1180 West Hastings Street, V6G 4R5 Vancouver, Canada
#21 of 72 hotels in Vancouver
Guests' ChoiceBased on 1873 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 December 2023
Caseyamber
CanadaI wish the pool was open later but that's about it
Always my favorite place to stay
Stayed in November 2023
Reviewed: 10 December 2023
Lisa
CanadaClose to the elevator, which is noisy.
Location is terrific.
Stayed in November 2023
Reviewed: 10 December 2023
Kevin
United StatesFacilities are new and clean. Room is quiet and the mattress is very comfortable. Location is also very good.
Stayed in November 2023
Reviewed: 8 December 2023
Siobhan
United KingdomNothing - all good
Big room, came with an upgraded view which was lovely! It was clean and warm
Stayed in December 2023
Reviewed: 5 December 2023
Sixstars
CanadaNicely appointed room with a great view of the North Shore mountains.
Stayed in December 2023
Reviewed: 3 December 2023
Hendrik
CanadaThe stay was more than enough and vs past experiences, The view was impressive Thanks again
Stayed in November 2023
Reviewed: 1 December 2023
Devina
Canada5 star service! Incredible stay at Coast Coal Harbour. Staff is amazing and on top of everything, very friendly and attentive. Comfortable beds and very clean rooms. This will be our go to spot to stay in Downtown Vancouver! Great value.
Stayed in November 2023
Reviewed: 28 November 2023
Sheryl
CanadaI really don't have any criticism per say - I wish the price was a little lower but it was a holiday weekend. It would be nice if you are staying for a few days to get better rates.
The hotel was very accommodating - we arrived a little early and we were able to get into our room. We stayed on the pet floor even though we didn't have one with us - very quiet. We had a corner room that gave us a view of not only the coast but the city as well.
Stayed in September 2023
Reviewed: 28 November 2023
Liz
AustraliaLocation
Stayed in November 2023
Reviewed: 27 November 2023
Eiko
United StatesNone
Centrally located yet very quiet hotel. Excellent concierge and front desk staff. Convenient location to Cruise ship departure port.
Stayed in September 2023
Reviewed: 26 November 2023
Kayla
United StatesValet service is mandatory to park
Clean, excellent maid service with great attention to detail and went above and beyond. Pet friendly and comfortable beds and bathroom
Stayed in November 2023
Reviewed: 24 November 2023
Anne
CanadaWas not impressed that room service food was delivered in a paper bag and take out plastic containers and utensils. For a hotel of this stature, I expected at the very least real plates and utensils. It was very disappointing.
The location was perfect for accessing downtown venues. Very helpful and friendly staff. Room was large and bed and pillows excellent
Stayed in November 2023
Reviewed: 23 November 2023
Leonie
AustraliaThe hotel was close to shops and the water, we were going on a cruise and the terminal was very close, lovely hotels on the waterfront to eat.
Stayed in September 2023
Reviewed: 13 November 2023
Jennifer
CanadaNot a thing!
Everything about this hotel was fantastic. It was so quiet inside and there was no traffic noise from outside either. All the staff were really polite and helpful. The room was extremely clean and well stocked with toiletries. The velcro closing on the curtains is genius as barely any light gets in. The location was perfect for us to visit Coal Harbour, yet only a 10 minute walk to the Skytrain or Robson Street for shopping. There are plenty of coffee shops and restaurants within a short walk.
Stayed in November 2023
Reviewed: 12 November 2023
Paul
United StatesStaff was excellent. Attentive, polite, friendly. Location was ideal in beautiful Coal Harbour
Stayed in November 2023
Reviewed: 2 November 2023
Judith
AustraliaNothing a great hotel
Large room was upgraded on arrival. Excellent staff
Stayed in October 2023
Reviewed: 1 November 2023
Chantal
PhilippinesLocation is great! Property is clean and safe.
Stayed in October 2023
Reviewed: 29 October 2023
Mauro
United KingdomBecause the rooms have solid flooring (no carpets) we could hear people walking in the room above us (and that woke me up, so sounds transfer was noticeable). This probably counts as a "niggle", but something to keep in mind if you're a very light sleeper. The hotels was "business like", so it did not have any particular atmosphere, but then again no more than a minor point.
Nice hotel, room was spacious and clean, location was also good albeit based on a previous trip we now understand that location wise we prefer to be near Gastown/Yaletown. However, we had a hire car and street parking overnight was free, so definitely a plus.
Stayed in October 2023
Reviewed: 26 October 2023
Theresa
CanadaLocation, price and comfort
Stayed in October 2023
Reviewed: 26 October 2023
Steve
United StatesThe restaurant is perfectly fine. Not over the top. Excellent but worth lunch.
It’s very convenient to the convention center.
Stayed in October 2023
Reviewed: 24 October 2023
Zukari
United States1st hotel that has had a tub deep enough and long enough for my height to recline comfortably. Had a corner room with an awesome view of the city and riverfront. Great walking location to the riverfront and sites.
Stayed in October 2023
Reviewed: 23 October 2023
Jeremy
CanadaLike everything else, a better price would be nice.
Very friendly, helpful staff. Clean, comfortable rooms. Nice amenities. Great location.
Stayed in October 2023
Reviewed: 22 October 2023
Alison
CanadaPrice .....just a lot of money
Clean, friendly staff, good location, lovely rooms
Stayed in October 2023
Reviewed: 22 October 2023
William
PhilippinesNothing.
Fast check in and check out. Nice room. Great location.
Stayed in October 2023
Reviewed: 19 October 2023
Saumya
United StatesThere was no complimentary drinking water provided.
Washroom, beds, room, facilities were quite good.
Stayed in October 2023
Lyon, France
Portimão, Portugal
Perivolos, Greece
Königssee, Germany
Paranaguá, Brazil
Fortuna, Costa Rica
Osan, South Korea
Echuca, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content