387 Bloor Street East, ON M4W 1H7 Toronto, Canada
#20 of 114 hotels in Toronto
Guests' ChoiceBased on 276 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 20 July 2023
Lee
Taiwanfalse fire alarm
backage storage service with shower room
Stayed in July 2023
Reviewed: 17 July 2023
Desousa
CanadaTemperature did not regulate.
Very modern. Easy push buttons for lighting and ambience.
Stayed in July 2023
Reviewed: 17 July 2023
Matthias
GermanyStaff was very friendly!
Stayed in July 2023
Reviewed: 15 July 2023
Vicki
United KingdomParking in the area was difficult with no street parking overnight for non-permit holders and some multi-storey parking which we were told to avoid. We thus had no option other than valet parking at the hotel which despite the excellent and very efficient service felt a little over-priced.
The Canopy was a really exceptional hotel experience. We wished we were able to stay longer. We were extremely impressed with the finishing touches and modern style of everything in the hotel. The room we had was spacious and had some fantastic touches with great decor, a roomy bathroom, a foyer area for bags and coats and a sizeable TV to enjoy the Stanley Cup finals. We were very impressed with the automated controls dotted over the room for curtain closing, light activation and air conditioning. The staff were very welcoming. The gym was spacious and well equipped and although we didn't have a chance to use it the swimming pool was a good size. We were located within easy distance of many food outlets and it was easy to get into main Toronto.
Stayed in June 2023
Reviewed: 15 July 2023
Storchan
United StatesROOM CLEANING WASN’T THE BEST.
GORGEOUS! GREAT STAFF.
Stayed in July 2023
Reviewed: 5 July 2023
Christine
CanadaCoffee. Too strong.
The location is ok.
Stayed in July 2023
Reviewed: 3 July 2023
Janek
EstoniaThe building is very new and still suffering from construction errors. The building had a couple of false fire alarms during our stay.
The breakfast is made fresh by order from the predefined menu with a few options. Tastes were great.
Stayed in June 2023
Reviewed: 3 July 2023
Christine
CanadaThe price. It could be certainly cheaper.
Stayed in July 2023
Reviewed: 1 July 2023
Marie-helene
CanadaThey dont clean bedroom everyday unless tou specifically ask for it. This wasnt told tonus when we checked in, disappointed to come back to our room at night with beds not made and towels not changed. Other than that everything was great
Location, decor, large bedroom, hotel restaurant
Stayed in June 2023
Reviewed: 29 June 2023
Pascal
KenyaGreat staff and top locat8on
Stayed in June 2023
Reviewed: 27 June 2023
Yevgeniya
CanadaEven though the hotel is on Bloor, it is also next to the creepy and unsafe area
The place is dog friendly and this was a top priority for me. It is also very clean and new
Stayed in June 2023
Reviewed: 27 June 2023
Ashvin
United KingdomIt was neat and tidy, room was clean and comfortable, staff were excellent
Stayed in June 2023
Reviewed: 26 June 2023
Natasha
CanadaThe cold floors
Wish the washroom was a hit bigger with and tub and shower and had heated floors. Besides that the room was really nice
Stayed in June 2023
Reviewed: 21 June 2023
Priscilla
CanadaThey helped me when I didn't know what to do.
The staff was so polite and helpful!
Stayed in May 2023
Reviewed: 21 June 2023
Jill
United StatesNespresso machine was the only in room coffee. No complimentary coffee in lobby or anywhere else. I had to purchase coffee at $3.
Beautiful, clean, great outdoor space for gathering or just sitting & reading.
Stayed in June 2023
Reviewed: 18 June 2023
Jay
United Kingdommaybe have a welcome point downstairs as the reception is on 1st floor
great location , clean, near restaurants and shops v helpful and informative staff fab facilities to suit all
Stayed in June 2023
Reviewed: 17 June 2023
Regína
IcelandBathroom a little small for four persons.
The staff was extremely nice and helpful. The room was clean. The beds were ok. The design and ambiance of the hotel is luxurious. Location close to restaurants and metro. Like the sustainability factor
Stayed in June 2023
Reviewed: 14 June 2023
Louise
United KingdomNo water facilities, coffee pods not replenished
Stayed in June 2023
Reviewed: 13 June 2023
M
United KingdomThough comfortable, the room smelled a little stale - like it needed airing out. The water filter down the hall wasn't working on arrival.
The staff were all super polite, helpful and had a sense of humour. Bed comfortable and cool, bathroom very clean. Gyma dn pool very clean and looked after.
Stayed in May 2023
Reviewed: 13 June 2023
Hayley
United KingdomWhen booking was told you could add breakfast on arrival. This was not true. Staff didn't know how to do this and instead said we could just order from a menu daily and pay for what we ordered.
Hotel was very clean. Room was spacious and bed was extremely comfortable. Well equipped gym and pool available. Restaurant food was tasty. Good location next to subway Station, which was super easy to use.
Stayed in June 2023
Reviewed: 10 June 2023
Margaret
United Kingdomit was very clean and staff very friendly
Stayed in June 2023
Reviewed: 28 May 2023
Narina
Canadafriendly staff, large and clean rooms
Stayed in May 2023
Reviewed: 26 May 2023
Zaki
Saudi Arabianothing
very nice and clean and the staff are friendly and helpful
Stayed in May 2023
Reviewed: 24 May 2023
Teddy
AustraliaWhen I booked the room, I stated that I want a very quiet and corner room. The room no. given to me was 608. I had a very comfortable sleep on the very first day but the I was woken up at around 7:00 AM by relentless drilling and hammering sound which was literally in the next room closed to the lift/elevator. When I got out of my room, I saw a guy drilling a wall. I understand that the Canopy by Hilton is quite new and there maybe some "touch up" jobs that need doing. It would have been acceptable if I had been informed about the works or the works could have been scheduled later in the morning/day rather than very early in the morning.
I like the services provided by the staff namely, Christine and Marcelo. Both always greeted me with a genuine smile and the services provided by both were exceptional.
Stayed in May 2023
Reviewed: 23 May 2023
Polymnia
GreeceThe fact that there was no slippers, toothbrush, cotton swabs and a sewing kit.
The hotel is new, clean, with spacious rooms and friendly staff.
Stayed in May 2023
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