3110 Douglas Street, V8Z 3K4 Victoria, Canada
#18 of 44 hotels in Victoria
Guests' ChoiceBased on 408 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.3
Staff
9.3
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 25 April 2022
Mariana
BrazilGreat pool, towels available.
Stayed in April 2022
Reviewed: 25 April 2022
Aerianna
Canadamy bed creeked
the pool
Stayed in April 2022
Reviewed: 22 April 2022
Kami
CanadaThe shower was very dark.
I liked the location- also the coffee & fact there was oat milk!
Stayed in April 2022
Reviewed: 21 April 2022
Megan
United StatesTue location
Loved how unique and fun it was.
Stayed in April 2022
Reviewed: 17 April 2022
Heba
Canadavery clean with nice staff. the location was perfect and the rooms were nice . we loved the decorations and the pool. the arcade also was awesome. I highly recommend it, definitely we will be staying there again.
Stayed in March 2022
Reviewed: 22 March 2022
Annika
CanadaWish we could access Netflix on the TV as Cable didn’t have much.
A fun motel for families. Didn’t have very high expectations so it was great! Location close to the centre of town and right across from Mayfair Mall. Loved having breakfast at the Ruby attached to the Lobby. Everything was great. Easy to order food to the room. Used the pool, slide & hot-tub. Did laundry. The kids enjoyed ping pong and the lobby games. All around great stay!
Stayed in March 2022
Reviewed: 7 March 2022
Lesley
CanadaI didn’t like paying a daily pet fee as there was only cleaning on the final day.
I was not given a breakfast option.
Stayed in March 2022
Reviewed: 5 March 2022
Eric
CanadaROOM SERVICES .......
PARKING AND BED COMFORT ...COFFE EXCELLENT !
Stayed in March 2022
Reviewed: 19 February 2022
Amanda
CanadaCalled ahead and booked a room when pool was reopened after maintenance. we waited 2 weeks and upon arrival pool was closed only to reopen the next day, hours after we checked out. Had a good time but would have appreciated a heads up and could have rebooked for the next day. Also it sucked that The Ruby was closed as the only other options are fast food.
Like the room, hotel, staff but I wish the amenities were open
Stayed in February 2022
Reviewed: 9 February 2022
Corey
CanadaFree coffee was a bit sour tasting. Heater/Air Conditioner woke me up every time it turned on.
Free coffee. Friendly and helpful staff. Great wifi connection. Close to amenities. Temperature of room was good. Bed was comfortable.
Stayed in February 2022
Reviewed: 6 January 2022
Julia
CanadaCould use better pillows
Pool facilities definitely a bonus!
Stayed in December 2021
Reviewed: 4 January 2022
Olympe
Canadahave to go outside to go at the pool
Stayed in January 2022
Reviewed: 1 January 2022
Gagne
CanadaHeater was noisy
Not available
Stayed in December 2021
Reviewed: 25 December 2021
Mcwilliams
CanadaThe room heater was very noisy.
The bed was comfortable, the linens were dazzling white, the pillows were plump and the decor was fresh. I like that there was a pair of ear plugs in the cork board in the room. So needed.
Stayed in December 2021
Reviewed: 23 December 2021
Aerianna
Canadathe pool
Stayed in December 2021
Reviewed: 7 December 2021
Connor
CanadaKinda noisy on the busy road.
The pool, slide, hot tub, games room, coffee I the AM. Free bike rental
Stayed in November 2021
Reviewed: 1 December 2021
Waddell
CanadaThe fact that the restaurant was closed, I was unprepared and did not take food with me the advertising I had seen for years was that the Ruby was there. A microwave just doesn't w
Very dog friendly, staff friendly and helpful, got upgraded to a more suitable room for me and my dog
Stayed in November 2021
Reviewed: 21 November 2021
Eduardo
CanadaPrice a little high. Should be around 120 per night total not 150
Very family friendly. Nice pool
Stayed in November 2021
Reviewed: 20 November 2021
Barbars
CanadaDue to Covid there was no room service. No breakfast so maybe a coupon toward a breakfast at Denny’s.
Hot tub and pool.
Stayed in November 2021
Reviewed: 16 November 2021
Juliet
CanadaI’d like to be in able to take my grandchildren swimming
Stayed in October 2021
Reviewed: 4 November 2021
Gwendalyn
CanadaThe toilet was so loud to flush. the people on my floor were super loud, slamming doors and yelling at 2 am.
The staff were super nice
Stayed in October 2021
Reviewed: 26 October 2021
Judy
CanadaI booked Hotel Zed specifically because it advertises itself as a bike friendly hotel. When I mentioned that we would need to store bikes in the room. I was told I would have to upgrade to a larger room on the first floor. This involved paying more. The room was small and we had to rearrange furniture to fit the bikes in the room.
The room was extremely clean. Property was quiet. Close to bike route.
Stayed in October 2021
Reviewed: 25 October 2021
Tierneygrace
CanadaSound from pool travels and sounds like it’s directly outside room, but it’s quiet come bed time.
Friendly staff, very easy checking and contactless checkout. Pool is a great bonus, rooms are tidy and spacious with neat decor. Beds are comfy, lots of pillows.
Stayed in October 2021
Reviewed: 23 October 2021
J
CanadaIt was all good
Didn’t have breakfast there, kinda forgot they had one
Stayed in October 2021
Reviewed: 21 October 2021
Karen
CanadaThere was a smell.
Place was clean. Your basic items. Had a fridge in the room. Coffee in the reception area.
Stayed in October 2021
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