13475 Central Avenue, V3V 1Y8 Surrey, Canada
#2 of 15 hotels in Surrey
Guests' ChoiceBased on 551 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.3
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
9.2
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End of dialog contentReviewed: 16 May 2024
Chynine
FranceThe crazy over billing to have 2 glasses of wine sent to my room for 2 people. Almost 70 CAD for 2 glasses of house wine. Then ordered one glass of Pinot Noir which was undrinkable ‘corked’ wine. With tip another 37 CAD. Let the whole side down. Felt violated to pay over 100CND for 3 glasses of worst wine ever to enjoy in room.
Staff, parking, view. Actually the staff were the highlight. Every request was met with a CAN DO attitude. I travel a lot and honestly never crossed a better team. Well done!!!
Stayed in May 2024
Reviewed: 26 April 2024
F
CanadaNot much
The location was nice even though the view was the skytrain station 🤪. The showers were nice and the toilet having another room was nice too.
Stayed in March 2024
Reviewed: 22 April 2024
Sekani
CanadaIt was pricy, it was cold due to big windows, which is common and one way to mitogate this is to turn heat up, it takes about 30-45 mins to heat up, but like I said big windows big cold every hotel with a good view has this issue. I usually ask for a space heater and point toward window then unpack and eat them it’s all good
Locations, view, staff.
Stayed in April 2024
Reviewed: 11 April 2024
Carmen
CanadaNot good access to parks/trails
Cool design, close to where I was working.
Stayed in April 2024
Reviewed: 21 February 2024
Julie
CanadaSome of the surrounding area very dirty
Beautiful modern and central location
Stayed in February 2024
Reviewed: 15 January 2024
Beattie
CanadaNo bathtub in our room
Restaurant pool hottub and gym, big windows in our room
Stayed in December 2023
Reviewed: 28 November 2023
Steve
United StatesThe parking in their lot is confusing. Walking around the neighborhood is not comfortable . I was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety. Especially after dark.
The rooms and the view were exceptional. They have a real nice restaurant/bar in the lobby.
Stayed in October 2023
Reviewed: 10 November 2023
Simerjit
United KingdomThe swimming pool facilities were out of use and this was extremely dissapointing becuase I booked the hotel thinking there would be pool facilities.
Very helpful staff.
Stayed in November 2023
Reviewed: 24 October 2023
Kaley
CanadaThe breakfast is extremely pricey and was not very good
I was able to get into my room early which was extremely helpful.
Stayed in October 2023
Reviewed: 10 October 2023
Pawl
CanadaThe Heat isn't amazing. and theres no floor heating.
Hot water, and the counter tops. and that the toilet was separate.
Stayed in October 2023
Reviewed: 18 September 2023
Andrew
United KingdomThere was a issue ,although it is legal to smoke cannabis in Vancouver.I did not appreciate that a smell from another room of cannabis was able to come in the room I was staying in.
It was ok I assume it was a franchisees the same as the bar/restaurant onsite as well.THe was limited choice.
Stayed in September 2023
Reviewed: 14 September 2023
Susan
United StatesOnly the breakfast buffet was available in the restaurant. A small eater would also have to pay $25. Scrambled eggs were the only egg choices. We left something in the room safe without realizing it. We were at the hotel till 5pm at an event but didn't get a call because their lost and found list wasn't updated until the next day, so we had to pay a round trip taxi fee from Pitt Meadows, a 2 hr trip, to pick it up.
Everything but the price of the breakfast buffet. Although it was quite nice, there were no other options. The small smoothies were nice.
Stayed in September 2023
Reviewed: 12 September 2023
Bipendra
New ZealandVery clean and morden. Housekeeping was excellent.
Stayed in August 2023
Reviewed: 8 July 2023
Paredes
CanadaThe location
We enjoyed the room space, the space was clean and organized and the bed was really comfortable.
Stayed in June 2023
Reviewed: 30 June 2023
Gurleen
CanadaNot too spacious.
View from a window.
Stayed in June 2023
Reviewed: 25 June 2023
Lilia
United StatesNone
Very convenient. Right next to the train station
Stayed in May 2023
Reviewed: 15 May 2023
Theresa
CanadaThe view was incredible, the layout of the room works really well and made it really comfortable. The in-room dining from Dominion was a tasty treat.
Stayed in May 2023
Reviewed: 24 March 2023
Auric
United StatesI didn't like that the garage is not connected to the main elevator when you go down. You have to take another elevator into the garage.
I wish that I was not charged for parking. I was never informed that I would be charged for parking... :(
Stayed in March 2023
Reviewed: 13 March 2023
Iris
CanadaI did not feel safe in the area of the hotel. I would have liked a lower price on the room. Too much for the area.
The room was clean and quiet. The bed and pillows were comfortable. I felt safe in my room.
Stayed in March 2023
Reviewed: 25 February 2023
Janis
Canadait was in a shady area. parking was limited to p3
it was all so new and modern. the dominion restaurant was great after a long day. the pool was not in service but it was Feb so it didn’t affect our stay. the room was fantastic and check in was easy. parking underground was quite full in the stalls provided. I needed to park in the staff stalls but if a staff member wasn’t in the parkade to help me it would’ve been annoying as all stalls provided to hotel were full. that was the only hiccup. otherwise a great stay and I’d book again.
Stayed in February 2023
Reviewed: 9 February 2023
Candice
Canadabeautiful property. VERY clean! great amenities. comfortable beds.
Stayed in February 2023
Reviewed: 5 February 2023
Komalpreet
Canadaclean
Stayed in December 2022
Reviewed: 3 February 2023
Prince
United Statesjuices
good
Stayed in January 2023
Reviewed: 22 January 2023
Katrina
CanadaThe sheets were rough. Me and my partner had "fabric burn" from the sheets.
It was nice and the view is superb from our room.
Stayed in December 2022
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