6267 Lundy's Lane, L2G 1T5 Niagara Falls, Canada
Based on 338 hotel reviews
5.3Cleanliness
5.6
Comfort
5.8
Location
7.2
Facilities
5.4
Staff
7.1
Value for money
6.0
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 August 2023
Ilse
Canadadirty, noisy,
Stayed in August 2023
Reviewed: 12 August 2023
Bhalla
CanadaBedsheets and rooms were not cleaned. Bedsheets has stains and hair all over
Stayed in August 2023
Reviewed: 8 August 2023
Faisal7506
Canadafirst, the receptionist was welcoming and very cooperative. Rooms were clean with sufficient toiletries and a good breakfast. The layout is such that you can park your car exactly in front of your room's back door and relax on cozy chairs out there any time of the day. Overall a pleasant and satisfying experience.
Stayed in August 2023
Reviewed: 8 August 2023
Lokesh
IndiaPlace is extremely dirty. It says non-smoking but rooms smell like hell from smoke & weed. None of us could sleep in 2 rooms - not sure if it was bedbugs or mosquitoes.
Location was ok. Tim’s , lots of restras and other stores nearby.
Stayed in August 2023
Reviewed: 8 August 2023
Youngpapi
CanadaWhile the hotel carries a certain vintage charm, it is evident that its age has taken a toll on its cleanliness and overall sanitation. The lack of upkeep in the rooms and common areas was disappointing. They were hair all over the bathroom. We had to buy disinfectants and started cleaning the whole area. If you are travelling with toddlers, I will suggest a different place, but for mature people its easier because they always know what to avoid and how to look out for themselves. But kids touch right about everything
The staff's friendliness was a notable highlight and also it's more value for your money. Closer to most cheap eateries and a few minutes' drive to the Falls.
Stayed in August 2023
Reviewed: 7 August 2023
Marina
CanadaAircon not working well
No
Stayed in August 2023
Reviewed: 17 July 2023
Arlex
CanadaLocation
Room out of date, baseboards falling of the wall, smells like wet floors, advertising pictures off of reality
Stayed in July 2023
Reviewed: 9 July 2023
Anurag
CanadaPictures showed during booking of hotel was fake will never book thru booking .com
Nothing
Stayed in July 2023
Reviewed: 26 June 2023
Edith
CanadaClean and the bed was comfortable and loved the heart shaped tub
It was clean and the workers were very nice and friendly
Stayed in June 2023
Reviewed: 18 June 2023
Antoine
CanadaNo microwave in the room
Everything
Stayed in May 2023
Reviewed: 5 June 2023
Asanger
CanadaThe room was not clean, there was fruit loops and someones vicks vapor rub under the bed, it was dusty. The pillows and towels were stained. The smoke alarm was hanging and not working. In the bathroom one of the provided toiletries was used. The beds did not have fitted sheets. I will never return to this Motel.
The only thing I liked was that I was able to sleep because I was exhausted, however the bed was so hard I woke up with a very sore back.
Stayed in June 2023
Reviewed: 5 June 2023
Shahram
CanadaIt was a great place for staying one night, it was clean and comfortable The receptionists are very kind and welcoming when we asked for changing our room, they accepted
Stayed in June 2023
Reviewed: 1 June 2023
Brady
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 1 June 2023
Chandrahasa
IndiaNo fridge, no microwave, water not drinking on sink and bathroom
Nothing much
Stayed in May 2023
Reviewed: 23 May 2023
Natalia
Canadathey should learn to clean under beds, we founds bags of garbage that were not ours under there. the door stuck really badly making it hard to open and close.
convenient location. lots of parking.
Stayed in May 2023
Reviewed: 22 May 2023
Jing
Canadasheets very dirty. all the hair on the bed scaring
location good
Stayed in May 2023
Reviewed: 18 May 2023
Vanessa
CanadaNothing.
The comfort and location
Stayed in May 2023
Reviewed: 15 May 2023
Kazi
CanadaBug found on bed. Water taps were not working for the bath tub. No garbage bin provided inside the room. Very very very bad quality. Waste of money.
Good location
Stayed in May 2023
Reviewed: 15 May 2023
Brandy
CanadaIt was musty, smelly. There were dead ants everywhere (had not been swept). The signs saying "if you dirty the towels you have to buy them" didn't help. The only lock was on the handle. I know people who can pop those with a butter knife.
They had hot water. The staff offered to look for my missing item and took a note with my information.
Stayed in May 2023
Reviewed: 20 March 2023
John
Canadaholes in blankets, dirty water stained chairs, heater blasting, couldn't adjust, water dripping, curtains help down with blocks of wood
Stayed in March 2023
Reviewed: 13 March 2023
Jaime
Colombiaunsafe, absolutely without out any renovations since was built. smell bad, the blanket was dirty. The heater sounds like a train. we can’t sleep during the night. was a really bad experience. When I ask about my refund for the next day, the attendance told me I have to contact to booking, I did it and I still waiting for my refund, booking told me they can’t contact him, three days after. where did he go? I hope nobody have to live a similar negative experience.
nothing. we arrive in the middle of a snow storm and we have to stay there because no more option at that moment, but in the morning we live fast as we can.
Stayed in March 2023
Reviewed: 8 February 2023
Dagenais
CanadaWas given a room beside a group that was very loud all night and the room was a bit on the cold side even with heater on max.
The price was right and they accommodated my late check in. Close to shopping and restaurants.
Stayed in February 2023
Reviewed: 3 January 2023
Espinoza
Mexicothere were animals on the mattresses I notified the reception but they did not reimburse me before I even left the place before
Stayed in January 2023
Reviewed: 2 January 2023
Shabaana
CanadaAll things was discussed
It was very dirty and noisy
Stayed in January 2023
Reviewed: 5 November 2022
Davids
CanadaExtremely cost-effective
Not a bad place to stay and very cost-effective
Stayed in November 2022
Bansko, Bulgaria
Cebu City, Philippines
Spokane, USA
Monterrey, Mexico
Rovinj, Croatia
Hengchun, Taiwan
Sintra, Portugal
Edinburgh, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content