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Reviews of Buffalo Mountain Lodge 4 stars

700 Tunnel Mountain Drive, T1L 1B3 Banff, Canada

#35 of 50 hotels in Banff

Guests' Choice

Review score

Based on 1276 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 7 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a bit dark

    Location and view

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Lovely relaxing lodge away from the busy town of Banff
    • Leisure trip
    • Couple
    • Buffalo King Suite
    • Stayed 3 nights

    Can't think of anything.

    Lovely suite with kitchenette. We ate some meals in the suite. The view was great, the restaurant super, and the staff was helpful. There was plenty of parking while we were there.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Stunning views a stroll away :)
    • Leisure trip
    • Family with young children
    • Premier Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Could do with more accessible charging points. A little far from town, but low fare bus service very near.

    Beautiful mountain views close by to our room. Lovely bathroom and open fire, really cosy feel to the room.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Buffalo 1 King bed Studio
    • Stayed 2 nights
    • Submitted via mobile

    Unable to get table in the restaurant on either night of our stay.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Buffalo 2 Queen beds Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lodge is a little tired

    Comfortable beds and great staff. Bus system was brilliant and stop was just outside. Very reliable.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Fabulous 😄
    • Leisure trip
    • Couple
    • Premier Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A little dated

    Beautiful location, rustic mountain ambiance

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not the best value for money

    Excellent breakfast! Very friendly and welcoming stuff.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Wunderbar!
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights

    Fireplace setup was hard to keep fire going..one tiny fire starter in a rolled up paper..seemed more like an after thought in decor than being a deeper set fireplace for all the labor/money put in to the build.

    it was a very nice room and bath. The porch in the back was a nice addition as well. had a relaxing time.

    Stayed in June 2023

  • Reviewed: 11 August 2023

    8.0
    Great stay. Your rates sucks
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rates were terrible

    The rates were terrible. I cane as vest man in a wedding party and was denied the discounted rate same as other wedding guests.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    9.0
    Good lodge style accommodation in a good location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Just a little more space would be good.

    Good location for walking and the town. Nice lodge with comfortable beds. Good to have use of a fitness centre too.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Overpriced
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room was tired, lighting was poor and electrics were inadequate. There weren’t enough sockets. Very expensive for what it was.

    Restaurant was nice and communal facilities were quite good. Breakfast was particularly good.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Great value in Banff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    no view. But view of forest (so that was nice too)

    great location and great value

    Stayed in May 2023

  • Reviewed: 30 July 2023

    8.0
    Quiet and on bus line
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Parking limited if you arrived late in the day. Our room was at level of parking lot with wide windows with only blinds. Would have been nice to also have curtains for additional privacy. Ice far from rooms

    Quiet location nice to have hot tub but was foamy

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Buffalo 2 Queen beds Suite
    • Stayed 1 night
    • Submitted via mobile

    quite nice place

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Very pleasant and comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Poor provision of power sockets in room

    Spacious, very comfortable beds, good coffee provided. Great hot tub.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Fireplace

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    The overall feeling is very good, and I will stay again if I have the opportunity.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The toilet is not clean enough

    Had breakfast and dinner in the restaurant. The environment is good and the food is delicious.

    Stayed in June 2023

  • Reviewed: 13 July 2023

    8.0
    Overall this was a pleasant location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning in the room. They are condo style buildings so had to go across parking lot to front desk to access ice machine which is also downstairs.

    Location was excellent. Food was very good.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Nice. Would definitely stay again if ever in the area.
    • Leisure trip
    • Couple
    • Premier Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We didn’t realize that reservations were needed to dine in the restaurant until day we arrived. Learned we could not dine in by a rather curt hostess so we asked if we could order take out so we could stay in and not have to go back to town. She seemed really put out by the request. Didn’t offer any help with answering questions on menu choices. Told us she would have to check with chef to see how long it would take to prepare our meals. She advised it would be a 40 minute wait and asked us to come back. We asked if we could just stay in the lobby and have a cocktail while we waited and again this seemed to be a huge imposition for her. Waited a ridiculous amount of time for our cocktails to arrive. Finally got our food and enjoyed a lovely dinner in the room in front of the fireplace so all ended well. But thumbs down for the hostess. Only sour note on an otherwise lovely stay.

    Front desk staff was so friendly and helpful.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    great location, I presume that’s what you pay the price for. other then that it felt overpriced. Staff was still very pl
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the room looks MUCH bigger online in the photos, Dan was left but didn’t plug/reach anywhere near beds, water ran dirty so didn’t have drinking water unless bought bottled.

    balcony, parking was great

    Stayed in June 2023

  • Reviewed: 4 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Size of the room

    Food

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Dirty glasses
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    One thing that surprised me was the housekeeping when he was cleaning my room . He used glove with what he empty garbage and picked up all dirty things but I saw him to washed the glasses with is dirty gloves and a small sponge that he used for all room in the bathroom sink without soap . That was very gross for me , yuck 🤮. When I got my room the first night, I wanted to use the glasses for a drink, but I remarked that they weren't very clear when I saw him how he washed. I realized it's what he did with the guys they were in the room before me, so you guys have to send it on the dishwasher to sanitizer properly and put a clean one in the room

    The staff gave us a very good service

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    we initially got a double room, and it was on the ground floor. It was an older room and smelled weird. There was caution tape all around the back. No one could explain it. There was not a/c and you couldn't leave your door open because on the ground floor and elk walk around. They did give us a different room upstairs in a different section and we loved it!

    the restaurant was great, staff very friendly.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 1 night
    • Submitted via mobile

    Prices were a little high for what you get wish there was an ice dispenser close by for my drinks instead of going to front desk

    Hot tub was excellent rooms were nice and peaceful staff was great drinks were made well Location was great

    Stayed in June 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Lovely room. Good restaurant. Helpful and friendly staff.

    Stayed in June 2023

Showing 76 – 100

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