190 Jozo Weider Boulevard, Blue Mountain Village, L9Y 3Z2 Blue Mountains, Canada
#33 of 99 hotels in Blue Mountains
Guests' ChoiceBased on 1361 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.9
Value for money
7.6
Free WiFi
6.2
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End of dialog contentReviewed: 29 May 2024
Katie
CanadaWe needed extra bedding for our room and never got it
I liked the kitchen, we love our view of the pool, the kids loved the pool. We loved we could walk everywhere and didn't need to drive
Stayed in May 2024
Reviewed: 28 May 2024
Lindsey
CanadaYou can hear everhthign in the hallways. Had people screaming and running in our halls both mornings before 6am.
Everything was amazing except the noise level from hallways at 6am
Stayed in May 2024
Reviewed: 27 May 2024
Christine
CanadaTrying to find where to check in
Great location in the village
Stayed in May 2024
Reviewed: 21 May 2024
Sumeet
CanadaI had requested a higher floor when booking and got the 1st floor. I asked to change and they gave me the run around and denied my request. The room was facing the parking so I kept hearing deliver vans in the morning.
Stayed in May 2024
Reviewed: 20 May 2024
Katerina
CanadaRoom was missing a desk which I would have appreciated as I had to get work done.
Location is excellent and right in the village. Beds were very comfortable and the kitchenette was exceptionally well equipped.
Stayed in May 2024
Reviewed: 19 May 2024
Debbie
CanadaWe were in Blue Mountain to celebrate our 30th. wedding anniversary. We requested a room with a King bed (my husband is 6'4" and for comfort we always get a king. We were provided a queen and they would not accommodate us with a king size bed. Also on arrival when asking about the swimming pool were told it was not open and would open a 7:00 the next morning. The next morning the pool was not open. We finally got into the pool in the middle of the afternoon.
Stayed in May 2024
Reviewed: 17 May 2024
Fazal
CanadaStaff not that friendly
Location is good
Stayed in May 2024
Reviewed: 6 May 2024
Debbie
CanadaThe heating and cooling system was odd. There was no thermostat to just set a temperature
The front desk people were very helpful and pleasant
Stayed in May 2024
Reviewed: 4 May 2024
Ailar
CanadaI expected the room to be cleaner, but staff were friendly and when I told them about the issue with bathroom they came and fixed it.
Stayed in May 2024
Reviewed: 2 May 2024
Steve
CanadaLocation, facilities, service
Stayed in April 2024
Reviewed: 25 April 2024
Adamadia
CanadaA bit dated
Location is great
Stayed in April 2024
Reviewed: 2 April 2024
Peter
CanadaDinner on site
Made our own Breakfasts
Stayed in April 2024
Reviewed: 19 March 2024
Tomer
CanadaRoom is old but well equipped. The pool out bad was very worn down and not comfortable.
The villagevis great outdoor pool was great for the kids
Stayed in March 2024
Reviewed: 18 March 2024
Cynthia
CanadaThe blankets smelled terrible like bad body odour. Our dishwasher was full of dishes when we arrived . The outlet in the bathroom didn’t work. We had to call and have blankets , robes , and pillows brought up. Housekeeping, didn’t do they’re part on this room . It was not clean
Loved how close it was to the village, restaurants and shops . The pool and hot tub were clean and very enjoyable. The staff were friendly and helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Ninad
CanadaThe room was cramped, the furniture is dated and needs maintenance you are better off using your phone data than the free wi-fi zero sound proofing, can hear people in other rooms / hallways
the hotel doesn't serve breakfast. however there is an all day breakfast 2 doors away Location is great.
Stayed in March 2024
Reviewed: 14 March 2024
Maggie
CanadaBed was uncomfortable, hotel was very loud- could hear people walking around above us and easily make out conversations being had in the hallway.
Location was fantastic. Hot tub and outdoor pool were nice.
Stayed in March 2024
Reviewed: 14 March 2024
Chantal
CanadaLoved how close it was to restaurants and shops in the village
Stayed in March 2024
Reviewed: 8 March 2024
Mary
CanadaIssue with heat....cold when we arrived then too warm during night
Overall good.
Stayed in March 2024
Reviewed: 7 March 2024
Liat
CanadaWe liked the room, resort and facilities. The one disappointing thing was the view, we were on the ground floor, view to the pool, which is okay if you travel with small kids. We prefer the mountain view though.
Stayed in March 2024
Reviewed: 7 March 2024
Karel
CanadaI liked everything about our stay
Many places to eat breakfast all within walking distance
Stayed in March 2024
Reviewed: 6 March 2024
Steve
CanadaHave stayed here several times. Rooms are beautiful and clean. The all year pool is a real treat. All the advantages of the village but with a little privacy.
Stayed in March 2024
Reviewed: 4 March 2024
Cynthia
CanadaNo complaints
The location was amazing, parking was secure and very convenient. Friendly staff
Stayed in March 2024
Reviewed: 28 February 2024
Hayley
CanadaThere was a butterscotch scent in our room that was very noticeable and not at all pleasant. We thought it was maybe an air freshener but we looked and couldn’t find it.
Location, including the amenities and kitchenette
Stayed in February 2024
Reviewed: 27 February 2024
Andrijana
CanadaCould have been cleaner, found our room dusty.
Location
Stayed in February 2024
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