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Reviews of Comfort Inn & Suites 3 stars

355 McNeely Avenue, K7A 0A1 Carleton Place, Canada

#1 of 2 hotels in Carleton Place

Guests' Choice

Review score

Based on 297 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Would have been more pleasurable if hadn’t happened on a weekend when it was combined with a large child/parent athl
    • Couple
    • King Room - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast area crowded and loud.

    Easy access and parking. Clean. Lighting in rooms. Pet friendly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a little loud in the room, as I was right beside the elevators, so I could hear kids getting on and off, and running up and down the halls.

    Staff was very friendly

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Sufficed for what I needed
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t sure how to work the ac. Tried to do it in the middle of the night in the unit but buttons didn’t work. In the am realized it was on the wall. It def got too hot in the middle of the night. Staff should also check and reset alarm clocks because ours went off at weird hours and I was unsure how to turn them off. The walls are super thing and you can hear what’s going on all around you.

    Close to stores

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    Difficult sleep
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was too hard, and there was a lot of banging in the morning that woke me up unexpectedly, which I reported on check out.

    The convenience of location

    Stayed in March 2024

  • Reviewed: 5 February 2024

    9.0
    Decent
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The batteries in my remote didn’t work, my phone didn’t have a dial tone so I had to walk downstairs to ask for them. Staff called my room and said it was ringing like that would fix dial tone?? The pillows VERY UNCOMFORTABLE!!! All 4. Bring your own. Some young people across the hall were obnoxiously loud, I was trying to do some computer work in my room around 7-9pm & just found them ridiculous. In & out of room, door open banging closed, some swearing and mild screaming (like older kids playing). No idea where parents were. Didn’t call the desk as phone didn’t work. Just took out my hearing aids.

    Everything was new & fresh. Breakfast was good, staff attentive.

    Stayed in February 2024

  • Reviewed: 22 November 2023

    8.0
    Nice overnighter
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower head low flow, and pillows go flat. Indoor pool but no hot tub. Breakfast bar set up is mixed up with things not in order and the contractors staying there were eating and drinking things 1 by 1and kept over taking the area.

    Staff friendly and accommodating

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 3 nights

    Very clean and quiet.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Nice hotel for a short stay
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff over the phone were not overly pleasant. Staff was a little better in person. Walls are paper thin. Could hear people in the next room open the blinds.

    Location was great and nice to have a shoppers right beside the hotel. Hotel was very pleasant looking and clean.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Just overnight after attending a wedding very brief.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in September 2023

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect.

    Employees are kind. It's clean and comfy

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door was hard to latch and although there were 2 blinds on window the light came in around in the morning and lit up the room. A curtain to make it more blackout woukd be nice

    Good size room and clean

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    A great stay for a short visit
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    The temperature in the room was perfect , the beds were super comfy .

    Stayed in September 2023

  • Reviewed: 22 August 2023

    7.0
    My stay was great. I would recommend this hotel to my friends who are not looking for anything form
    • Leisure trip
    • Couple
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's not a formal hotel. I found it a bit expensive. My overall opinion is everything was good. The view from my room was good.

    The location is good and so was the breakfast.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Soundproofing is terrible. Walls are thin.

    Clean rooms. Great location.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Very good.
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night

    There were shortages of food in a lot of places. More food should have come out sooner.

    Location as good. Selection was good but supplies very low in a lot of things.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    9.0
    Very nice
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Dirty corner in elevator

    Good location breakfast good staff great friendly

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Was ok, a little expensive for a 3 start hotel
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not able to walk to any food places and we didn’t have a vehicle. Also even though I booked it months in advance, it was a little pricy for a 3 star rating

    Easy to find

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    easy and comfortable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    AC was slighty noisy

    easy and comfortable , accommodating staff, good breakfast

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Clean space with comfortable beds
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights

    To be honest I expected that you guys will have a small restaurant within your hotel. I also was hoping the pool be a bit bigger. I hope with time you could have more landscape and trees growing around the building to break the visual from the industrial view.

    I am so sorry to say but the breakfast was not so good. Sausages - low quality and hashbrowns too dry. However, the variety of bread, muffins, yogurt was great. Please note, not everyone likes 0% fat - a bit of choice would be welcome. And perhaps better quality of dry cereal.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    9.0
    We will be back!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very clean and comfortable. The hotel offered nice little amenities like lemon infused water and coffee (all day). The pool was the perfect temperature and there were plenty of clean towels at the pool and in the room.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Great stay!
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast and the pool.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fridge in the room was unbalanced and very noisy. I had to continually meet up and move it. The guide on the remote did not work so we not tell what was on TV. They brought us a paper list of channels but that only provided the number.

    Bed was very good

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    The place is clean but it’s far from other places (if you don’t have a vehicle).
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No restaurants, pool is small, no hot tub, location is away from other places (other restaurants etc)

    it was clean, Pool was warm, free breakfast

    Stayed in May 2023

  • Reviewed: 20 May 2023

    8.0
    No issues during 2 night stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Minor item, but towels not very soft

    Good location for my needs, clean, good breakfast (hot egg patties/sausages, waffles, cereal, muffins/donuts)

    Stayed in May 2023

Showing 1 – 25

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