209791 Highway 26, L9Y 0K9 Blue Mountains, Canada
#48 of 99 hotels in Blue Mountains
Guests' ChoiceBased on 29 hotel reviews
8.2Cleanliness
8.5
Comfort
8.1
Location
8.8
Facilities
8.2
Staff
8.3
Value for money
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 January 2023
Michelle
CanadaFound a lot of hair in the bathroom when we arrived. The furnace was also very noisy throughout the night which was really unfortunate for a light sleeper like me
The room was nicely decorated and comfortable. Loved that there were Netflix and Prime on the TV. Check in and check out were both efficient. Everything we needed were provided for - even the things you wouldn’t think you would need!
Stayed in January 2023
Reviewed: 15 August 2022
Daniela
CanadaThe towels were clean but stained yellow and the toilet paper holder is all rusted. I didn't understand how we were allowed to park and use the beach at 1 pm but the bracelets to use the beach were in the room and check in wasn't until 4 pm. I also received the code for the room very early in the morning, this should've been sent way later in the day as it is unsafe for someone to have the code while there are still people in the room.
The location was great.
Stayed in August 2022
Reviewed: 24 June 2022
Eunice
CanadaThe location makes it a great location - easy access to Blue Mountain, Collingwood Downtown and more.
Stayed in June 2022
Reviewed: 3 January 2022
Cory
Canadanot much bad to say about it, I do feel the price for a two night stay is a little more expensive than I would have liked but the location was great.
the layout of the room was nice and all the amenities worked well.
Stayed in January 2022
Reviewed: 29 September 2021
Abraham
CanadaThe mattress was a little uncomfortable, and lack of a microwave was a slight inconvenience. Also a kuereg coffee maker would have been more convenient. There was an electric kettle in a cupboard, but when we went to use it we noticed a small amount of water in the bottom that must have been left there by previous occupants or missed by cleaners and was filmy in appearance.
The location worked great for us, and the suites decor was updated and quite nice. Nice little front deck with BBQ provided, and additional picnic tables under nice shady trees. Good bang for your buck.
Stayed in September 2021
Reviewed: 20 September 2021
Adelaide
CanadaDidn't like that we weren't at the lake. So misleading as the name of the place, the description and photos make it seem that it's on a private lake but it is NOT!! Tons of locals at the beach and you're not right on the beach. It's a good walk. Also, paid for a cleaning fee but it didn't feel all that clean. Sheets and towels didn't smell fresh. My dog picked up some broken glass by the sofa!!! Seriously?!? Since this place is like a motel/hotel, shouldn't there be room cleaning daily like all other motels/hotels (housekeeping I think it's called)!? Made dinner and breakfast during our stay but the place smelt like food all wknd as there's no fan to blow out the smell of cooking. Lastly we could here what was happening in the next suite over. First night we were there, they partied till 5am so that kept us up.
Only thing I liked was the fact that we can bring our dog with us
Stayed in September 2021
Reviewed: 26 May 2024
Ajay
CanadaThe barbeque was super dirty and was not in a usable condition (there was a wasp with eggs inside). It looked like it has never been cleaned. The place was too small for a family of 4 (they should not show this option as suitable for more than a couple or a couple with a small baby). One suggestion to property owners- please put a stopper in the bathroom sink and a strainer in the kitchen sink.
The availability of everything you need in a small space was good. The utilization of every corner is done to an excellence. Availability of kitchen was good. Heating/cooling options were good.
Stayed in May 2024
Reviewed: 11 November 2023
Will
CanadaThe property was not clean, despite the speech about hiring great contractors. There was hair found throughout the unit, and on the “new” bedding, body hair in toilet and urine on the seat. Because it was a pet friendly unit the room really smelt like dog. After noticing this it made us really question the true cleanliness of the property. The unit is creaky, trees rubbing against the roof, toilet water constantly running, and noisy from the main road. Also, because we let the host, Dan, know about what we found when we got there he assured us in an email, that we still have, that we would get our cleaning fee back… since then, after almost a half dozen texts/emails he has yet to do so. I should also note, Dan specifically told us not to leave a review after our first phone conversation about the amount of hair found and pre-existing broken sink cupboard we found when we arrived.
The fireplace was nice. Close to Blue Mountain.
Stayed in November 2023
Reviewed: 29 December 2021
Alisha
Canadainconsistent amenities in each unit unit 2 did not have a microwave and unit 4 did promised 3 toilet roll and was given 1
decor and it was clean location as well service by the virtual host
Stayed in December 2021
Reviewed: 16 September 2021
Anonymous
CanadaBeds need new mattress
Everything else was good
Stayed in September 2021
Reviewed: 26 September 2023
Anonymous
CanadaThe room was absolutely beautiful. The place was well decorated and fresh looking, with everything you need, from a complete kitchen, fireplace, dining table, big screen television, nice size deck outside and a large gas BBQ. We even took advantage of one of the corn hole Games on site. In fact, it was better than the Western Harbour Castle, that I stayed in while in Toronto a few weeks ago, and a steal, at one third of the price. And the beach was a pleasant surprise. We will definitely come back in the summer for a longer stay, and take advantage of the beautiful sandy beach.
Stayed in September 2023
Reviewed: 9 November 2021
Anonymous
CanadaNothing
The interior was very pretty. Loved that it had Netflix available!
Stayed in November 2021
Reviewed: 27 March 2023
Michael
CanadaThere are no comments available for this review
Stayed in March 2023
Reviewed: 19 March 2023
Mukund
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 5 December 2022
Muyiti
CanadaThere are no comments available for this review
Stayed in December 2022
Reviewed: 31 October 2022
Vikas
CanadaThere are no comments available for this review
Stayed in October 2022
Reviewed: 21 July 2022
Terry
CanadaThere are no comments available for this review
Stayed in July 2022
Reviewed: 12 October 2021
Joanna
CanadaThere are no comments available for this review
Stayed in October 2021
Reviewed: 26 September 2021
Darcy
CanadaThere are no comments available for this review
Stayed in September 2021
Reviewed: 12 January 2023
Gomes
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 15 December 2022
Kristen
CanadaThere are no comments available for this review
Stayed in December 2022
Reviewed: 29 November 2022
Kathleen
CanadaThere are no comments available for this review
Stayed in November 2022
Reviewed: 30 September 2022
Cathy
CanadaThere are no comments available for this review
Stayed in September 2022
Reviewed: 11 July 2022
Lemieux
CanadaThere are no comments available for this review
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content