502 Hume Street, L9Y 4H8 Collingwood, Canada
#2 of 21 hotels in Collingwood
Guests' ChoiceBased on 47 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
8.9
Facilities
9.1
Staff
9.4
Value for money
9.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 May 2024
Marilyn
CanadaNo curtains for shower as it was an accessible bathroom
Clean and new
Stayed in March 2024
Reviewed: 7 May 2024
Andrea
CanadaNothing.
Brand new hotel! Extremely clean, quiet, spacious, and comfortable. We appreciate that they allow pets! We would definitely stay here again.
Stayed in May 2024
Reviewed: 6 May 2024
Patty
CanadaThe room was clean and comfortable and we loved the fully stocked kitchenette and the t.v. that allowed us to stream from our phones. There were a wide variety of snacks available, reasonably priced.
Stayed in May 2024
Reviewed: 27 April 2024
Dylan
CanadaNothing really
Love the modern look and feel, as well as layout and kitchenette
Stayed in March 2024
Reviewed: 25 April 2024
Darlene
CanadaA little out of downtown but not much. The outside lights were extremely bright and we had to keep the blinds closed all the time
It was spotless, comfortable.
Stayed in April 2024
Reviewed: 18 April 2024
Thea
CanadaWe stayed for 2 days and the only thing we would’ve liked is light housekeeping or even just providing us with clean towels but I guess we could’ve asked the desk too. :p It doesn’t have any gym or swimming pool (we knew that prior to booking) so it wasn’t really a big deal for us.
Property is in excellent shape. Very clean and the room the we stayed in (King suite 3rd Flr) is complete with kitchenette and the BR soaps smells really good! It also has an amazing coffee bar (free). TV and wifi signal are also excellent. Pillows are so soft and heating/cooling are awesome and in good working condition.
Stayed in April 2024
Reviewed: 28 March 2024
Margaret
CanadaNo grab bar in front of a very low toilet - all it needed to make it more useful/accessibl
Clean Comfortable good design Great bed Kitchenette Nice large tv Pretty accessible nice furniture
Stayed in March 2024
Reviewed: 21 March 2024
Maria
CanadaNOTHING!
The staff, facility, and free parking!! Everything! Truly a HIDDEN gem in Collingwood! This place is going to be our new place to stay whenever we visit Collingwood area!!!
Stayed in March 2024
Reviewed: 15 March 2024
Xinyu
CanadaNone
Excellent
Stayed in March 2024
Reviewed: 2 March 2024
Peter
CanadaWifi was a challenge, ended up using my hotspot.
Very good deal for the money. The room was well laid out and comfortable.
Stayed in February 2024
Reviewed: 15 February 2024
Juan
CanadaExcellent hotel , clean , nice room !!!
Stayed in February 2024
Reviewed: 29 January 2024
Hailey
CanadaHonestly, nothing
Very clean and nice. The layout of our room was great. Extra nice having a kitchenette!
Stayed in January 2024
Reviewed: 8 January 2024
Strohm
CanadaWe were very pleased with the cleanliness and layout of our room. We enjoyed the complimentary specialty coffees from the machine in the lobby. Staff were friendly and hotel was great value for a night in Collingwood, following a day at the local Scandinave Spa.
Stayed in January 2024
Reviewed: 1 April 2024
Konstantin
CanadaWe stayed for 2 nights and we had almost no sleep thanks to super bright hotel parking lights right outside our window. The blinds were horrible and did nothing to stop the light from coming in. When we brought it up to the stuff we were basically told, tough luck, buy yourself sleeping mask or something...
The location is great and the rooms are new with a small kitchen. Decent furniture and bathroom.
Stayed in March 2024
Reviewed: 11 March 2024
Jennifer
CanadaBathroom shower was dirty with brown hand print. Bathroom floor was dirty. Couldn't connect to the TV or watch any cable channels.
Stayed in March 2024
Reviewed: 8 March 2024
Jeff
United StatesThere are no amenities at this hotel. No guy no restaurant or breakfast.
It was clean
Stayed in March 2024
Reviewed: 3 March 2024
John
CanadaHousekeeping left something to be desired. Garbage and recycling was not picked up in the 4 days we were there. There was a heavy door of cleaning liquids that never went away. I was offered a neutralizer to combat the odour but that was replacing one smell with another. I declined.
Friendly staff, easy access to downtown parks and shopping.
Stayed in February 2024
Reviewed: 13 May 2024
Raquel
CanadaThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 May 2024
Christine
CanadaThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 May 2024
Andrew
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Harjinder
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 April 2024
Deep
CanadaThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 April 2024
Barbara
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 April 2024
Rosl
CanadaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content