177 Robson Street, V6E 1B2 Vancouver, Canada
#9 of 72 hotels in Vancouver
Guests' ChoiceBased on 2454 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.4
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 12 May 2024
Shamiso
United KingdomBreakfast was really good value for money. For the room rate and Breakfast rate paid.Would have been excellent if Breakfast was inclusive of room rate despite not booking directly with the hotel.
Stayed in May 2024
Reviewed: 12 May 2024
John
CanadaNo bar.
Location was perfect. Modern, classy decor. Spacious rooms.
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United StatesIt was a bit ultramodern for my tastes; the see through shower was distracting at best.
Location and balcony off room.
Stayed in May 2024
Reviewed: 12 May 2024
Bruce
AustraliaI could not fault anything regarding the stay even with the early morning false fire and evacuation alarm.
The bathroom amenities were first class. The bed was comfortable and roomy. The staff very friendly and very knowledgeable regarding local stores and dining.
Stayed in May 2024
Reviewed: 11 May 2024
Andrew
CanadaEverything was perfect
Very nice hotel. Great location. Excellent facilities. Fabulous reception staff.
Stayed in May 2024
Reviewed: 9 May 2024
Priyanka
IndiaOur room with 2 queen beds was very spacious, very clean and well maintained. The staff were very warm and cooperative. The pool was huge but the spa room was closed for maintenance. Would definitely stay here again.
Stayed in May 2024
Reviewed: 9 May 2024
Priyanka
IndiaNothing to dislike.
It was our first time here and we were not disappointed at all. The hotel exceeded our expectations in many aspects. The rooms are very spacious and well equipped. The restroom was well designed and spotless clean. The common usage areas like the pool, laundry, gym are very accessible and well maintained. It has good proximity to the touristy areas like the Canada Place and Gastown. Overall our stay here was very comfy.
Stayed in May 2024
Reviewed: 9 May 2024
Beth
United States2nd night noisy children in the hallway and room nearby with their tv turned up loudly.
Friendly, helpful staff. Water and apples available in the lobby. Coffee pods and maker; tea and teapot; refrigerator and microwave in our room. Beautiful pool and nice workout area and equipment. Complementary wash & dryer available for use.
Stayed in May 2024
Reviewed: 9 May 2024
Corey
Canadathe only issue we had in the loft room 207 was that the loft was exceedingly warm. we had the thermostat of cool set to 60 and the room was consistently registered at 75 on the downstairs thermostate , no doubt several degrees warmer upstairs
Stayed in May 2024
Reviewed: 8 May 2024
Estelle
United StatesThe fact there was a glass separating the bathroom and bedroom. There was of course a roll down curtain for privacy but it felt uncomfortable for us.
Room was quiet, beds very comfortable and everything was clean and spacious. Easy access to Hop On Hop Off, which we always take advantage in every city we visit.
Stayed in May 2024
Reviewed: 8 May 2024
Richard
AustraliaA good clean comfortable hotel centrally located for public transport and close to the sporting arenas of Vancouver.
Stayed in April 2024
Reviewed: 8 May 2024
Shaiun
CanadaThey need new beds as they are very worn out and hard.
Very clean and convenient to rogers arena. Staff are very friendly!
Stayed in May 2024
Reviewed: 8 May 2024
Jeanette
AustraliaVery clean
The staff were very helpful in helping us with all our questions.
Stayed in May 2024
Reviewed: 7 May 2024
Xavier
CanadaGood
Stayed in April 2024
Reviewed: 7 May 2024
Margaret
United StatesLocation, clean , friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Kristina
CanadaThe bed in this room was not the most comfortable, kinda sank in in the middle, but after a night out at a concert it didn't bother us too much.
Everything.....this place is great! Whenever we go to a Canucks game, Whitecaps game or concert we try to stay here. Walking distance to everything. The hotel is clean, staff are friendly and rooms are really nice. We had to wait a tiny bit for our room to be ready this time around, as it was a busy weekend downtown Vancouver, and they upgraded us by surprise! We highly recommend this hotel!
Stayed in May 2024
Reviewed: 4 May 2024
Anna
CanadaNothing to complain about.
Courteous, professional and friendly staff. Extremely customer oriented without being intrusive. Absolutely excellent location, central to everything, ease of walking is great. This is our Hotel of choice when staying in Vancouver.
Stayed in May 2024
Reviewed: 3 May 2024
Dewey
United StatesThe room was very comfortable. The staff was great form check-in to the concierge.
Stayed in May 2024
Reviewed: 2 May 2024
Teresa
CanadaWish there wear water bottles in the room
Looked on booking .com and booked but if I knew you get free breakfast and free car parking. When u book direct with the hotel
Stayed in May 2024
Reviewed: 2 May 2024
Volodymyr
CanadaOne thing made me feel uncomfortable it's a pillow they like rock even the soft one! Need to change them.
I really like the place, was very nice and staff are the best! Very friendly!
Stayed in May 2024
Reviewed: 29 April 2024
Narges
United StatesI wish the bathroom was little bit bigger and there was a light near the mirror in the hallway between the bathroom and room.
Location, cleanses, comfortable bed and pillows.
Stayed in April 2024
Reviewed: 29 April 2024
Tacomakat
United StatesOur room was by the elevator, so we heard every conversation other guests held outside our door. Disruptive to sleep at 1am.
The hotel is convenient to shopping, restaurants, and the cruise terminal and Pacific Centre Train Station are a quick taxi or Uber ride away. Rooms are very well appointed with mini fridge, microwave, Espresso machine, electric kettle, and Elemis bathroom products. We arrived early, and staff stored our luggage and texted us 90 minutes later when our room was ready. Being there 6 hours before official check-in, we really appreciated being able to get to our room so early at no additional cost.
Stayed in April 2024
Reviewed: 29 April 2024
Amar
CanadaNo Netflix or smart tvs
Cleanliness, great staff. The hot tub and pool are a bonus!
Stayed in April 2024
Reviewed: 26 April 2024
Ian
CanadaSpacious and clean room. It was very comfortable. The hotel had good and secure parking, at $30 per day. The hotel breakfast had good variety, with some local and some traditional choices. Walking distance to many restaurants, very close to Rogers Arena, and close to Stanley Park with transportation. Very nice hotel, but downtown YVR prices.
Stayed in April 2024
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