208 Kenmount Road, A1B 3P2 St. John's, Canada
#15 of 21 hotels in St. John's
Guests' ChoiceBased on 467 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.4
Staff
8.9
Value for money
8.4
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End of dialog contentReviewed: 18 November 2021
Carol
CanadaMore towels to be left the rooms
Stayed in November 2021
Reviewed: 11 November 2021
Roy
CanadaI booked because of the good price, but very upset they charged me a booking fee of 14.99. Knowing this now, I could have gotten in cheaper elsewhere. We are seniors. Every penny counts. I was told at my previous stay to call Iinstead of go online to book hotel to get better rate for Dr's appointment, I did call this time but still never got the rate & bonus coupons because apparently it wasn't the right number, (who knew) but tell me afterward. So I won't make those mistakes again.
Ate breakfast at a cheaper location.
Stayed in November 2021
Reviewed: 11 November 2021
Crewe
CanadaBusy street,not alot of parking
Friendly staff and the hotel was clean
Stayed in November 2021
Reviewed: 2 November 2021
Gunter
CanadaWAs excellent
Comfy bed nice dinner great breakfast would visit again for sure
Stayed in November 2021
Reviewed: 28 October 2021
Colleen
CanadaEverything!
Location was great, very comfortable, loved it!
Stayed in October 2021
Reviewed: 25 October 2021
Joanne
CanadaNot enough face cloths. Bedside Lights did not work
Location friendly. Fast service when I required additional linen
Stayed in October 2021
Reviewed: 20 October 2021
Genevieve
CanadaThe location was excellent although with the amount of construction on Kenmount Road it took quite a while to get there. We went to the lounge for a visi9t and it was excellent.
Stayed in October 2021
Reviewed: 9 October 2021
Dianne
CanadaWe had trouble with our room keys. We had to try several times to get into our room until they wouldn't work any more and we had to get new ones. The new ones were also troublesome.
The breakfast was very good and worth the reasonable price. It was hot and not greasy. I enjoyed it.
Stayed in October 2021
Reviewed: 7 October 2021
Glenn
CanadaWe did gond the beds comfortable this time. The Capital is our go to when we visit so we were a little disappointed this time.
The staff at breakfast was amazing!! But as always our room was very clean!!!
Stayed in July 2021
Reviewed: 5 October 2021
Audrey
CanadaCity taxes added to price of room which increased the price from my quoted price. Plus I stayed 4 nites, so some places have a discount for 3rd nite.. The construction outside, I had to be taking other routes to get to my destination.
I liked that the rooms were clean , had a fridge, and had space so you had room to stand and look out the window.
Stayed in September 2021
Reviewed: 5 October 2021
Meredith
CanadaUnfortunately, the air conditioner smelled not very pleasant - sort of like urine?
We appreciated the friendly faces, the natural light, the cold fridge, the seals of cleanliness on the door and room utilities like the coffee cups and tv remote.
Stayed in October 2021
Reviewed: 26 September 2021
Judy
CanadaI was told when I booked that my room would cost 93.99 each night. When I got there it was 115.00 per night. I either misunderstood or I heard it wrong. I was disappointed in this. I didn’t look any further for cheaper hotels because 93.99 was a good price. I also didn’t know I was getting an efficiency unit and that’s why I paid the 115.00 for it. I asked a few times before I hung up to make sure that it was 93 plus tax. Again, I was disappointed with the price.
It was good. Everything was in page for sanitation purposes (cups glasses plates, etc.
Stayed in September 2021
Reviewed: 26 September 2021
Sharon
CanadaCarpets need shampooing !
Stayed in September 2021
Reviewed: 20 September 2021
Wendy
CanadaThe Air conditioner on my room was not functioning properly. I like my room very cold and I couldn’t go below 19. I fiddled with it and couldn’t get it to work for me.
The staff were extremely welcoming and very kind to me. The whole hotel was spotless.
Stayed in September 2021
Reviewed: 13 September 2021
Michelle
CanadaThe rooms needed more towels. One bath towel and hand towel for 3 adults isn’t satisfactory.
The breakfast was delicious
Stayed in September 2021
Reviewed: 12 September 2021
Corey
CanadaLight in bathroom didn't work
Everything was good. Great value and great restaurant plus friendly staff Everywhere.
Stayed in September 2021
Reviewed: 10 September 2021
Diane
CanadaAn actual kerig machine in the room would have been awesome. I didn’t care for the choice of coffee that your hotel provides And no one replenishes the cups sugar/sweetener etc after the first night of stay We were there for 3 nights and only one paper cup for reuse each. That was not good at all
Stayed in September 2021
Reviewed: 22 August 2021
Heather
CanadaThey were overbooked due to online booking companies and we had to wait for them to accommodate us. Not sure why this would happen, the staff were helpful and friendly and we had no reason to complain to them however it think it's an issue that needs to be addressed
The hotel and staff were great. No issues at all.
Stayed in August 2021
Reviewed: 16 August 2021
Morgan
CanadaNo wifi password written in the card
Great friendly e
Stayed in August 2021
Reviewed: 13 August 2021
Tony
CanadaNo complaints.
A great price for a hot breakfast.
Stayed in July 2021
Reviewed: 11 August 2021
Kaitlynn
CanadaEverything, good price for stay
Stayed in July 2021
Reviewed: 8 August 2021
Andrea
QatarCouldn't adjust the ac temp in the room.
Stayed in August 2021
Reviewed: 1 August 2021
Barry
CanadaBreakfast was good. Price was good. Service was great
Stayed in July 2021
Reviewed: 29 July 2021
Keith
CanadaGood.
Stayed in July 2021
Reviewed: 6 June 2021
Jennifer
CanadaNothing.
The cleanliness! The staff were awesome!
Stayed in June 2021
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