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  5. Reviews of Hotel Canoe and Suites

Reviews of Hotel Canoe and Suites 4 stars

600 Banff Avenue, T1L 1H8 Banff, Canada

#8 of 50 hotels in Banff

Guests' Choice

Review score

Based on 242 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    Would stay here again in a heartbeat. The staff were exceptional.
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 5 nights

    Not a thing to dislike,

    Outstanding ham and mushroom omelet! Sourdough toast was fabulous. Staff was exceptional. Loved the bar staff trying new cocktails for us.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Had a good sleep but disappointed the fam didn’t enjoy the Mountain View
    • Leisure trip
    • Family with young children
    • Superior Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    I paid for a room with a Mountain View but the construction ruined it. I was hoping to enjoy my cup of coffee in the balcony whilst enjoying the Mountain View but the construction and its orange cover is literally in my balcony area and there was dripping water in the balcony. First I was staying at the 6th floor last building. On my 2nd day I asked the reception if they can do something about it. They placed us to the 2nd floor 1st building. There’s no construction covering the view but haha it’s facing the gasoline station and a little view of the mountain. I wish they transferred us to upper floor since I was staying first night at upper floor. So for me, paying 810cad for 2 nights, i supposed did not meet my expectations :(

    Smells clean

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Perfect spot for a getaway!
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Hot tubs not finished yet

    Newly renovated, so everything is beautiful & clean. Great quiet location and amazing mountain views.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    W
    • Leisure trip
    • Solo traveller
    • Superior Suite with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Everything! Simple clean modern and yet in keeping with the vibe of Banff

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior 2 Queen Room
    • Stayed 1 night

    The room was for a family of 4 but the fridge was way too small to accommodate any actual food for us. also, they had an order to room coffee/tea service. it was nice, but it didn't come with any sugar or sweeteners unless we asked. Plus, they were pretty 'conservative' with the amount they gave us. not that big of a deal but it was noticeable.

    I liked the cleanliness. The washroom was nice. They had really nice soap and shower products. The location was good since it was really close to downtown. The view of the mountains was also rlly great. There were some renovations still ongoing, so the orange tarps kind of distracted me from the view, but the room was still great for the price. also, the cafe by the lobby had amazing baked goods. I would recommend the almond croissant as well as the plain one.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were huge. Didn’t sleep because uncomfortable Walking outside to get to main lobby and restaurant

    Clean. Quiet

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior 2 Queen Room
    • Stayed 2 nights

    Canoe and Suites is currently under construction but completed portion where we stayed is great. Covered parking near the room is a plus. Although a somewhat limited the menu, the hotel restaurant was excellent. Extras like specialty coffee and tea in the room is a great idea. Shower is fantastic.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite, 2 Queens
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable place to stay

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 1 night
    • Submitted via mobile

    Very good location with parking space for EV. Highly recommended for travelers with pets.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    10
    The stay was overall pleasant and worth the money.
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 2 nights

    The room and the lobby were clean. The staff were friendly.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Lovely place to stay
    • Leisure trip
    • Couple
    • Superior 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing that we didn’t like

    It was a really nice Hotel . Lots of construction going on but nothing that interfered with us . Easy walk into town . Beautiful views.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Brand new building.Spacious room, nice balcony, though didn't use it due to the weather, but I guess during summer time it is a plus. Cute interior design

    Stayed in March 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room with Mountain View
    • Stayed 4 nights

    Loved everything about Canoe. The location the rooms the staff the coffee the tea the food 10/10 would return. Recommend.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite, 2 Queens
    • Stayed 1 night
    • Submitted via mobile

    Pillows, no blackout, could not turn the balcony light off at night.

    Location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Our stay was awesome
    • Leisure trip
    • Group
    • Superior 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that there wasn’t a pool

    I liked the balconies that face the mountains. My daughter waited outside for the northern lights on the balcony on Saturday night, and loved it.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted via mobile

    No hot pools yet and room service

    The rooms were amazing

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great!
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The bed was on the harder side.

    Everything was new and love the vibes. Love the complimentary coffee as well.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Outstanding stay
    • Leisure trip
    • Couple
    • Superior 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I loved everything about it

    The room is finished to an extremely high standard, with a view that is unmatched of Banff and the mountains. The room is also huge and the beds are cosy and air con is superb! I couldn’t recommend this place more highly

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceed my expectations
    • Leisure trip
    • People with friends
    • Superior Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Shower water pressure could be higher

    Comfortable bed, beautiful Mountain View, convenient location, good food choices at the restaurant, fresh pour over coffee in room with selection of cream, 2% milk, oat milk. Good size room, very clean. Friendly & helpful front desk

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    New and well desighned hotel!!! Amazing view, kind and helpfull staff, good location.
    • Leisure trip
    • Family with young children
    • Superior Room with Mountain View
    • Stayed 3 nights

    It would be nice to include at least mini breakfast, but it is an suggestion.

    It was a good experience to stay there. The hotel is new, well designed. It was nice to get coffee and tea in special way (such small jars in the sac) when we were cheaking in.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Great all around. From location to quality of room. It was really nice
    • Leisure trip
    • Couple
    • Superior Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    I wish there was room service but not a deal breaker

    Great place! Friendly staff, perfect location and amazing food. Unfortunately no room service.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    clean, easy to go to downtown

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Lovely stay.
    • Leisure trip
    • Couple
    • Superior 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No gym and the pool was not opened yet.

    Friendly and helpful staff. It’s been recently opened so all facilities are in great shape. Parking spot is included. We got offered an upgrade as part of our honeymoon with a small surcharge.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi wasn't the best and the waterpressure in the shower was pretty low

    Very new modern hotel, comfortable bed, clean, great views and Banff center is just a 15min walk away, it was silent and perfect for 2 nights I will comw back

    Stayed in May 2024

Showing 1 – 25

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