377 Riverside Drive East, N9A 7H7 Windsor, Canada
#5 of 18 hotels in Windsor
Guests' ChoiceBased on 1172 hotel reviews
8.2Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.5
Staff
8.5
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 2 August 2023
Thomas
United StatesLocation
Stayed in July 2023
Reviewed: 2 August 2023
Giuseppina
Canadait was booked for 143 plus plus but came out to 221. I understand taxes, valet etc but doesn't make sense as they charged 381 - awaiting deposit return
Stayed in August 2023
Reviewed: 1 August 2023
Sherri-ann
CanadaLoved our concierge who brought our luggage up and showed us to the room! Very informative!! I don't recall her name :(
Stayed in July 2023
Reviewed: 30 July 2023
Tanya
Canada18 and under could not use the pool, the staff were slow, and reluctant to help, without persistence.
The hotel and casino
Stayed in July 2023
Reviewed: 25 July 2023
Macarena
CanadaNo restaurant for dinner
Stayed in May 2023
Reviewed: 24 July 2023
Heer
CanadaI travel to Windsor for work often. I stay at the Ceasers due to convenience of the location, however, I find that the staff at the desk are always less than happy to help out with many questions and find that they are less flexible if you have booked through a 3rd party website.
Room was clean and looked newly renovated
Stayed in July 2023
Reviewed: 23 July 2023
Edward
United Statesmore signage to direct you thru the facility
Stayed in June 2023
Reviewed: 19 July 2023
Amanda
CanadaThe tower we were in - forum tower , you had to go all the way across the complex to check-in and then back to the other tower - which was alot with all our bags.
The hotel room was modern and updated! the complex has alot of food and drink options - and was a very lively place to be.
Stayed in May 2023
Reviewed: 16 July 2023
Leszek
CanadaHotel and lobby are in different places.
Location was good, little confusing for someone who is coming for the first time.
Stayed in July 2023
Reviewed: 14 July 2023
Jacob
United StatesParking is free if you're willing to walk 5 minutes through the casino with your luggage, which wasn't the worst, but could have been better. You also need photo ID to go between your car and the hotel, between the pool and the hotel, or between breakfast and the hotel since you need to go through the casino each time.
The rooms were clean and wonderful, the staff was friendly and helpful, and the pool was fantastic.
Stayed in July 2023
Reviewed: 10 July 2023
Michael
CanadaNot a fan of resort fees, especially when pool was closed for maintenance
Not busy , no wait times at restaurants , Tim hortons on site , free parking , nice view
Stayed in June 2023
Reviewed: 10 July 2023
Brenda
CanadaThe bathroom light didn't work.
The bed was very comfortable, and it was fun staying right in the casino
Stayed in July 2023
Reviewed: 10 July 2023
John
CanadaBetter signage
What breakfast?
Stayed in July 2023
Reviewed: 6 July 2023
Rick
United StatesUpgrade gaming part
Good but missed former down stairs buffet restaurant.
Stayed in July 2023
Reviewed: 6 July 2023
Bills
United StatesEverything was very nice no complaints at all.
The facility was very clean beautiful breathtaking view. Staff was nice & professionals. I would highly recommend this place & it’s a great place for couples wanting quality time.
Stayed in July 2023
Reviewed: 5 July 2023
Vijay
IndiaRoom allocated was very partial River view inspite of requesting River view.
Excellent location, friendly staff, good housekeeping. Friendly valet and Reception staff
Stayed in July 2023
Reviewed: 3 July 2023
Stephanie
United StatesThe host, tall thin guy with dark hair, at Legends was rude. He was a poor representation of hospitality.
Rooms were great, the staff members were extremely helpful.
Stayed in July 2023
Reviewed: 2 July 2023
Hanna
CanadaLong walk from reception to forum tower. Room lacks bath robes and slippers.
Cleanliness. Welcoming staff. Comfort
Stayed in July 2023
Reviewed: 30 June 2023
Michael
United StatesDistracted front desk leaving me waiting.
The floor and security staff were exceptionally helpful and very professional. They made me feel comfortable.
Stayed in June 2023
Reviewed: 28 June 2023
Helen
CanadaDinner at Nero
Stayed in June 2023
Reviewed: 23 June 2023
Karen
CanadaWe went to check in at 7 minutes to 3pm and were made to wait until 3pm. To me that seems petty, after all we spent a fair amount at the casino and the restaurant. Just a bad initial interaction and first impression. And it definitely was not busy..no one else in the lobby.
Spacious rooms with lovely views. All areas of hotel and casino were clean.
Stayed in June 2023
Reviewed: 18 June 2023
Kristen
Canadathe signs for directions from the parking garbage to the hotel edge very confusing
very clean and friendly staff
Stayed in June 2023
Reviewed: 14 June 2023
Brent
United StatesA long walk from check in to the form tower. unable to call housekeeping from our room.
on the river front with nice parks
Stayed in June 2023
Reviewed: 12 June 2023
Dennis
Canadanothing
clean, check in and out very efficient
Stayed in June 2023
Reviewed: 3 June 2023
Tanya
CanadaGood location and clean room
Stayed in May 2023
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