480 Silvercreek Parkway, N1H 7R5 Guelph, Canada
#9 of 14 hotels in Guelph
Guests' ChoiceBased on 354 hotel reviews
6.9Cleanliness
7.7
Comfort
7.6
Location
7.9
Facilities
7.2
Staff
8.1
Value for money
6.8
Free WiFi
7.6
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End of dialog contentReviewed: 8 April 2024
Yonas
CanadaBreakfast
Relax
Stayed in April 2024
Reviewed: 15 March 2024
Christa
CanadaIt is a dog friendly hotel but the neglected to tell us there is a $35. Per night to have our dog with us.
Location was good for what we required
Stayed in February 2024
Reviewed: 3 February 2024
Jill
CanadaThe additional $200 deposit on top of room payment was ridiculous. We have never been asked for that before in all of our travels. The breakfast was just alright.
The hotel was freshly updated and much cleaner than other Comfort Inns we have stayed in.
Stayed in January 2024
Reviewed: 1 February 2024
Samantha
CanadaThe bed was comfy, check in was quick and easy. They left us alone which was nice.
Stayed in January 2024
Reviewed: 24 January 2024
Saif
CanadaThe location is very good. The staff are friendly.
Stayed in December 2023
Reviewed: 16 November 2023
Helen
CanadaSorry, the info about what we did not like or enjoy is noted in the box above,
The only complaint was that it was very noisy in the hallway and we could hear the other guests talking and laughing from our room. The noise continued until about 2 a.m. it was a Friday night, so guests were talking about their night out as they made their way to their own room. A lot of banging of doors made it difficult for those guests that wanted an early and peaceful night.
Stayed in November 2023
Reviewed: 6 November 2023
Didi
CanadaBike in gym was old and seat didn’t move up and down. Food did not include enough fruit. No wooden spoons and no glasses. All paper or plastic.
Room had access to outdoor patio. Gym had access to outdoor patio. Room was spacious and very clean. Staff very friendly.
Stayed in November 2023
Reviewed: 2 November 2023
Susan
CanadaNorhing
Didn't stay for breakfast.
Stayed in October 2023
Reviewed: 6 September 2023
Adriana
CanadaWe were only giving one key for a room with 4 people and when asked for another key we were told that we could get charged for the keys if lost. It felt a bit too extreme since we never had that issue before and always get 2 keys for the room. Staff were friendly but they seem s bit overworked so they were somewhat serious and distracted at the same time.
Nice organize and comfortable
Stayed in September 2023
Reviewed: 3 September 2023
Kerrie
CanadaThe air conditioner in the room is very loud and it would wake us up in the middle of the night when it turned on and off
Good location, friendly staff
Stayed in September 2023
Reviewed: 2 September 2023
Peter
CanadaNot worth >$250.00/night
Good breakfast.Reliable.Expensive.
Stayed in August 2023
Reviewed: 26 August 2023
Davinder
United StatesBreakfast must have some more variety
Stayed in August 2023
Reviewed: 20 August 2023
Srikanth
United Arab EmiratesBreakfast was minimal !
Stayed in August 2023
Reviewed: 15 August 2023
Chris
CanadaVery limited seating , and was always full . eating in the lobby was not enjoyable. Skipped breakfast once due to the number of people. Not being self serve was different
it was fine.
Stayed in August 2023
Reviewed: 3 August 2023
Steve
CanadaHotel's front door is currently broken. Using a sliding door as guest entrance is not a great first impression. Breakfast was sparse and not a self-serve buffet. Having staff serve breakfast to guests is a waste of everyone's time, an an unnecessary service. Is this for cost-cutting measures to control portions? Is this because the hotel does not have enough "breakfast" staff? A breakfast buffet should be self-serve. Finally, the location of this hotel is very far from Beer Store/LCBO, grocery... The neighbourhood is run-down/industrial/commercial. For the price, I would have expected a more convenient location.
Modern room. Clean. Access to outside through rear sliding room door was convenient.
Stayed in August 2023
Reviewed: 31 July 2023
Janice
CanadaCarpet smelled very bad. Room smelled bad. Water didn’t come out of the bathtub tap. Only had the shower.
Close to where we needed to stay
Stayed in July 2023
Reviewed: 13 July 2023
Kim
CanadaThe price given to me was $150.00 when I booked through you and when I got there the price was $249 ish. There was no way to contact you to sort this mess out.
I did not use the breakfast facilities. The girl that checked us in was awesome!!
Stayed in June 2023
Reviewed: 19 June 2023
Alexis
Canadaconstruction going on should have been noted at the time of booking there was a bad smell in the rooms that we couldn’t get rid of
convenient to our destination location. breakfast was good and the staff were nice
Stayed in June 2023
Reviewed: 17 June 2023
Martin
United KingdomLocation. Remodelling was on going with scaffolding outside window, was not advised of ongoing work.
Cleanliness.
Stayed in June 2023
Reviewed: 16 June 2023
Jennifer
CanadaThe construction work right outside our sliding door meant we had no privacy unless the curtain was fully closed. The hotel was not full; we could have been put in a room away from the construction.
Check in was easy, staff were very pleasant. Having coffee readily available in the lobby was nice.
Stayed in June 2023
Reviewed: 15 June 2023
Susan
CanadaNot made aware of construction on site , could not open patio doors on main floor , plastic and scaffolding up around perimeter of building
Breakfast was okay
Stayed in June 2023
Reviewed: 6 June 2023
Diana
CanadaThe air conditioning vents are very dirty. The air caused me to cough all night the first night. The second night I covered the vent with a towel and the air was much better.
Very good, staff were helpful, good variety
Stayed in June 2023
Reviewed: 6 June 2023
Elizabeth
Canadaa bit musty smell when we arrived but was able to air it out. don’t like plastic cups - I prefer glass.
liked the sliding door to outside - clean, comfy bed. good size fridge that actually gets cold. front desk person was amazing - very efficient, positive and kind.
Stayed in June 2023
Reviewed: 5 June 2023
David
United KingdomThe breakfast is OK, but the scrambled eggs are pretty awful.
We had a sofa and a chair, so the room was quite comfortable. The shower was good.
Stayed in June 2023
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