We opened the windows and found potato chip bits and crumbs on the sill and very dirty window frames. When we pushed the sofa back for more room, it was very sticky on the floor beneath it and dirty...so were the couch cushions.

It was comfortable and met our needs.

Stayed in May 2024

Convenience, breakfast, last but not least the awesome staff!!

The staff were incredible!!!wonderful hosts in so many ways. Even upgraded us to main floor room with private entrance so our senior dog wouldn’t have to do stairs

Stayed in February 2024

Had a great stay as usual. This was alittle busier than the last time I stayed as it was new years eve, so to be expected. Rooms were large, beds were not that great for comfort. But all and all was a great stay.

Stayed in January 2024

The steam room didn’t work and the breakfast set up wasn’t good! Should have the waffle maker at the end of the line instead of the middle!

It was nice, clean and accessible

Stayed in January 2024

The bed was not very comfortable

Stayed in December 2023

A little pricy, the food was quite expensive in the store section. And ice machine was only on the main floor.

The property was beautiful, very elegant and well maintained!

Stayed in October 2023

The staff was friendly and the rooms were clean.

Stayed in October 2023

Breakfast was good, could use a little more imagination- fresh fruit, juice

Stayed in September 2023

The sauna was not working

Location

Stayed in September 2023

Contemporary and clean. Good breakfast.

Stayed in June 2023

The time in swimming pool. I suggest that opening should start at 6 am to be able to swim early and not be congested.

The hotel was clean and the staff were nice and kind

Stayed in August 2023

Not easy to switch off the airco

Almost perfect

Stayed in August 2023

It,s not what the hotel couldhave done better, it'swhat Booking.com. I did not see questions when booking related to avaialble discouts such as seniors of CAA. As such, the hotel claimed it was unable to give me a discounted rate because it was quoted by Booking.com.

The room was nice but the breakfast was exceptional.

Stayed in August 2023

Nothing

Close to restaurants and shopping

Stayed in August 2023

Noise from outside the room was a bit louder than expected.

Staff was friendly and helpful regarding information about taxi services in the area. Was really nice to see so much thought put into being environmentally conscious with sustainable practices and giving guests easy ways to assist with information in the rooms.

Stayed in June 2023

Too pricey

Clean spacious room

Stayed in March 2023

Cold room to start then got the heat working

Clean rooms, great service

Stayed in November 2022

The location was perfect for me as it allowed me a quick exit in the morning and it’s close to big box stores like Walmart, Canadian Tire and Sport Chek. Also close to great restaurants like Tim Hortons and Boston Pizza. The beds were comfortable and the room and Hotel were very clean. The breakfast offered was great as there were lots of variety.

Stayed in February 2023

I would like to see better monitoring when booking in a group, such as a hockey team with young kids. The young kids ran/stomped in the hallway, were loud and yelling, and ran amuck til after 11 pm. plus the parents gathered in one room, right across from mine and partied until 2am. Security should be monitoring halls and noise levels for safety and other patrons consideration.

Stayed in January 2023

updated smart TVs would be nice to see in the rooms.

We stayed here for 5 nights in August 2022. The hotel was clean throughout - common areas and rooms were all very well maintained. Staff was super friendly and helpful. Our room was on the 4th (top) floor facing east. Saw some spectacular sunrises! Very quiet as we had nobody above us and were away from elevators and stairwells. Beds were comfy. I worked from the room part of the time and found the internet connection was certainly good enough for that. We did make use of the pool and enjoyed that. Breakfast was great - lots of options. I also used the laundry machines which were clean and in good condition. Shops including a Walmart across the road were super convenient. The only negative I have about our stay here is that the TVs are not smart so you cannot logon to Netflix or any other streaming service. We had to connect our laptop to the TV with an HDMI cord. I would stay here again if I was travelling in the area

Stayed in August 2022

The breakfast menu was a bit rigid. A few more options of flavours of yogurt would have been appreciated.

The breakfast was fine, but coffee needs to be replenished often during the 'morning rush'. The parking was ample and the hotel close to the local attractions while in a quiet location.

Stayed in July 2022

hot tub wasn’t working top of my budget

clean and comfy

Stayed in August 2022

The pool is diffrent from the picture online We found the beddings on the pulled out bed dirty but they did replace it right away when we told them.

Clean and newer facilities

Stayed in August 2022

no shuttle

location amenities

Stayed in July 2022