110 Jozo Weider Boulevard, L9Y 0P7 Blue Mountains, Canada
#20 of 99 hotels in Blue Mountains
Guests' ChoiceBased on 391 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 February 2022
Marsha
CanadaAll good
Not interested
Stayed in January 2022
Reviewed: 14 January 2022
Premjit
Canadabedroom size
location
Stayed in November 2021
Reviewed: 14 December 2021
Kelly
Canadathe property is older so probably is due for a face lift. it could have been a bit cleaner
we loved the service. very attentive. they wanted to help you and make you happy
Stayed in December 2021
Reviewed: 21 November 2021
Aleksandra
CanadaThe room was a little bit tired but has everything we needed and was comfortable.
Really accommodating staff. Great location and value for money.
Stayed in November 2021
Reviewed: 30 September 2021
Annika
CanadaUnfortunately, we had planned on cooking our breakfast in the morning (brought eggs and bacon and French toast) but we showed up to a note on the oven saying that the whole appliance was out of order. We were not made aware of this ahead of time so that was a disappointing inconvenience as we had to change our plans after spending money already.
Large, beautiful suite with plenty of space for us to spread out and set up for our celebration. Comfortable beds and very clean, well-kept barhrooms. Loved the washer/dryer in suite as we had wet bathing suits from the spa we were able to deal with, and the girls loved using the fireplace during our cozy night in. We wish we could have stayed longer.
Stayed in September 2021
Reviewed: 17 September 2021
Arruda
CanadaRecommendation Provide a spare blanket and add a frying pan to the pots set In 184 Snowbridge, unit 109 - bathtub was a bit slippery. Would recommend a bath mat
The condo was very clean and well appointed.
Stayed in September 2021
Reviewed: 7 September 2021
Ej
CanadaThe room was reasonably clean but I noticed dust that was caked onto the clock radio and lamp in the bedroom as well as the bathtub did not appear to be cleared very well. There was black in the grout and jets. I also noticed scale spots. It was a nice stay and beautiful room but I would not have had a bath in fear that the black was mold. The rest of the room was spotless!
The room was beautiful and the environment was nice and quiet. It really lent itself to a relaxing environment.
Stayed in September 2021
Reviewed: 4 September 2021
Lisa
CanadaLocated just outside the village, 10 minutes to the village by walking. Full kitchen with private pool in back of homes.
Stayed in September 2021
Reviewed: 21 August 2021
Lisa
CanadaThe condos are not provided with the same amenities as the other types of rooms (no pool time allowed for those in condo). Had to pay to go to Acqua centre if you wanted a pool....also had to pay to go to private beach even if you're a guest. My biggest issue was that there were not enough play all day passes for those staying at the resort (even when I tried to book 2 weeks in advance). You are forced to spend a lot of money for play as you go to keep the kids busy even for a short while. Also Wi-Fi was not complimentary, felt like everything was Cash grab.
Great room, large, spaciousspacious. Great for a family.
Stayed in August 2021
Reviewed: 11 August 2021
Reginald
United StatesPlay all day package for guests
Stayed in August 2021
Reviewed: 5 August 2021
Timothy
CanadaOverall good experience but we needed to use the sofa bed to accommodate our group but there were quite a bit of crums underneath the cushions. So one of us just ended up sleeping on the couch without pulling out the bed. Also only 1 parking space available, others needed to park a 10-15 min walk away.
Very convenient location and good value for the money for a larger group.
Stayed in July 2021
Reviewed: 5 August 2021
Hector
CanadaAppliances and building was a bit old, only one car per unit was allowed by unit in the closest parking, few lights were not working
Great space for a large group, confortable beds, and close to blue mountain village.
Stayed in August 2021
Reviewed: 3 August 2021
Melick
CanadaGreat place conveniently located within 5 minutes to Blue mountain village.
Stayed in July 2021
Reviewed: 16 July 2021
Gegamino
CanadaDay passes way too expensive. Play as you go also too expensive for one activity. Virtual lineups too are inconvenient. Impossible to reserve a time slot for the aquatic plunge pool. Private beach wasn"t free either. Gondola is no longer included in play as you go. Too costly for such few rides. Lower the prices.
Nice beach.
Stayed in July 2021
Reviewed: 11 July 2021
Dhbdds
CanadaThe downside is we’re unable to try the outdoor pool because the available times were already full until the next day. Reservation is needed because there’s a capacity due to COVID-19. So I suggest, you book a reservation right away when you got check-in.
The place is clean and staffs were nice. Highly recommended to family and friends. Everything you need is on the property. And its a walking distance to the village. We had a wonderful stay.
Stayed in July 2021
Reviewed: 9 July 2021
Philippe
CanadaA few small amenities were missing, but nothing that bothered us too much. When we did call for assistance, the response was immediate, next time will know to just call right away.
Great location, comfortable, private, spacious. Unfortunately due to Covid there were restrictions but that is no reflection on the property. We really enjoyed it. We have always stayed at the Westin in previous visits, this was the first try with a condo. We did need assistance a couple of times, but the central call number was really good, immediate response, friendly knowledgable staff, and issues were resolved promptly. We will rent this type of property again the future.
Stayed in July 2021
Reviewed: 1 July 2021
Fazal
CanadaAccommodation was exactly the same as described
Location
Stayed in June 2021
Reviewed: 20 June 2021
Susan
CanadaBushes need trimming at the front door and a little cleaning from the cob webs
Clean and quiet
Stayed in June 2021
Reviewed: 21 May 2024
Lisa
United KingdomBruce on check in very kindly upgraded us as the resort was quiet, and we then had a room very close to the centre which was just perfect. We really appreciated the upgrade and would like to put Bruce forward for any kind of staff award if there is such a thin
Stayed in May 2024
Reviewed: 28 March 2024
Yailyn
United StatesAll activities was close
Stayed in March 2024
Reviewed: 26 March 2024
Tasheena
CanadaMy tv didn’t work
Very nice open and clean.
Stayed in March 2024
Reviewed: 26 March 2024
Marley
CanadaLocation!!! Home was beautiful and spacious!!
Stayed in March 2024
Reviewed: 1 March 2024
Patricia
Canadavery outdated and rips in couch covered by pillow washroom need renovating falling apart
it was big and comfortable
Stayed in February 2024
Reviewed: 11 February 2024
Nerajiah
CanadaClean, secluded
Location
Stayed in February 2024
Reviewed: 22 January 2024
Kristi
CanadaNo many Channels on tv
I loved the location and amenities
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content