I can’t think of anything.

The staff were friendly and very helpful. We had a great view of the gardens, sea to the land on the other side ,ships and seaplanes.

Stayed in April 2024

location was wonderful, walking distance to harbour and trail, room was comfortable and bed was very good

Stayed in April 2024

It wasn't super loud, but I could hear the elevator moving up and down from the room. One staff member made a weird remark to my friend that was a little off-putting.

Location was very walkable to the waterfront and a bunch of restaurants and shops. Room had a great view and was clean. The bidet in the bathroom was nice too.

Stayed in May 2024

Room was pretty noisy. The fridge and air-conditioning was really loud we were pretty tired so slept okay but think if you're a light sleeper it may be impacting

Staff were great, really helped us out with an early check in after a long flight. Very nice little restaurant/bar on premises. Concierge and reception staff were excellent

Stayed in May 2024

Room was spacious and had a lovely view. It was convenient to the water front and Stanley Park. Staff was very helpful.

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

We stayed 3 nights pre-cruise & really enjoyed the hotel & the great location. It's close to the Harbour so you can walk to the port. From the airport, it's an easy skytrain ride to the waterfront & then a short walk to the hotel. Everything is so walkable in the area. The staff were friendly & professional. The rooms were nice & very comfortable. The onsite restaurant was affordable & very pleasant. We will definitely return the next time we're in Vancouver

Stayed in May 2024

Great bed!

Stayed in March 2024

Price

Location and cleanliness

Stayed in April 2024

Friendly staff. Very helpful.

Great location. Very clean room.

Stayed in May 2024

The breakfast service and Bar where poor.

Good Location. Easy to Find and access.

Stayed in April 2024

Great location! Amazing staff and super clean and room ready for checkin at 9:30 am Wow … very impressive !!!!

Stayed in April 2024

Nothing

We made plans to drop our luggage early morning ahead of arrival…when we arrived about 9:30A the front desk agent asked if we would like to check in if our room was ready? Of course we said yes! She checked us in without any additional charge! Disbelief! Absolutely amazing customer service! Above and beyond!

Stayed in April 2024

No negative. Only wish we stayed there the first night in Vancouver too!

One of the nicest affordable city hotels I have ever stayed in in any city, period. By far the cleanest hotel room I have ever seen. Beds comfortable, staff welcoming, great finishing touches.

Stayed in February 2024

One of the best hotels l have stayed in, staff were great nothing was too much trouble, excellent, would recommend this hotel to everyone.

Stayed in April 2024

Comfortable Staff very accommodating

Good position for the port

Stayed in April 2024

Not applicable

The location was perfect.

Stayed in April 2024

Close to waterfront and Stanley Park

Stayed in April 2024

No negatives about the hotel. Just a bite re the Stanley Park bike ride. We went on an April afternoon and it was chaos. Especially people being very aggressive on electric scooters - overtaking when no space to do so, I would walk if you gave the time and physical ability to do so.

This met our expectations perfectly and was a good location for the few things we wanted to do in Vancouver.

Stayed in April 2024

Pay parking car.

Location, facility.

Stayed in April 2024

The pool area needed some updating .

Love the location, the view from our room, super comfy bed!

Stayed in April 2024

Property is a bit dated and in need of some renovation. The room looked nothing like the photos.

Staff were all great, every interaction was a positive one. They were accommodating to our every need and went out of their way to ensure we had an excellent stay. Location was perfect for us, right near the water in coal harbor and walking distance to so many great bars and restaurants.

Stayed in April 2024

Kids running all over the place. 1 Elevator was broken for the duration.

Great room with a view

Stayed in April 2024

Neighbourhood might feel a little sterile at times given the transition from office to residential, but it is close to places like Robson Street which are very active.

Location was central to most of the key city attractions, felt safe and had a supermarket and drug store across the road so very convenient. It might feel a bit quiet outside the hotel but it is very close to the water and to Robson Street which has a bit of energy. The rooms are big enough and clean, staff were attentive, housekeeping was excellent and the amenities ticked most of the boxes. If you don’t care for the frills, but just a clean, safe place to stay, this is a good value hotel in a convenient location. Will stay again when we are next there.

Stayed in April 2024