Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Quebec hotel reviews
  4. Quebec City hotel reviews
  5. Reviews of Hôtel Boutique Ophelia

Reviews of Hôtel Boutique Ophelia 4 stars

640 Grande Allée Est, G1R 2K5 Quebec City, Canada

#3 of 105 hotels in Quebec City

Guests' Choice

Review score

Based on 65 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    10.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 April 2024

    9.0
    Room was large, clean, comfortable and quiet. Short walk to so many good restaurants
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Non enclosed water closet

    Not busy

    Stayed in April 2024

  • Reviewed: 27 February 2024

    9.0
    Comfortable stay in an excellent location.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    It was a little noisy at night due to the music from the restaurant below. This was less of an issue midweek.

    Updated, clean and comfortable.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    We had slight trouble with our parking space as when we arrived there were no empty spaces as had been mentioned and they don't keep the reception manned. We contacted them and they resolved the issue promptly, however! No real issues.

    Hotel was lovely, was not expecting it to be as great as it was! The location was very easy for walking around Quebec city. Loved the fact they even provided a bath robe - it was however absolutely ginormous, so perhaps having a slightly smaller option would be great! The later check out at 12 was also very nice, as it allowed us to go and have a nice breakfast on the morning we left.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    9.0
    Great option to discover the city!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Is part of the building, but if you have mobility problems might not be the best option since there are some stairs to get to the rooms.

    Everything was perfect. The place is very nice, great options to eat next to the hotel, modern and confy and close to old Quebec so is perfect to discover the city.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    10
    Exceptional
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous! Thank you.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    9.0
    Comfortable luxury
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The lighting at vanities was vague; desired better vanity lighting. Needed more instructions on operating lights. Figured it out. A taller hook or towel bar would be nice. The beautiful towels hit the floor.

    Size of room; 2 vanities; appointments

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Superb - will return!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Concierge service isn't functional as advertised No ice machines or refillable water station

    Beautiful room with comfortable bed Text for service model worked surprisingly well Very responsive staff Superb restaurant just below Only 3 rooms per floor - super quiet

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Wonderful spot with great in-room amenities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Stairs up to the second floor not for the faint of heart, especially with luggage!

    Great location! Robo toilet!

    Stayed in August 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I have nothing. Everything was great.

    Super location. Walking distance to the Old City, downtown and The Plains of Abraham. Restaurants everywhere.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    A great place to stay in Quebec City.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Parking in the rear was a little iffy but it worked out. Towel and robe hooks seem to be missing from the higher end and newer hotels. The Ophelia is no exception to that. No elevator. The Restaurant manager helped us with our bags going up. Don't pass on this. Going down was easier.

    The room was great. The A/C was perfect. The bathroom well appointed and modern. The location excellent along the Grand Allee and in a block off the plains of Abraham. There are two restaurant. We had lunch at the Atelier.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very accommodating staff and comfortable room.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No place to park for checking in. No instructions ahead of where to park. Extra charge of $25 per day for parking. Too many stairs to get to second floor. No breakfast available as was advertised. Strange smell coming from bathroom drain so had to keep door closed.

    The bed, high ceiling, fridge, bidet toilet. Steffany was very helpful and pleasant to deal with. Location was good and parking behind the building was convenient.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    Perfect and memorable
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Staff were exceptional! So kind, gracious and amazing. The room is unbelievable- location is perfect, everything was amazing. We hope to return in the future.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    10
    The staff were incredibly helpful and attentive. We were made to feel very welcome and looked after .
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was immaculate. It was beautifully presented . Exceptionally clean . Complimentary drinks and snacks were appreciated . It was central to a street with lovely cafes and restaurants and very close to the park .

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Extremely helpful and the most polite and the nicest staff I ever met. Definitely recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    ground floor is busy restaurant and it may get a bit noisy at night but nothing past 11 ish

    Everything is digital and adapted smart home devices. from bathroom to bed.

    Stayed in June 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing we didn’t like was the TV. It was glitching a lot. I wish the digital media player worked better, we love to play something in the background while getting ready but it kept disconnecting. We tried casting music as well from our mobiles and it wouldn’t work properly.

    We enjoyed our stay at the lovely hotel. The staff was very helpful and nice. The room was impeccable. Parking was easily accessible and right behind the hotel, which really facilitated our stay. We will definitely book again!

    Stayed in July 2023

  • Reviewed: 12 June 2023

    8.0
    Luxurious but too noisy.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is above a highly frequent bar / club. Notar until early morning. We didn't know about that and would not have booked.

    Beautiful, luxurious room. All amenities. Super friendly staff.

    Stayed in May 2023

  • Reviewed: 1 June 2023

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    I would have liked the restaurant to be open for breakfast each day, but as we were there from Sunday to Wednesday, we only had one opportunity to try it.

    The friendly front desk staff who were so helpful.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    10
    An aesthetically pleasant stay in Old Québec City
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. We loved everything.

    Beautifully renovated with herringbone floors, gold hardware, moulding, marble and crisp white sheets. It was like staying in an apartment in Paris only it’s not too far away from home (Toronto). Also attached to two excellent restaurants. Normand and his staff went above and beyond to ensure we were well taken care of. They were professional, welcoming and very pleasant. We would love to come back to the Hotel Boutique Ophelia for our next Quebec City visit!

    Stayed in May 2023

  • Reviewed: 28 April 2023

    10
    Amazing stay !
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect, nothing to say.

    The staff made us feel just like at home, the restaurant downstairs was delicious as well ! Thank you very much

    Stayed in April 2023

  • Reviewed: 25 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Exceptional staff

    Stayed in March 2023

  • Reviewed: 24 February 2023

    10
    delightful escape to one of the only walled cities in the Americas
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    elegant, staff treated us like family, warm, friendly, relaxing

    Stayed in February 2023

  • Reviewed: 31 January 2023

    10
    wonderful!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    fabulous location and beautiful boutique hotel

    Stayed in January 2023

  • Reviewed: 9 January 2023

    9.0
    Very kind staff and stunning rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Staff member are very kind and helpful. Room are very pretty and the shower is huge and gorgeous. They go above and beyond to make sure your stay is perfect.

    Stayed in January 2023

  • Reviewed: 1 November 2022

    10
    A truly exceptional boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    I travel a lot, but mostly just submit a numerical rating of the hotels where I stay. For this hotel I felt I had to write something. This is a truly exceptional boutique hotel. An older small building that has been updated very tastefully. Every detail is considered for your comfort. The staff if friendly, welcoming, and helpful far beyond what you see at most other hotels. There are two outstanding adjacent restaurants that are owned by the same business, and both offer great food and great service - highly recommended.

    Stayed in October 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!