545 Banff Avenue, T1L 1B5 Banff, Canada
#13 of 50 hotels in Banff
Guests' ChoiceBased on 2396 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 28 March 2024
Leona
GermanyTo the stores and restaurants in the inner city of banff you have to walk about 15 minutes. But the bus to the ski resort does stop in front of the hotel. You could take the public bus.
Very friendly staff
Stayed in March 2024
Reviewed: 27 March 2024
Keith
United KingdomStaff friendly and helpful. Relaxed atmosphere. Great value for money.
Stayed in March 2024
Reviewed: 25 March 2024
Labox
United KingdomLovely hotel, good breakfast large comfortable rooms. Central location
Stayed in March 2024
Reviewed: 22 March 2024
Caroline
United KingdomLocation slightly further from centre of town, especaiily when temp below -15C in evenings and icy pavements but local bus stop closeby
Great Value for Money Modern, friendly hotel, front of house staff very knowledgeable re local area Breakfast included in price (complimentary) good choice or food / beverages including hot food Happy Hour 4-7pm great after ski-ing all day Ski bus stops at front door and local bus to downtown less than 2mins walk
Stayed in March 2024
Reviewed: 22 March 2024
Peter
United KingdomThe breakfasts weren’t the best but had a couple of options. Was a bit further away from downtown and shops.
The beds were really comfy, room was nicely decorated , staff very friendly and accommodating! The hot tubs and sauna were very nice after a day out!
Stayed in March 2024
Reviewed: 20 March 2024
Natallia
Canadacheck your card after check-out, payment has been charged twice.
Nice place
Stayed in December 2023
Reviewed: 19 March 2024
Abby
United KingdomBeautiful hotel with a cosy decor inside. Room was massive with a super comfy bed. Breakfast was good. Shuttle bus service to the ski slopes stops right outside, which is really handy. Daily smores at 4pm was a nice touch. Underground parking.
Stayed in March 2024
Reviewed: 18 March 2024
Caleb
United StatesThe lighting in our room was not great. It would be nice to have the option for one brighter overhead light in the main area of the room.
The staff were exceptional. Each team member was friendly, knowledgeable, and eager to help. The complimentary breakfast was great and had enough options for each morning of our stay.
Stayed in March 2024
Reviewed: 18 March 2024
Alisha
CanadaLocation, amenities, breakfast, staff were super friendly.
Stayed in March 2024
Reviewed: 18 March 2024
Karli
United StatesWould be good to have a little more variety in the breakfast offerings
Loved our stay here! Friendly staff and fellow travelers! Great value. Great location. Affordable, heated underground parking. Loved the outdoor hot tubs and cold plunge. Kids loved the free daily smores.
Stayed in March 2024
Reviewed: 17 March 2024
Corey
CanadaLocation. 12 minute walk to downtown Banff.
Clean and cozy. Lodge type feel.
Stayed in March 2024
Reviewed: 17 March 2024
Lindsay
CanadaThe property was great. I liked the shuttle service and all the staff were exceptional. Every staff member I met was friendly and wanted to help.
The property was just as described. The best were comfortable. The mini fridge was large enough for our items and the complimentary breakfast was decent.
Stayed in March 2024
Reviewed: 17 March 2024
Steven
CanadaGreat vibe. Staff were great. Room was clean. Location was convenient. Great value.
Stayed in March 2024
Reviewed: 13 March 2024
Jessica
United StatesBreakfast could be changed every few days to give variation. Otherwise breakfast was good.
Stayed in March 2024
Reviewed: 13 March 2024
James
United KingdomIt’s towards the end of the Main Street so about 20 min walk from centre of town
Room was clean and comfortable.
Stayed in March 2024
Reviewed: 12 March 2024
Jana
CanadaNothing
Close to everything, easy pick up/drop off for skiing. Staff are so nice.
Stayed in March 2024
Reviewed: 10 March 2024
Miyuki
United StatesNone.
Staff was welcoming. Place was clean. Breakfast was decent. Coffee could be upgraded a bit but coffee and tea weee provided and that is a plus! The hours of operations for the hot tub ans sauna was delightful. Parking was excellent.
Stayed in February 2024
Reviewed: 9 March 2024
Alicia
AustraliaNeed a bigger light in the main space of the room
Stayed in February 2024
Reviewed: 9 March 2024
Diana
DenmarkAmenities
Stayed in March 2024
Reviewed: 8 March 2024
Carmen
CanadaBreakfast was great to have included every morning Rooms were clean great view high ceilings Would highly recommend
Stayed in March 2024
Reviewed: 3 March 2024
Jodi
New ZealandNothing - we loved this place
We absolutely loved this place. Staff, vibe and location were on point. Happy Hour was Very cool, we meet a few nice people. Kids loved it too.
Stayed in February 2024
Reviewed: 1 March 2024
Bruno
BrazilNothing, only comment to say sth would be a bit more variety on the breakfast
Room was very good, all new and well maintained!
Stayed in February 2024
Reviewed: 1 March 2024
John
United KingdomIt’s got a young vibe - lots of young folks hanging around the hot tubs drinking - with music going on into the evening. Our room (we requested a quiet room) was over the central courtyard and was noisy until 11pm
Accommodation is comfortable, well presented and the breakfast is sufficient / good - some warm stuff and usual breads etc. location was a bit of a walk to town but at least it’s at the top of the town.
Stayed in February 2024
Reviewed: 29 February 2024
Anita
United KingdomA little far out.
Great hotel, helpful friendly staff. Courtyard with hot tub, cold plunge etc.. was lovely. Great facilities. Rooms trendy and clean.
Stayed in February 2024
Reviewed: 28 February 2024
Zachary
CanadaBathtub drain in room 318 was clogged, resulting in a very slow water drain.
Very nice building and decor. Room was spacious and comfortable. Lots of free amenities - sauna and hot tub were great (but hot tub was often crowded, not a big deal). Breakfast was delicious but the provided coffee was very weak and watery - I preferred to drink coffee made in the room with Nespresso machine. Nice / friendly staff.
Stayed in February 2024
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