111 rue Bellehumeur, J8T 6K5 Gatineau, Canada
Based on 305 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
7.5
Staff
8.3
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 18 October 2023
Yulia
CanadaThere was no elevator so we had to carry the stroller with the baby and all of our things by stairs
Great hotel close to everything and a short drive to the parliament hill
Stayed in August 2023
Reviewed: 16 October 2023
Husna
CanadaThe renovations. The breakfast was awful- not enough variety and was practically nothing. It’s not worth $200/ night. For the kind of stay we had I would say $120 is reasonable. They should be accommodating to guests whilst they’re under renovation and offer discounted stays
The cleanliness and the beds weren’t bad but could be more comfy. The staff were kind
Stayed in October 2023
Reviewed: 3 October 2023
Emelda
South AfricaNothing
They accommodated my big truck in the parking lot
Stayed in October 2023
Reviewed: 20 September 2023
Damiba
United StatesGood personnelle
Good service
Stayed in August 2023
Reviewed: 14 September 2023
Marie
CanadaNo elevator though I understand you’re under renovation. Thank God my luggage wasn’t heavy.
Staff are friendly and helpful. Place is convenient to places I went . Thank you.
Stayed in September 2023
Reviewed: 12 September 2023
Narjis
CanadaThe AC in the room was very loud
Location and friendly staff
Stayed in September 2023
Reviewed: 4 September 2023
Dawn
CanadaI was at the FMG festival. I left my phone to charge in my room. Upon my return at 12 midnight, I noted that I had received 2 calls from the hotel at 9 p.m. The voicemail that was left on my phone said I have a reservation and that my reservation will be canceled if I don't call back in 30 mins. Keep in mind that I had checked in at 6 p.m. I do not appreciate this type of call. The staff needs to be trained properly. The check in staff clearly didn't complete the procedure. This is troubling. I was concerned that someone was given a key to our room because I didn't call back. I was not impressed.
Stayed in September 2023
Reviewed: 28 August 2023
Em
CanadaHad to wait a very long time to check out as the ONE staff member was trying to deal with a difficult situation that they weren't able to deal with without management support - which never came -- checkout took over 45 minutes (I had to get my deposit back). Continental Breakfast was terrible.
Bed and pillows were comfy, room was spacious
Stayed in August 2023
Reviewed: 28 August 2023
Kuini
CanadaThe room smelled humid and smoky. It may be due to residual smoke smells that penetrated into the wallpaper from years ago when smoking inside the rooms was allowed.
The grab and go breakfast was decent.
Stayed in August 2023
Reviewed: 23 August 2023
Erika
CanadaAsked for an early reservation 2pm showed up and was told to come back at 4pm as room was not ready.
Beds very comfortable and even under renovation very clean!
Stayed in August 2023
Reviewed: 21 August 2023
Sumesh
CanadaNA
Excellent service
Stayed in August 2023
Reviewed: 14 August 2023
Joseph
CanadaSome odd meat paste or something with the included breakfast
Pool was nice temperature, comfortable big beds.
Stayed in August 2023
Reviewed: 11 August 2023
Derya
TurkeyI started to hear everyone passing by the corridor starting at 6 am. Even they wispered. I heard the ones stepping on our top floor. So, more sound isolatio is needed in there. Bed wasn't really comfortable. And the room needs a wider black-out curtain to prevent sunlight from the very early morning.
New furniture, clean hotel with a fair breakfast
Stayed in August 2023
Reviewed: 8 August 2023
Wasiq
Canadai didnt like it, it was dirty. i want refund
i didnt like it, it was dirty. i want refund
Stayed in August 2023
Reviewed: 1 August 2023
Michel
CanadaBedroom doors (4) two on each sides & two facing, heard them most of the night slamming till passed 2am. Will not return. Should at least put a weather stripe to silent them a bit.
Close to everything, food, shopping, cinema & entertainment.
Stayed in August 2023
Reviewed: 24 July 2023
Zhi
CanadaThe room was clean and comfy.
Stayed in July 2023
Reviewed: 18 July 2023
Rick
CanadaNo elevator. Not that we needed one, but for others it might be necessary
Very well situated. Close to all amenities.
Stayed in July 2023
Reviewed: 14 July 2023
Aregama
United StatesNothing!!!
Everything!!!
Stayed in July 2023
Reviewed: 3 July 2023
Kerry
CanadaBeds are uncomfortable and rooms are small.
Stayed in July 2023
Reviewed: 28 June 2023
Ronald
CanadaHotel Under Construction, Breakfast was same every day box style, Coffee milk/creamer not available most days.
Location was good
Stayed in June 2023
Reviewed: 10 June 2023
Farhin
IndiaThe Breakfast was not up to the mark. I expected a good breakfast buffet. But there was very limited food which was not halal. The Tv did not have enough channels. I did not feel it was value flr money.
Room was comfortable.
Stayed in June 2023
Reviewed: 9 June 2023
Canute
Canadarenovations
room was good size. Floors was clean...love the wood instead of carpet. Bathroom was great.
Stayed in June 2023
Reviewed: 18 May 2023
Alipour
CanadaBreakfast area was dirty, unorganized and badly maintained
Staff good
Stayed in May 2023
Reviewed: 18 May 2023
Bobbi-jo
Canadathe property was under renovation (fire recently) but there was no extra noise from workers. best shower I’ve had in a hotel and very comfortable bed. Martin was exceptionally helpful, allowing us to check in early and easily spoke both English and French.
Stayed in May 2023
Reviewed: 14 May 2023
Dayna
CanadaI know its early, but it was 27 degrees and so I wish the pool had been open.
The room was newly renovated and very clean. The bed was exceptionally comfortable and the sheets were SO SOFT!
Stayed in May 2023
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