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  5. Reviews of Comfort Inn

Reviews of Comfort Inn 3 stars

480 Silvercreek Parkway, N1H 7R5 Guelph, Canada

#9 of 13 hotels in Guelph

Guests' Choice

Review score

Based on 354 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 8 April 2024

    7.0
    Nice
    • Solo traveller
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Relax

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It is a dog friendly hotel but the neglected to tell us there is a $35. Per night to have our dog with us.

    Location was good for what we required

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The additional $200 deposit on top of room payment was ridiculous. We have never been asked for that before in all of our travels. The breakfast was just alright.

    The hotel was freshly updated and much cleaner than other Comfort Inns we have stayed in.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was comfy, check in was quick and easy. They left us alone which was nice.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Pleasant experience and ideal location.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The location is very good. The staff are friendly.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    7.0
    Noisy. The breakfast was okay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sorry, the info about what we did not like or enjoy is noted in the box above,

    The only complaint was that it was very noisy in the hallway and we could hear the other guests talking and laughing from our room. The noise continued until about 2 a.m. it was a Friday night, so guests were talking about their night out as they made their way to their own room. A lot of banging of doors made it difficult for those guests that wanted an early and peaceful night.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    It was a great experience but overpriced for what we got
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bike in gym was old and seat didn’t move up and down. Food did not include enough fruit. No wooden spoons and no glasses. All paper or plastic.

    Room had access to outdoor patio. Gym had access to outdoor patio. Room was spacious and very clean. Staff very friendly.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Very nice place to stay in a good location and reasonably priced.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Norhing

    Didn't stay for breakfast.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    7.0
    Nice and comfy hotel good for the value
    • Family with young children
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were only giving one key for a room with 4 people and when asked for another key we were told that we could get charged for the keys if lost. It felt a bit too extreme since we never had that issue before and always get 2 keys for the room. Staff were friendly but they seem s bit overworked so they were somewhat serious and distracted at the same time.

    Nice organize and comfortable

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good for a quick stop over stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner in the room is very loud and it would wake us up in the middle of the night when it turned on and off

    Good location, friendly staff

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Convenient place to stay.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Not worth >$250.00/night

    Good breakfast.Reliable.Expensive.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    6.0
    It was a nice experience
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast must have some more variety

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 3 nights

    Breakfast was minimal !

    Stayed in August 2023

  • Reviewed: 15 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Very limited seating , and was always full . eating in the lobby was not enjoyable. Skipped breakfast once due to the number of people. Not being self serve was different

    it was fine.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Was fine, but overpriced.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Hotel's front door is currently broken. Using a sliding door as guest entrance is not a great first impression. Breakfast was sparse and not a self-serve buffet. Having staff serve breakfast to guests is a waste of everyone's time, an an unnecessary service. Is this for cost-cutting measures to control portions? Is this because the hotel does not have enough "breakfast" staff? A breakfast buffet should be self-serve. Finally, the location of this hotel is very far from Beer Store/LCBO, grocery... The neighbourhood is run-down/industrial/commercial. For the price, I would have expected a more convenient location.

    Modern room. Clean. Access to outside through rear sliding room door was convenient.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    Staff was fantastic but room over priced as the room smelt bad. The fan in the bathroom sounded like a jet engine and d
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpet smelled very bad. Room smelled bad. Water didn’t come out of the bathtub tap. Only had the shower.

    Close to where we needed to stay

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 2 nights

    The price given to me was $150.00 when I booked through you and when I got there the price was $249 ish. There was no way to contact you to sort this mess out.

    I did not use the breakfast facilities. The girl that checked us in was awesome!!

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Decent value and location
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    construction going on should have been noted at the time of booking there was a bad smell in the rooms that we couldn’t get rid of

    convenient to our destination location. breakfast was good and the staff were nice

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Clean and Functional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Location. Remodelling was on going with scaffolding outside window, was not advised of ongoing work.

    Cleanliness.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The construction work right outside our sliding door meant we had no privacy unless the curtain was fully closed. The hotel was not full; we could have been put in a room away from the construction.

    Check in was easy, staff were very pleasant. Having coffee readily available in the lobby was nice.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not made aware of construction on site , could not open patio doors on main floor , plastic and scaffolding up around perimeter of building

    Breakfast was okay

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    Convenient location at reasonable price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning vents are very dirty. The air caused me to cough all night the first night. The second night I covered the vent with a towel and the air was much better.

    Very good, staff were helpful, good variety

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    comfortable and good location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    a bit musty smell when we arrived but was able to air it out. don’t like plastic cups - I prefer glass.

    liked the sliding door to outside - clean, comfy bed. good size fridge that actually gets cold. front desk person was amazing - very efficient, positive and kind.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The breakfast is OK, but the scrambled eggs are pretty awful.

    We had a sofa and a chair, so the room was quite comfortable. The shower was good.

    Stayed in June 2023

Showing 1 – 25

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