Staff was very friendly!

Stayed in July 2023

Parking in the area was difficult with no street parking overnight for non-permit holders and some multi-storey parking which we were told to avoid. We thus had no option other than valet parking at the hotel which despite the excellent and very efficient service felt a little over-priced.

The Canopy was a really exceptional hotel experience. We wished we were able to stay longer. We were extremely impressed with the finishing touches and modern style of everything in the hotel. The room we had was spacious and had some fantastic touches with great decor, a roomy bathroom, a foyer area for bags and coats and a sizeable TV to enjoy the Stanley Cup finals. We were very impressed with the automated controls dotted over the room for curtain closing, light activation and air conditioning. The staff were very welcoming. The gym was spacious and well equipped and although we didn't have a chance to use it the swimming pool was a good size. We were located within easy distance of many food outlets and it was easy to get into main Toronto.

Stayed in June 2023

ROOM CLEANING WASN’T THE BEST.

GORGEOUS! GREAT STAFF.

Stayed in July 2023

Coffee. Too strong.

The location is ok.

Stayed in July 2023

The building is very new and still suffering from construction errors. The building had a couple of false fire alarms during our stay.

The breakfast is made fresh by order from the predefined menu with a few options. Tastes were great.

Stayed in June 2023

The price. It could be certainly cheaper.

Stayed in July 2023

They dont clean bedroom everyday unless tou specifically ask for it. This wasnt told tonus when we checked in, disappointed to come back to our room at night with beds not made and towels not changed. Other than that everything was great

Location, decor, large bedroom, hotel restaurant

Stayed in June 2023

Great staff and top locat8on

Stayed in June 2023

Even though the hotel is on Bloor, it is also next to the creepy and unsafe area

The place is dog friendly and this was a top priority for me. It is also very clean and new

Stayed in June 2023

It was neat and tidy, room was clean and comfortable, staff were excellent

Stayed in June 2023

The cold floors

Wish the washroom was a hit bigger with and tub and shower and had heated floors. Besides that the room was really nice

Stayed in June 2023

They helped me when I didn't know what to do.

The staff was so polite and helpful!

Stayed in May 2023

Nespresso machine was the only in room coffee. No complimentary coffee in lobby or anywhere else. I had to purchase coffee at $3.

Beautiful, clean, great outdoor space for gathering or just sitting & reading.

Stayed in June 2023

maybe have a welcome point downstairs as the reception is on 1st floor

great location , clean, near restaurants and shops v helpful and informative staff fab facilities to suit all

Stayed in June 2023

Bathroom a little small for four persons.

The staff was extremely nice and helpful. The room was clean. The beds were ok. The design and ambiance of the hotel is luxurious. Location close to restaurants and metro. Like the sustainability factor

Stayed in June 2023

No water facilities, coffee pods not replenished

Stayed in June 2023

Though comfortable, the room smelled a little stale - like it needed airing out. The water filter down the hall wasn't working on arrival.

The staff were all super polite, helpful and had a sense of humour. Bed comfortable and cool, bathroom very clean. Gyma dn pool very clean and looked after.

Stayed in May 2023

When booking was told you could add breakfast on arrival. This was not true. Staff didn't know how to do this and instead said we could just order from a menu daily and pay for what we ordered.

Hotel was very clean. Room was spacious and bed was extremely comfortable. Well equipped gym and pool available. Restaurant food was tasty. Good location next to subway Station, which was super easy to use.

Stayed in June 2023

it was very clean and staff very friendly

Stayed in June 2023

friendly staff, large and clean rooms

Stayed in May 2023

nothing

very nice and clean and the staff are friendly and helpful

Stayed in May 2023

When I booked the room, I stated that I want a very quiet and corner room. The room no. given to me was 608. I had a very comfortable sleep on the very first day but the I was woken up at around 7:00 AM by relentless drilling and hammering sound which was literally in the next room closed to the lift/elevator. When I got out of my room, I saw a guy drilling a wall. I understand that the Canopy by Hilton is quite new and there maybe some "touch up" jobs that need doing. It would have been acceptable if I had been informed about the works or the works could have been scheduled later in the morning/day rather than very early in the morning.

I like the services provided by the staff namely, Christine and Marcelo. Both always greeted me with a genuine smile and the services provided by both were exceptional.

Stayed in May 2023

The fact that there was no slippers, toothbrush, cotton swabs and a sewing kit.

The hotel is new, clean, with spacious rooms and friendly staff.

Stayed in May 2023

Arriving back after a long day to room not cleaned. Didn't happen after complaint. Not consistently replenishing tea and coffee facilities. No outdoor terraces. (Still being worked on) Went to breakfast (it was mothers day) didnt feel welcome as a hotel guest. Strange fancy menu. Didn’t go for breakfast again. Pool was clean, surrounding floor tiles were very dirty up close. Overall though enjoyed the stay

Very contemporary and new hotel. Pleasant staff.

Stayed in May 2023

Check in takes forever, and we were given an already occupied room! Food and drinks really expensive - $95 for 2 adults and a child breakfast.

Friendly staff, modern and clean hotel.

Stayed in May 2023