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Reviews of Comfort Inn & Suites 3 stars

20 Samnah Crescent, N5C 3J7 Ingersoll, Canada

#2 of 2 hotels in Ingersoll

Guests' Choice

Review score

Based on 177 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    It was short and served its purpose
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People living there

    Close to way

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was good

    Stayed in April 2024

  • Reviewed: 17 December 2023

    8.0
    Best staff ever and amazing breakfast
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No pool or hot tub

    Staff are amazing

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    A nice place to stay while in Ontario for a wedding.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Clean l close to he highway. Great breakfast buffet.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    7.0
    Fabulous updates....running kids in the halls
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My sister and I come home every November to go visit our dad for his birthday...this has Ben the second year in a row we've dealt with a team of some sort running up and down the hall later in the night. Last year was jumping on the bed and screaming. Also the bathroom door needs to be lifted and pulled to the left to get it to close.

    The upgrades to the hotel are fantastic. This place has need upgrades for years. It is so nice to see.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noise from doors slamming from the stairwell exit VERY loud. Maybe put a shock on the door so it doesn't slam so hard. Driveway entrance to hotel was confusing. No clear road to get to front door entrance.

    Renovation upgrades were very nicely done. Room was very well equipped with amenities. Water pressure was excellent. Bed was very comfortable. Pillows were good and plentiful. Full length mirror was very handy. Parking was good. Overall impressed.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Under construction

    Good location and great breakfast

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    As above
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outside renovations

    Clean, comfortable and a good price. Quiet

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room for the first night had a non-functioning air conditioner. The poor staffer at the front desk had no recourse: the hotel has no maintenance staff and she was given no information of how to get things fixed. And the hotel was fully booked, so she couldn’t switch our room.

    While still under renovation, you can tell it will be very nice when completed.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely horrible signage to find entrance...one tiny blue sign with a 'c' on it and 'enter'. Was not alluminated . Entrance is next to impossible to find especially in the dark when we were checking in. Not enough designated handicap parking. Two spots out back have no ramped access to the brick walkway which is in need of repair badly. The rear entrance key card near these spots is not working, the exterior light not working making an unsafe area. This and other keycard entrances were being kept open with small rocks. Totally unsafe. Management told me they were aware of all these issues but did not seem to care. Was told smokers, dog owners were using rocks, even where keycard reader worked. FIX THE KEYCARDS, LIGHTING, ETC AND KEEP THOSE DOORS SECURE. No signage on 2nd floor as to Room number location. No ice maker installed yet. Noticed several room windows cracked including mine.

    Friendly staff, closest hotel to venue, good selection of self serve breakfast items

    Stayed in August 2023

  • Reviewed: 22 July 2023

    7.0
    Adequate safe clean
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A few things In remodeled room not done. Needs closet bar, bathroom fan doesn’t work, no doorstop on bathroom door. I had to crawl under desk to plug in phone.

    Clean and comfy

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    It was a good price for the room. Good value but kind of meh.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Basic cable only. Under construction. Halls and elevator dirty.

    Remodelled rooms were fresh and tastefully decorated

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were too soft

    The breakfast was fantastic, but we wished there had been a pool at the location.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    We stayed here for 2 days and enjoyed it. Very comfortable, great folks here and around town.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    We had no problem with parking, although it was limited by construction. The fitness center was closed due to construction, but the area was nice and a walk outside would have been fine too. There was nothing to complain about!

    Our room was comfortable, large, and clean. We loved the bathroom, as the shower was the nicest and most modern that we had ever seen in a hotel. The bed was comfy. They were completing some renovations to the main lobby and breakfast room, but we did not notice any noise or dust. Staff and construction crew were all very friendly and helpful .Breakfast was available to take to your room and was a nice selection. The staff recommended a local restaurant where we had an excellent meal. We were there on Canada Day, not realizing that many stores were closed, but the antiques mall we had heard of was open and we spent some time there. The hotel was centrally located and it was easy to get around town. And our window looked down onto a Tim Horton's, so that was convenient for a coffee lover!

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The construction

    Stayed in June 2023

  • Reviewed: 20 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Construction was a minor inconvenience at first, trying to figure out how to get to Check-in office ect..

    Room, location ( quick exit to or from 401) and staff all great!

    Stayed in May 2023

  • Reviewed: 27 April 2023

    7.0
    Staff was great working under difficult conditions.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    construction made getting in and out a bit awkward. tripped on uneven paving stones.

    accessibility. close to the highway.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Good value, comfortable bed.

    Stayed in March 2023

  • Reviewed: 24 December 2022

    7.0
    lobby - it was under construction but was pleasant
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no issue

    Sarah at the front desk.

    Stayed in December 2022

  • Reviewed: 7 November 2022

    7.0
    Great value for money!
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had issues with a group of teenagers continously banging on our doors and waking us up. It eventually was dealt with, but I feel it could have been addressed sooner than it was. We also had a very poor working air conditioner in our room and it was very hot at night.

    The hotel is currently undergoing renovations so it was hard to get a full picture of what it will be like, but we were really pleased with our room. It is very beautifully designed and was very clean. The staff were very welcoming and helpful. The breakfast selection was fantastic as well.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The 7 screaming kidd across from our room we csne off the elevator to hearing them. After speaking with the front desk, they were reprimanded (a 3rd time!)

    Love the renos. I have been stating here over the past 28 yrs and it has been in desperate need of an update.

    Stayed in November 2022

  • Reviewed: 20 October 2022

    8.0
    I’d stay there again anytime. I’m sure the renovations will make it even better
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing. there are ongoing renovations so it’s a work in progress, but that’s not a complaint.

    nice room, comfortable bed, nice shower

    Stayed in October 2022

  • Reviewed: 15 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    New room was nice, considering 2 weeks previous we were in an old room no a/c working

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    good value for your money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was under renovation; quite dusty

    Well located, close to the 401 highway

    Stayed in September 2022

Showing 1 – 25

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