Rooms are too small

Stayed in May 2024

It was still a little noisy, but that was from other guests, not the hotels fault.

This was my second time here. The room was clean, just as before. The staff was very helpful and pleasant.

Stayed in February 2024

It was a little noisy.

The room was very clean. The staff were really helpful and pleasant.

Stayed in February 2024

Perfect place to crash having just flown in. Clean, large room, easy to find, good breakfast

Stayed in September 2023

The toilet did not work for the most part. It was leaking water and there was a garbage can placed there to catch the water. Definitely overpriced for what it’s worth.

It was clean and staff were professional.

Stayed in August 2023

The room was not that clean and there was some smell.

The staff was quite cooperative and always ready to help. The breakfast was also good.

Stayed in August 2023

Not so affordable. But it was to be expected during the season and it was a week end

Location, Staff assistance and Breakfast

Stayed in August 2023

Staff was great

Stayed in August 2023

Work going on in the back so parking was limited

Staff tried to accommodate all needs to the best of their abilities..good people. Sweet and cozy place .

Stayed in June 2023

Towals were not very clean

Staffs, Parking, Room size, Location

Stayed in June 2023

Would not accept cash which is illegal Sliding patio style door would not open

Location

Stayed in July 2023

They offered us a clot for the baby on booking.con We chose the option They approved the request and we didn't get it

Stayed in June 2023

I only have one complaint, the breakfast sausages had a strange 5$ to a case taste about them

Nice, quiet well run place. There was ample food options in the breakfast room and the friendly helpful staff stayed on top of refilling everything in a timely manner. The 2 Uniformed guards outside my room 24/7 gave me a strange Welcome to Kabul feeling I didn't expect at a Comfort Inn in Canada. On the upside those lads were very friendly and helpful.

Stayed in November 2022

It was awkward to have at least 3 security all the time in the corridors (why?). Hotel prices in Laval are mysteriously high—although Comfort Inn is better than I expected, a hotel of this category would not cost the same even in New York.

The room is big and the bed is excellent. The bathroom is big, always clean, with a very good shower. Bring your own toiletry — shampoo, soap, everything. The breakfast is simple but good enough.

Stayed in October 2022

I thought the carpets were kind of dirty but I just left my shoes on. Bedclothes were clean and so was bathroom. That was the most important things

Breakfast was great. Staff were all wonderful. We could not speak French and as soon as the staff member realized we couldn’t they quickly spoke English. That was truly amazing and very appy

Stayed in September 2022

Booking.com website said 5.6 miles from airport but it was so much more.

Breakfast was better than expected. Bed was comfortable

Stayed in June 2022

parking

Stayed in June 2022

Breakfast room NOT minimal “bagged” snack Front desk staff were not very customer-service oriented NO coffee/ tea service in room No service for same or higher rates

Hotel was super clean and renovated, good bed, linens, towels etc. The BATH was dangerously slippery. Only a “breakfast bag”, many restaurants are open so it was disappointing that Comfort Inn chose not to open the breakfast room. In addition - no coffee/ tea facility in room which is a low-cost frill. I had knee surgery and it was inconvenient to go to the lobby for a cup of coffee in a small disposa le cup. No housekeeping, another Covid excuse: zero risk by contact in making beds when occupants are out, clean up bathroom etc. My toilet clogged: I was asked to go to the front desk to get a plunger...... Full rate with no service, I found the front desk staff a were short with me- not very busy and computers “slow” according to clerk, 10 mins for one creditcard transaction?? I’m paying the same rates or more for greatly reduced service in a utility hotel . I will be making another choice next time

Stayed in December 2021

it was a bit pricy for the size of room and bed

the fact that check out is as late as 12pm. The staff was pleasant

Stayed in September 2021

No complaints.

Very nice hotel in the heart of Laval. Lots of free parking and the rooms were clean and comfortable. Despite the Covid situation, they did the best they could with breakfast by offering a choice of take out options, including egg sandwiches. The staff were cheerful and helpful and there was good coffee in the lobby.

Stayed in August 2021

❌ The Staff needs to learn what “HOSPITALITY” means. Super unprofessional and unfriendly ❌ The Breakfast was HORRIFIC (not even worth the money) don’t let them fool you with free breakfast, it’s basically a frozen muffin, banana + fake juice ❌We we’re a couple and they put for us only 1 shampoo and conditioner/ no body wash

✅Convenient location ✅Clean and Tidy Rooms ✅ We told them we are on our anniversary, so they did the honeymoon setup (although the lady on the reception was not aware of it)

Stayed in August 2021

We don’t have coffe maker in the room

Stayed in August 2021

Breakfast was given in bags. Very inconvenient and not much choices for breakfast.

Stayed in August 2021

Smell of smoke in my room and dust keep on coming in the room!

That was sufficiently good.

Stayed in May 2021