023
Reviewed: 10 October 2023
Devarajan
CanadaHot on hot days, and tower fan cooling is not enough
The location and the family rooms
Stayed in October 2023
Reviewed: 10 October 2023
Nikhil
Canadaparking charges.
clean rooms with Kitchen.
Stayed in September 2023
Reviewed: 10 October 2023
Maryam
Canadaroom was clean, its size was good, bed was good, sofa bed was a nightmare, so uncomfortable was screeching at the slightest move and I couldn’t get a good sleep because of the noise , the person sleeping on the sofa had neck pain in the morning and could never sleep pool and hot tub was amazing
Stayed in October 2023
Reviewed: 10 October 2023
Caitlin
CanadaThe rooms were so hot with heat off and no air flow
Stayed in October 2023
Reviewed: 9 October 2023
Kovtchega
CanadaHotel did not have breakfast
Pool and jacuzzi , room
Stayed in September 2023
Reviewed: 7 October 2023
Elizabeth
CanadaRight on blackcomb with access to the ascent trail on their doorstep.
Stayed in October 2023
Reviewed: 7 October 2023
Madmas
CanadaBed was old and sagging, which gave me back ache.
Cleanliness
Stayed in October 2023
Reviewed: 6 October 2023
Sandra
Canadawe felt that we were nickle and dimed for the extras and weren't made aware of them in advance. I.e. $25 parking charge, $25 late check out fee.
there was breakfast?
Stayed in October 2023
Reviewed: 4 October 2023
Aylene
CanadaN/a
So close to everything
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content