The pillows were flat, doors are thin, not thick/heavy and sound proof like a hotel. A bit nerve wrecking because it was me and my daughter travelling alone. I am strong enough to kick it open, therefore, so can anyone else if they wanted to get in.

Everything was nice and the customer service was on point. Easy to contact customer service and all my questions were met. When I had a concern they were quick to fix it.

Stayed in March 2024

poor noise insulation. Someone was staying in the unit upstairs & we could hear them constantly walking up and down the apartment

Central location, clean & functional space

Stayed in March 2024

It's not bad about clean

I like the location

Stayed in February 2024

shared accomodations like kitchen and bathrooms. And they were not cleaned daily

easy to check in. Close to shopping and food. room was spacious

Stayed in February 2024

Would prefer not to share bath, but for the price it's worth it. Only used facility for sleeping.

Convenient, decent bed.

Stayed in December 2023

Initially when I booked we didn’t understand the number of units that shared the common areas- being only two, we were concerned that we could potentially be in this house with a lot of other people and no one to act as host on site which would be a true ‘guest house’. It would be a great spot for a very large connected group- not so great for a couple. We ended up on our own but there was no guarantee of that so we were a little on edge about the secure nature of that. The carpets and paint are getting a little tired. Everything else functioned well and staff was helpful.

The location was fabulous for our needs- right near the Ira Needles corridor.

Stayed in November 2023

Shared bathroom and shared spaces with a number of guests is always a little odd. Was advertised in the booking so not a surprise but still awkward.

Clean and comfortable, easy check in and check out. Very affordable and fairly close driving to central Waterloo. Staff communication was very good as well

Stayed in October 2023

The coffee makers need to be replaced, some of the pillows also. However the condo was roomy.

We made our own breakfast, the coffee makers were not functional, two out of three the coffee was coming out of the top of the carafe as the coffee was dripping into it. In the studio, the bedsheets did not appear to be clean, and the toilet seat had tiny hair on it.

Stayed in October 2023

good sharing

new facilities

Stayed in September 2023

The price was a little bit expensive

The locación was good

Stayed in July 2023

That it had the facilities to enable eating breakfast and other meals i necessary

Stayed in July 2023

the shower is too small, can't even stretch my hands. detailed info on the facilities would have been better.

Stayed in May 2023

Payment process Parking arrangements

Breakfast not included. Room was quite spacious. Facilities, amenities were good

Stayed in March 2023

It would be nice to have heaters in the rooms for the occupant to choose whether they need it or not.

I loved the location of the property. The instructions were very clear and the place was extremely clean.

Stayed in December 2022

B Large and clean kitchen and living room

N/A

Stayed in September 2022

Location was great ! No breakfast offered

Stayed in August 2022

This review has been hidden because it doesn't meet our guidelines.

We're seniors and found that the stairs were steep and the steps narrow. We had to be careful on them. Please caution future guests if they are seniors. Some suggestions for improvement (not to be taken as criticism): 1. The size of bedding could better match the size of the king bed. 2. A few more towels would be appreciated. 3. The curtains covering the patio could better match the width of the door. 4. Change the batteries in the door locks more often (perhaps once a year?). (We came back to the unit at about 10 PM one night to find the outside door locked and the batteries too weak to unlock the deadbolt. If it weren't for the person in the upstairs unit letting us in, I'm not sure how long it would have been before the person answering the phone could have helped us. 5. Zone temperature/AC control would be appreciated. (Temperature/AC was controlled in another unit.) Generally the temperature was OK but there were a few times when the AC was too good.

In this upgraded suite, we liked the layout and the features: Full refrigerator, washer & dryer plus small appliances. Parking was good. Excellent bathroom. Keypad entry is a good idea. It was a great unit and relatively quiet (we did hear the people upstairs occasionally)

Stayed in July 2022

Basement flat very noisy from flat above. Has a damp feeling at night.

Good value and clean

Stayed in July 2022

the pillows and matress are awful and their are only standup showers (no tub)

it’s nice for the kids to play in the back yard, great for family travel, lots of supplies to cook your own food

Stayed in May 2022

after a mishap of locking my room it took a lot of effort and a payment of 28$ to resolve. No thanks to the contact on the phone ,but a staffperson that happened to be close by.

Stayed in May 2022

its clean

Stayed in March 2022

Communication

Nice place

Stayed in March 2022

The bathroom was not clean enough

The neighbour

Stayed in March 2022