201 Pinewood Park Drive, P1B 8Z4 North Bay, Canada
#20 of 22 hotels in North Bay
Guests' ChoiceBased on 307 hotel reviews
6.5Cleanliness
7.1
Comfort
7.3
Location
7.7
Facilities
6.5
Staff
8.0
Value for money
7.2
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 December 2023
Bruce
CanadaEverything was fine
Didnt have breakfast and the location wasn't bad
Stayed in November 2023
Reviewed: 30 November 2023
Guilles
CanadaIt’s dated
Stayed in November 2023
Reviewed: 25 November 2023
Carmen
CanadaMattress is on a wood platform. Too hard to sleep on.
Stayed in November 2023
Reviewed: 21 October 2023
Pat
CanadaVery outdated which is easy to deal with but the lack of cleanliness was a problem. Mold in the bathroom and cobwebs around the ceiling corners showed lack of attention of the cleaning staff.
Stayed in September 2023
Reviewed: 11 October 2023
Daniel
CanadaHot tub was shut down. Would've been nice to relax. Pool wasn't always ready to use.
Location was close to where I needed to go. Easy to get to.
Stayed in September 2023
Reviewed: 26 September 2023
Samantha
CanadaWe were not advised that the hot tub was not working; and the Outdoor pool was advertised as heated but it was fairly cool. So We played pool In the bar instead of using the pool.
My little 4.5yr old loved the fish tanks and the train display in the lobby. We enjoyed our room, and the pool table in the bar.
Stayed in August 2023
Reviewed: 18 September 2023
Trevor
CanadaHad to go across the road to get breakfast
Restaurant want open until 7:00. We checked out at 6:30
Stayed in September 2023
Reviewed: 16 September 2023
Teresa
CanadaBeds in desperate need of upgrade.
Location
Stayed in September 2023
Reviewed: 3 September 2023
Destiny
CanadaNone of the additional “luxuries” were available..hot tub out of service, pool not heated, mislead by some staff of discounts for golf, etc.
Lots of things to see, and do, good location.
Stayed in September 2023
Reviewed: 1 September 2023
Theresa
CanadaKinda run down
Friendly staff
Stayed in August 2023
Reviewed: 25 August 2023
Gerry
CanadaThe hotel was a little out dated. A lot of damage on the property that wasn’t fixed. And regardless of saving water. You should have staff that comes to your room on a daily basis to make the bed , and take garbage and dirty towels out of room. Sheets don’t need to be changed to make a bed. And room service for food should be available for customers from the restaurant in your hotel. And you should also upgrade your cable.
The price was good. The people who worked there were very nice.
Stayed in August 2023
Reviewed: 24 August 2023
Robert
CanadaBathroom is a bit small
Location is perfect close to casino
Stayed in August 2023
Reviewed: 13 August 2023
Lindley
CanadaOld hard bed which was uncomfortable. TV was blurry
Location and size of king room
Stayed in August 2023
Reviewed: 13 August 2023
Thomas
CanadaFriendly staff, great location, super affordable.
Stayed in August 2023
Reviewed: 8 August 2023
Teresa
CanadaThat you advertise swimming pool and hot tub but its never open. Mattresses also need updating.
Location
Stayed in August 2023
Reviewed: 7 August 2023
Bruna
CanadaRoom wasn’t vacuumed Curtains broken and didn’t close completely
Location
Stayed in August 2023
Reviewed: 12 July 2023
Brittany
CanadaNo bedding for the pullout couch. The pool and hottub are under construction. The maintenance needs more care in finishing work. Plugs were not easy to access in the room.
It was nice for the price
Stayed in July 2023
Reviewed: 3 July 2023
Ken
CanadaFirst room was missing a curtain. Had to switch to another room. Advertised pool was closed due to health reasons. Breakfast had no eggs or cereal. Not enough soap or shampoo- conditioner for 3 adults.
Stayed in July 2023
Reviewed: 1 July 2023
Gorr
CanadaDoor on room 300 doesn t close right. U have to really push hard
Price
Stayed in June 2023
Reviewed: 18 June 2023
Kary-ann
Canadahot tub closed
Stayed in June 2023
Reviewed: 13 June 2023
Nick
CanadaPrice
Stayed in June 2023
Reviewed: 23 May 2023
Samuel
CanadaThere was part of an old chocolate bar left in our room. There was a single piece of cat poop in our room. The staff cleaned the room but missed those things. We requested two glasses and that the room be cleaned. The glasses were delivered instantly but the cleaning didn't happen until our second request was made. Quickly taken care of but not instantly.
Friendly staff, comfortable bed, scenery was mostly natural.
Stayed in May 2023
Reviewed: 23 May 2023
Trevor
CanadaNo restaurant, rooms and facilities are straying to get run down
Location
Stayed in May 2023
Reviewed: 27 March 2023
Mark
CanadaNot overly clean. Wifi cut out five to six times during each movie, it took up to a half hour to get hot water and then it was just hot enough(didn't add any cold).
The fireplace was beautiful. Cleaning ladies were very friendly/helpful.
Stayed in March 2023
Passau, Germany
Koblenz, Germany
Sackville, Canada
Järvakandi, Estonia
Nürnberg, Germany
Phnom Penh, Cambodia
Tropea, Italy
Madurai, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content