146 Kingston Street, V8V1V4 Victoria, Canada
#17 of 44 hotels in Victoria
Guests' ChoiceBased on 591 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
7.6
Free WiFi
9.0
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End of dialog contentReviewed: 9 May 2024
Thuy
United StatesFor over $500 CAD/day, no bottle water was available in the room. Checking in was not done efficiently even though we were the only ones there at the time
Nice and right on the harbor, nice view. Decent restaurant with again nice view
Stayed in May 2024
Reviewed: 21 March 2024
Randie
Canadacould have a variety of pillow sizes …..ie some flatter pillows
Location….Location
Stayed in March 2024
Reviewed: 16 March 2024
Wouter
NetherlandsGreat Location, breakfast ok, big room, nice sphere
Stayed in February 2024
Reviewed: 9 January 2024
Evelyn
CanadaThe pool was too cool. We specifically picked this hotel because of travelling with grandchildren who love to swim. Within minutes their lips would be blue and they were shivering. As a result we had to keep our swims short. As well in the change room the shower water was only freezing cold. Hot tub jets weren't working. We were travelling with our dog. The housekeeper would make noise in the hall, and our dog would bark once. Then I would get a text that my dog was barking. It was always just one bark due to staff making noise and we were in the room. Was it really necessary to complain to us? In one case the housekeeper knocked, we spoke with her and informed her that we would be out of the room with the dog after 1pm and then the room could be cleaned. She reported that she wasn't able to clean the room. Not correct.
Check in and Check out Breakfast great location quite apples at front desk
Stayed in January 2024
Reviewed: 30 December 2023
Kun
CanadaThe pillows were too thick and too big for me. I prefer smaller pillows.
nice
Stayed in December 2023
Reviewed: 30 December 2023
Robert
CanadaI missed the $20 parking rate
The Tesla EV charger was a nice surprise as was the TOTO (Japanese) toilet
Stayed in December 2023
Reviewed: 27 November 2023
Deniece
CanadaThe vending machines just eat your money and give you nothing. I was just trying to get bottled water. I would have liked more coffee also. The little machine in the room gave us a mouth full.
Quick service and clean room.They qere ready to answer any and all questions that we had. They also know about local activities.
Stayed in November 2023
Reviewed: 20 November 2023
Diana
CanadaNo heat in the room and it was chilly.
Stayed in November 2023
Reviewed: 16 November 2023
Sheena
United KingdomThe staff were very helpful. The food in the restaurant was excellent. The views were wonderful and the location was great.
Stayed in October 2023
Reviewed: 14 November 2023
Aida
CanadaFor the price you’re paying to stay in the hotel I think the rooms could use a bit of updating. They are really nice, but just outdated and need to be freshened up. However, having said this, I think I saw a sign that mentioned rooms will be renovated. But this will bring the price up of the hotel even more.
Loved the indoor/outdoor pool! It was very well maintained, clean, and large. Absolutely loved it!
Stayed in November 2023
Reviewed: 10 November 2023
Holliday
CanadaN/A
The pool is great and the walk along the harbour is beautiful.
Stayed in November 2023
Reviewed: 3 November 2023
Janet
United StatesSuper expensive parking.
Walkable to much of what we wanted to do. A few GREAT nearby restaurants, very close. The downtown shuttle service was excellent & helpful.
Stayed in September 2023
Reviewed: 24 October 2023
Troy
CanadaNo room service
Location and view
Stayed in October 2023
Reviewed: 23 October 2023
Huichen
United StatesThe facility is quite dated. The walls of the shower room have stains on it. It is 30 minutes from town on foot, and the shuttle bus is free, but we need to prepare our car seat. Therefore, we didn't use the service.
APA hotel is one of my favorite hotel in Japan. I have been staying at many of them. The swimming pool and sauna were good. The toddler bed was really helpful. Coffee and Tea in the room is very refreshing and we loved the fruits infused water in the lobby.
Stayed in October 2023
Reviewed: 21 October 2023
Joanne
United KingdomGreat location
Stayed in October 2023
Reviewed: 8 October 2023
Douglas
Canadaworn out interior and some bedroom furniture
location and attention to detail on guest needs and cleanliness
Stayed in September 2023
Reviewed: 5 October 2023
Jamie
CanadaFacilities and location
Stayed in October 2023
Reviewed: 1 October 2023
Janet
United StatesParking is too expensive on site and limited off site.
Lovely view, right on the walking path along the waterfront, easy walk to everything downtown, comfortable beds, hot tub & pool a great amenity.
Stayed in September 2023
Reviewed: 1 October 2023
Chris
CanadaNothing
Great choice for a hotel in Victoria. Beautiful and entertaining view over the harbour, watching the boats and sea planes. Nice warm indoor/outdoor pool, gym and sauna. Easy walk on the harbour side path either to downtown or the south coast. Comfortable beds.
Stayed in September 2023
Reviewed: 1 October 2023
Sandra
CanadaExcellent restaurant, quiet, beautiful views of harbour, very polite staff
Stayed in September 2023
Reviewed: 29 September 2023
Irish
IrelandWalk back from the downtown area which was a beautiful marina walk 10-15min.. Just got unlucky with rain once or twice.
Fantastic staff, very large and comfortable rooms. Complimentary lift into the downtown area if required. Nice restaurant and whale watching tours attached to the hotel.
Stayed in September 2023
Reviewed: 28 September 2023
Carrie
CanadaGreat restaurant including staff. Crab Benny a must-have. Loved to location with easy stroll to Fisherman’s wharf. Patio has amazing view into harbour (watching the sea planes come in).
Stayed in September 2023
Reviewed: 25 September 2023
Debbie
United KingdomWe felt like the toilet in the bathroom was not necessary (heated seat and cleaning spray facilities) and money could have been better used re-tiling the floor which had cracked tiles on it.
The location of the hotel by the water front was beautiful - just what we were looking for.
Stayed in September 2023
Reviewed: 25 September 2023
Khalid
CanadaNothing in particular
Location Cleanliness Facilities Staff
Stayed in July 2023
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