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Reviews of Colonial Resort-1000Islands 3 stars

780 King Street West, K7G 2H5 Gananoque, Canada

#18 of 18 hotels in Gananoque

Guests' Choice

Review score

Based on 358 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    7.9

  • Facilities

    6.3

  • Staff

    7.0

  • Value for money

    6.6

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night

    a better variety for breakfast

    room was serviceable, breakfast was a little disappointing

    Stayed in May 2024

  • Reviewed: 7 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    A bit run down. Could improve on cleaning

    Friendly staff, good price

    Stayed in October 2023

  • Reviewed: 4 October 2023

    5.0
    It was good for a one night stay and you get what you pay for but it was fine.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Pillows could have been 2 each fridge was very noisy also .

    The location

    Stayed in September 2023

  • Reviewed: 26 September 2023

    6.0
    Reasonable for the price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Getting old and no extra blankets or pillows

    Nice grounds

    Stayed in September 2023

  • Reviewed: 14 September 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty. Pillows and beds had hair all over them. The bathroom towels had what looked like poop.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Spacious clean rooms and good simple breakfast. The resort has a vintage feel to it, which some might not like so much, but we loved it. It was perfect for our family and our needs. I would stay here again.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Cute place

    Stayed in August 2023

  • Reviewed: 23 August 2023

    6.0
    Orientation of the beds were weird / breakfast could be improved
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Rooms were not comfortable/ staff was not friendly/ breakfast was not good

    Location and relaxing environment

    Stayed in August 2023

  • Reviewed: 20 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nobody cleans your room when you stay 3 nights like we did. So, no fresh towels. Breakfast limited. Maintenance of buildings is poor. Mowing of the grass is good but no cleaning like papers, cigarettes, pieces of paper glasses. The hair dryer doesn't hold. The sink was claughed. Curtains not in good shape. Room not very clean. So, it's not a good value for the price we paid.

    The location with the pool.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    6.0
    Grounds are well maintained; units are spotless. But I
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower had only a hand held shower head, no wall mounted one. The hand held had low water pressure and did a poor job of mixing hot and cold to a comfortable temperature. I washed my hair in the sink and rinsed it by pouring water from a cup! Also the A/C cycled on and off often and noisily. I was happy to move to the next destination in our 11 day journey.

    Breakfast was Just okay. Coffee was very weak

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Nice Location, Nice Place to Stay. A tad on the pricey side.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Restaurant was closed. Continental breakfast was sparse so ended up going elsewhere for a decent-sized meal.

    Room was good. Pool and hot tub were great! It's too bad some of the facilities were closed. Place has a very nice decor!

    Stayed in July 2023

  • Reviewed: 3 August 2023

    5.0
    It was OK, that's about it.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    For the price, it's very expensive and not well kept. Very old property

    No breakfast, the restaurant smelled musty

    Stayed in July 2023

  • Reviewed: 31 July 2023

    7.0
    Would return! VERY good value for the money.
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds
    • Stayed 1 night

    Breakfast did not have very many options. We chose to eat elsewhere.

    Comfortable beds and convenient location. Nice grounds.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    TV never worked, the water pressure in the shower was terrible

    Cute little resort, staff were friendly

    Stayed in July 2023

  • Reviewed: 16 July 2023

    5.0
    Passable
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The recepcionist did not even greet us when we arrived, just asked for our ID and credit card. No smile, nothing. Next morning we went to have breakfast and the two guys working there again did not even reply to our greeting, they just looked at us with no smile, as if they were so pissed off being there. So rude. The only friendly staff was the cleaning lady. Please educate your grumpy staff some basics of hospitality and customer experience. Smiling is free! :)

    The bed was big and comfortable.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Short stay July 2023
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Room seemed very dark with limited plug points to charge equipment and they looked like they were very old and worn out. Noisy air con. The whole motel has an air of being tired and in need of investment.

    Quiet.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    5.0
    The place is nice and quiet. Good value for your money.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I felt very itchy all night and thought maybe there were bed bugs.

    The breakfast was really simple, just fruit, muffins, yogurt, coffee, tea and juice. They accimodate us to leave our things before check in because we had a boat tour. The bsthroom was clean. The staff was helpful.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    The windows and doors were so thin, we heard little noise.

    Beautiful location and amenities. Spacious room.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    Convenient location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night

    Seemingly it has recently been purchased by new owners that are slowly getting organized and hopefully will improve over time.

    Convenient location

    Stayed in June 2023

  • Reviewed: 4 July 2023

    6.0
    Shortfalls
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hair dryer provided didn't work. Shower temperature regulation was challenging. Bed pillows skimpy and linens were rough.

    Nice to sit out in front of the room. Property was large and green.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    5.0
    Not Amazing.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Needed more amenities in room. Some lights were broken and needed fixing. Could have been cleaner.

    Close to everything. Booking was easy.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    7.0
    The price for this hotel is very cheap. 96 $ per night.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smell in the main office and buffet, like very old building. And in some rooms also a bit smelling. The coffee machine is in the washroom, too cheap. I have no idea why it is not in the room. The fridge is really small.

    Beautiful territory, big and green, convenient location, near the highway, but at the same time quiet and near the forest. Included light breakfast.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    5.0
    Close to town, average comfort, poorly cleaned, but it was affordable for a nights stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The bed had stains on it, it looks really disgusting so we slept on top of the sheets, the steam room, spa, and sauna were not working/open, and outdoor pool was also closed, but that could be due to season. If everything was working and cleaned better I think the place would be wonderful for its price

    I loved to location of the place, it was super close to town so on a nice day you could walk. I think if everything was working and lean it would of been perfect

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    poor breakfast

    great location, nice park-like setting

    Stayed in May 2023

Showing 1 – 25

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