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Reviews of CHINOOK INN 3 stars

5321 59 Avenue, T4T 1J4 Rocky Mountain House, Canada

#4 of 7 hotels in Rocky Mountain House

Guests' Choice

Review score

Based on 279 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.5

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Showing 76 – 100

  • Reviewed: 26 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The rooms are comfortable and clean, they even offer samples of shampoo and lotion. The location is accessible and nice as a center point for going on hikes.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were given a free upgrade, room is very spacious and check out is a breeze.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff is always friendly. Rooms are a decent size. Have stayed in multiple rooms and there is definitely space to move around. I 90% of the time have my dogs with me and they are very accommodating. Have stayed multiple times at this location. Have stayed in a room with a kitchen, Deluxe Double and Triple room.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Great Value!!!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfy beds, nice soft linen

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff Great location Clean

    Stayed in December 2023

  • Reviewed: 14 November 2023

    5.0
    A bit more effort by the house cleaners would go a long way
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathtub was grimy, it was dusty, i found the beds too soft. Cleaner came into room and emptied trash, but did not vacuum or dust, had to ask for dry towels on second morning. Was most disappointed that dusting and vacuuming didn't happen as i myself made the beds and put trash bags by the door.

    It was available, it had a good amount of space, there was a fridge, quiet area. Close to my friends home. My kids were loud and we didn't get admonished by anyone. There is a cute orange stray cat that was hanging around and was very friendly and even walked into the room when we were carrying things in.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bedsheets and Pillow covers were dirty and not changed from Previous Stays, there were Hair on the Pillowcases. When asked the guy at reception was apologetic and gave us new Bed Sheet and pillowcase. While booking we knew that this was a budget hotel and wasn't expecting much but a clean bed is bare minimum expectation.

    Good location and reasonable price.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The queen room is recommended

    Stayed in September 2023

  • Reviewed: 8 September 2023

    3.0
    Needs renovations badly!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No room with the bathroom in the condition it was, should ever be booked out for money! Bugs were coming out of the overflow opening in the sink and the tub caulking was full of mildew and severely discolored. The room also sunk to high-heaven.....had to go buy Frebreeze and a room deodorizer in order to stay my one night. It was digusting!!

    Guy at the front counter was very friendly and professional.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was fine. Everything else, from the full can of cigarette butts outside the room, to the loose railing on the upper floor was not good. If it was very cheap, it would have been ok, but it was not very cheap.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    5.0
    Decent value, a/c would have been nice.
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No A/C in my room, although I was provided with a fan which helped a lot.

    Quiet, clean, friendly,

    Stayed in July 2023

  • Reviewed: 10 July 2023

    1.0
    It’s an overpriced DIVE!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no staff at the counter. There were scetchy people hanging out at both back and front doors. The room are way way over priced for what you get. The rooms are ooold and very bare minimum. I paid less than half the amount the next evening for a hotel that was three times nicer . I would definitely not return under

    I like that it was on the Main Street. It was close to amenities . It was easy to find

    Stayed in July 2023

  • Reviewed: 10 July 2023

    3.0
    Not great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning . No sheets !! Tiny little pillows !!!

    Pretty run down ! No air conditioning

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Comfortable!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything!

    Jason the attendant at front desk was so helpful and friendly! He went above and beyond!

    Stayed in July 2023

  • Reviewed: 23 June 2023

    2.0
    It was rated 4 star but I think it was an old rating - or they have a newer part and an older run down part and we were
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rug was stained with oil so I didn’t want to walk on it with bare feet. The tub and baseboard seemed held together with caulking compound. If you sit on the end of the bed it flips up. No Kleenex.

    The staff was pleasant. The bed was clean.

    Stayed in June 2023

  • Reviewed: 15 May 2023

    4.0
    Good they let me stay with my cats, being an fire evacuee was hoping for a brake
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Room was dirty, tables and chairs dirty, not wiped down, stained chairs, rug NOT vacuumed and stained, musty smell in building and room, had to buy air fresheners and spray, floor was Not washed, sticky areas, no air conditioning.

    The setup of the room

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were a little too soft for my liking, but other than that no complaints.

    Excellent staff, modern rooms, and interesting locals

    Stayed in May 2023

  • Reviewed: 27 April 2023

    10
    comfortable
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    muddy parking lot

    quiet

    Stayed in April 2023

  • Reviewed: 20 December 2022

    4.0
    never again
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    was sleeping as on bag with potatoes not on pillows.

    warm and heating doesn’t annoying.

    Stayed in December 2022

  • Reviewed: 10 December 2022

    10
    We had a great stay and would definitely come back.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We loved our stay at the Chinook Inn. It was not quite within walking distance of the main shopping area but the taxi company was efficient and reasonably priced. A very short drive if you have a vehicle available to you.

    The large size room was spotlessly clean, in good condition and the thermostat worked well. The tv was large and had a good selection of cable channels. A microwave and fridge was available for use.

    Stayed in December 2022

  • Reviewed: 14 November 2022

    2.0
    Found bed bugs
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room looked like if someone had jumped on the beds when we got in. We checked the beds and found bed bugs ... We left the room and asked for a refund. The person at the front desk she will proceed the reimbursement, I still haven't received anything...

    Stayed in November 2022

  • Reviewed: 10 October 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very comfy bed, big and clean room, they upgraded our room without extra charge. i would definitely come back, room was ver nice and price is reasonable. thanks

    Stayed in October 2022

  • Reviewed: 4 October 2022

    10
    was an unexpected stay but was very accommodating and positive stay.
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    we had car trouble, the front desk was very accommodating to us until our car was fixed.

    Stayed in October 2022

  • Reviewed: 20 September 2022

    3.0
    Poorly ran motel that was not clean
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The dirty carpet, spots and stains on bed sheet, dark color and worn out towels, pillows had no support

    The price was good. Water pressure was excellent. Lots of free parking.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is excellent, the room is clean and tidy. The owner is very warm, living here feels like home. It's the third time I've been here. I stay here every time I pass by. I'll introduce friends.

    Stayed in September 2022

Showing 76 – 100

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