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Reviews of Christie's Mill Inn & Spa - BW Premier Collection

263 Port Severn Road North, L0K 1S0 Port Severn, Canada

#2 of 2 hotels in Port Severn

Guests' Choice

Review score

Based on 32 hotel reviews

6.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.1

  • Location

    8.0

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    6.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    I enjoyed my stay . It was very Relaxing and comfortable.
    • Leisure trip
    • Solo traveller
    • King Room with Balcony - Lake Front
    • Stayed 1 night
    • Submitted via mobile

    A little dated .

    The location and the quiet .

    Stayed in April 2024

  • Reviewed: 12 February 2024

    8.0
    team was very friendly
    • Business trip
    • Solo traveller
    • Queen Room with Roof View
    • Stayed 7 nights

    No water in the room

    Restaurant

    Stayed in February 2024

  • Reviewed: 2 October 2023

    8.0
    Had a great short stay, the dinner was amazing
    • Leisure trip
    • Couple
    • Queen Room with Roof View
    • Stayed 1 night

    not really easy to swim in the lake, very weedy

    The dinner was amazing. Being on the water is stunning, used the kayaks and paddled on the lake

    Stayed in October 2023

  • Reviewed: 7 August 2023

    6.0
    Nice place but they need lots of help with details and customer service.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant service was terrible. A simple breakfast order took 45 minutes to arrive and there were only 5 occupied tables. The room had no closet at all and the end table for one of the beds was no where near the bed.

    Great location, clean with comfortable beds.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Patio and Lake View
    • Stayed 2 nights

    We stayed 2 nights, the room was barely cleaned in between days, dirty dishes left in room, coffee not refilled. Restaurant not open on sunday. Great location and amenities.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Beautiful location
    • Leisure trip
    • Couple
    • Queen Room with Roof View
    • Stayed 2 nights
    • Submitted via mobile

    Free breakfast, bar should be open till midnight for drinks and music, added entertainment!, instead had to go to Midland for entertainment.

    Should have gotten free breakfast for price, used to 6 yrs ago there?

    Stayed in July 2023

  • Reviewed: 20 June 2023

    6.0
    nice girls at reception but not all were very ready to deal with answers to our questions
    • Leisure trip
    • Couple
    • King Room with Balcony - Lake Front
    • Stayed 1 night
    • Submitted via mobile

    The dinning room was closed and no breakfast arrangements so if we didn’t know a bit about the area it wouldn’t have been a not happy moment needs a lot of up dating showing it’s age hoping they get that under control soon all the decks very shaky I’m sure if they were check but the fire department they might not pass inspection if they are not having dinning room open they should let people know before they check in

    it was located very nicely on the water able to watch boats come and go

    Stayed in June 2023

  • Reviewed: 29 May 2023

    6.0
    underwhelming property that is well located for water sports
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    was charged $75 for an early check-in. not only was this a huge additional cost, but this was not pre-organised and therefore was not ‘guaranteed.’ the room was available and clean, representing $0 marginal cost to the hotel and yet we were charged 35% of the total room cost, disproportionate and greedy. What could have been an opportunity for the hotel to provide good service was instead an opportunity to squeeze more money out of us. also disappointed that we paid for a ‘balcony’ room. the balcony is a communal walkway.

    like that the kayaks, canoes etc are available to guests free of charge and it’s a great spot to set off on the water.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Great
    • Leisure trip
    • Couple
    • King Room with Jetted Tub and Balcony - Lake View
    • Stayed 1 night
    • Submitted via mobile

    There were no slippers for a spa place

    Staff was great and really friendly

    Stayed in May 2023

  • Reviewed: 5 August 2022

    8.0
    The owner Sharon was very friendly and gave good advises about what to do in the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    no elevator and lack of assistance with water activities

    beach front location and water activities

    Stayed in August 2022

  • Reviewed: 26 February 2024

    10
    Amazon g.
    • Leisure trip
    • Couple
    • Queen Room with Patio and Lake View
    • Stayed 1 night
    • Submitted via mobile

    There’s not much that could have been better. The TV in our room didn’t work. Maybe a few more breakfast options, but honestly… that’s about it.

    The resort was fantastic, like the last time. It’s a beautiful place to visit and explore. The staff were all lovely to deal with. Our server for our dinner was absolutely phenomenal. He exceeded any and all expectations. Breakfast was great, too. We appreciated that it wasn’t a buffet (changed from our last stay). The breakfast options were great as well.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    3.0
    Left 1 night early and paid for full 2 night stay
    • Leisure trip
    • Couple
    • King Room with Balcony - Lake Front
    • Stayed 2 nights
    • Submitted via mobile

    Shower was really bad, location wasn’t good and food was very pricey

    Stayed in December 2023

  • Reviewed: 7 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Roof View
    • Stayed 1 night

    We picked the wrong time of the year to go. No food services etc. off season

    Stayed in October 2023

  • Reviewed: 10 October 2023

    1.0
    Bad
    • Business trip
    • Solo traveller
    • Queen Room with Roof View
    • Stayed 1 night
    • Submitted via mobile

    They charge you more for their services than what you paud upfront

    Stayed in October 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Jetted Tub and Balcony - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Huge room with a view of the water.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    1.0
    I will never recommend or stay in this location again!
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Not notified that pool and hot tub were unavailable, having to argue with staff because they were trying to charge fees I already paid. Told that they would take care of it, but charge on credit card when I got home. Room not clean and mold on ceiling in bathroom. This was to celebrate our anniversary, so very disappointing!

    Stayed in August 2023

  • Reviewed: 21 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Lake View - Pet Friendly
    • Stayed 1 night

    The facilities were a bit run down and don't live up to the photos.

    The hotel staff was nice

    Stayed in August 2023

  • Reviewed: 30 April 2023

    10
    I look forward to my next stay!
    • Leisure trip
    • Couple
    • King Room with Jetted Tub and Balcony - Lake View
    • Stayed 1 night
    • Submitted via mobile

    There was popcorn on the floor behind one of the bedside tables. Must have been missed from the previous guest?

    Picturesque location, so many things to do! The room was lovely and very comfortable. All of the staff were exceptionally friendly and helpful.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    5.0
    Acceptable
    • Business trip
    • Solo traveller
    • Queen Room with Lake View - Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Property is run down

    Stayed in April 2023

  • Reviewed: 2 January 2023

    1.0
    Not worth the money
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    When I was leaving

    You was in the middle of nowhere nothing to do around there

    Stayed in January 2023

  • Reviewed: 27 July 2022

    1.0
    Yikes- plenty of room to improve
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Our room, which was $300 a night (taxes included) was comparable to a 2 star motel. The room was dated, dirty and lacked any sort of comfort. There was chipped paint all over the closet door frame, as well as remnants of painters tape on the front of the frame. The caulking around the shower tub walls looked like it was done in a rush. There were cobwebs all over the bathroom light fixtures. The furniture was all low quality Ikea type furniture, the bed creaked every time you moved, and the walls were so paper thin you could hear any time someone flushed a toilet or turned on the tap/shower in the room next door. The toilet paper provided was 1 ply, which is ridiculous considering the price of the room. The drink glasses left in the room had dried food particles stuck to them. We were so grossed out by it, we ended up walking to the general store down the road to buy plastic cups instead. We ate at the hotel restaurant, as there are very little restaurant options in town. The food was not awful but definitely overpriced for what it was (chicken fingers and fries cost $18). We asked for a drink off the menu only to be told that they had sold out. We asked for 2 appetizer options off the menu, and again we were told they were sold out. Pretty disappointing that they cannot keep on top of their ordering/inventory management. As for the staff, there was nothing wow about the service. Check in took a long time (10-15 minutes) and no one really made an effort to be friendly. We would definitely not stay here again. The photos online looked way more promising than what was delivered. Im leaving this review not to bash the hotel, but in hopes that the new owners will take these issues to heart and make the necessary changes to give their customers the $300/night experience that they are spending their hard earned money on.

    The only redeeming quality about this resort is their indoor pool. It was nicely heated and quiet, however it looked like it did not get cleaned often as there were cobwebs all over the lounge chairs. The pool towels also left much to be desired- they were very small, basically the size of a hair towel and did not dry you off well.

    Stayed in July 2022

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Solo traveller
    • King Room with Balcony - Lake Front
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 29 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Lake View - Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 21 July 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roof View
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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