177 Robson Street, V6E 1B2 Vancouver, Canada
#9 of 72 hotels in Vancouver
Guests' ChoiceBased on 2478 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.4
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 24 March 2024
Kelly
CanadaIt’s a little expensive
It’s always clean and the staff are always so pleasant
Stayed in March 2024
Reviewed: 23 March 2024
Tommy
CanadaJust the pillows, although everyone is different when it comes to the perfect pillow.
Eco friendly hotel Cleanliness Friendly staff Great location
Stayed in March 2024
Reviewed: 22 March 2024
Carrie
CanadaNothing!
Beautiful layout, fruity water at reception. Free bicycle rentals. Wonderful helpful friendly staff. Beautiful facilities.
Stayed in March 2024
Reviewed: 22 March 2024
Massoumi
CanadaThe only concern was the construction nearby
Very clean and modern room, the check in staff were so professional and friendly
Stayed in March 2024
Reviewed: 22 March 2024
Tannis
Canadanothing
the lighting
Stayed in March 2024
Reviewed: 21 March 2024
Linda
CanadaThe room was modern and well equipped. It was spotless and had all the amenities we required. The beds were comfortable and the location was excellent.
Stayed in March 2024
Reviewed: 20 March 2024
Stacy
CanadaThere were no complaints about the property.
The room was quite large. The bed was comfortable. Loved the balcony. Staff were all very friendly and accommodating. Will definitely stay here again.
Stayed in March 2024
Reviewed: 20 March 2024
Rena
United StatesSaggy beds!!
Great idea diffusers in the rooms !!
Stayed in March 2024
Reviewed: 20 March 2024
Caroline
United KingdomWe were given a room which was opposite the ice machine. The area where this was located did not have a door and the machine was very loud not just when guests used it but also through the night when it made fresh ice and took on water. You asked about the lighting in the room, the clock radio, telephone and fridge front all had very bright lights which we had to cover up to make the room darker. The fridge was also very noisy and we turned it off during the night to get some peace. We also couldn't get to grips with turning lights on/off from the bed.
The room was a good size and the bed was comfy, though the pillows were very bulky. The location is good for sporting events and we walked around the area ok. If you head towards the fire station there are some great Michelin recommended restaurants.
Stayed in March 2024
Reviewed: 18 March 2024
Dianne
CanadaLocation
Stayed in March 2024
Reviewed: 17 March 2024
Michael
CanadaWifi could be a tad slow at times.
Location on the perimeter of downtown is convenient. Lots of very good restaurants in the area that are a short walk from the hotel. Yaletown Roundhouse SkyTrain station was about 10 minute walk from the hotel. Hotel staff were very friendly. I mentioned that my birthday was occurring during my stay and I was offered a complimentary bottle of red/white/sparkling wine that day. Very nice touch!
Stayed in March 2024
Reviewed: 17 March 2024
Drömmaren
CanadaNot that I can think of, it was a great stay
Convenient location, friendly and welcoming front desk staff, spacious room and clean
Stayed in March 2024
Reviewed: 14 March 2024
Winnie
CanadaDog baking sometime
Location
Stayed in March 2024
Reviewed: 13 March 2024
Michelle
United StatesI am always a bit uncomfortable with bathrooms with a window to the bedroom....the blind could be pulled down so it was ultimately ok but its a style I'm not a fan of.
The first room we had was very spacious and comfortable. The second time we stayed the room was smaller and a bit crowded and not as well set up as the first. Both however were very nice.
Stayed in March 2024
Reviewed: 13 March 2024
Clare
CanadaThere was no way to alter the water temperature in the shower, so depending on the time of day the water was often lukewarm.
Funky hotel in a great location.
Stayed in March 2024
Reviewed: 13 March 2024
Shaun
CanadaThat i only got 2 days there's lol
Staff was awesome ,the room was excellent and it was close to absolutely everything. And slept well cause you feel safe at this hotel.
Stayed in March 2024
Reviewed: 11 March 2024
Alison
CanadaThe doors did not provide much sound proofing during the night while sleeping. The room was a little too warm and didn’t know how to control thermostat. The elevators seemed to have minds of their own.
Staff in every department was friendly. Clean amenities. Personal touches in the room. Candy treats, coffee selection and essential oils were appreciated. Fun beach balls in pool area. Even an easy to use tv remote with a great channel selection.
Stayed in March 2024
Reviewed: 6 March 2024
Yaroslav
Ukrainestaff cleanless room size linens towels refrigerator and microwave in room
Stayed in March 2024
Reviewed: 5 March 2024
Rebecca
CanadaGreat location
Stayed in February 2024
Reviewed: 5 March 2024
Rebecca
CanadaNothing
Comfort and ease
Stayed in March 2024
Reviewed: 2 March 2024
Timothy
CanadaThe room was a bit cold
Great location and very comfortable
Stayed in February 2024
Reviewed: 1 March 2024
Cyril
FranceOnly complaints would be on the pillows, they are thick and hard. Would be great to have a thinner/softer option for neck pain !
Great location, great bedroom and great spa !
Stayed in February 2024
Reviewed: 1 March 2024
Rhonda
CanadaEverything was good
It was a 10 min walk to our hockey game
Stayed in February 2024
Reviewed: 28 February 2024
Jim
United StatesDidn’t data on building facilities in the room.
Location and building facilities- rooms were very good, and enjoyed the hot tub and sauna. Location worked well for us.
Stayed in February 2024
Reviewed: 26 February 2024
Richard
CanadaClean and very central location. We also found the hotel to be quiet!
Friends greeting. Very helpful and friendly staff around the hotel.
Stayed in February 2024
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