31 Community Road, K7R 3L1 Napanee, Canada
#3 of 7 hotels in Napanee
Guests' ChoiceBased on 379 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
9.3
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End of dialog contentReviewed: 25 April 2024
Amanda
CanadaNot a very pretty setting .
Clean and close to our destination
Stayed in March 2024
Reviewed: 9 April 2024
Garett
CanadaWe were on the first floor and the cleaning staff passed over our room really early (before 9am) even though we expected a fresh change of towels.
It was well priced with hot breakfast included. The pool was small, but it was completely adequate.
Stayed in April 2024
Reviewed: 13 March 2024
Tirtho
OmanNothing that I didn't like. Just a suggestion, the property from outside looks barren, just to give that relaxed feel, especially in summertime some trees, flowers and landscaping may turn this into a oasis!
The hotel staffs are the cherry on top of this great property. Stayed in many hotels with distinctive amenities, facilities, luxury tends to be the focus, but the staff here kind of bring to life the fact that its the staff in hotels that makes all the difference. Also, a special mention about the breakfast buffet, it lives up to the promise, great hot and cold options and make your own hot waffles are just wow!
Stayed in March 2024
Reviewed: 6 March 2024
Yuye0913
CanadaAll good, thank you
Right off Hwy-401, quiet and clean, good for a layover between Montreal and Toronto
Stayed in March 2024
Reviewed: 28 January 2024
Charlene
CanadaThere were no housekeeping staff during my stay. Had to go to the front desk if needed anything.
The room was large. Clean.
Stayed in January 2024
Reviewed: 7 January 2024
Mary
CanadaLOcation not nice, but hotel great!!!
Great breakfast.
Stayed in November 2023
Reviewed: 29 December 2023
Henry
CanadaThe vent was not working in the bathroom.
The location just off the highway. The breakfast was good, different choices each day.
Stayed in December 2023
Reviewed: 23 November 2023
Hemant
CanadaNo water in room, breakfast was limited
Everything was good
Stayed in November 2023
Reviewed: 29 October 2023
Carmichael
CanadaWalls thin, could hear neighbour's TV all night. Breakfast was good, but not great.
Easy check in. Staff friendly.
Stayed in October 2023
Reviewed: 27 October 2023
Pauline
CanadaPlastic cutlery and paper cups ☹️
Clean, friendly and comfortable
Stayed in October 2023
Reviewed: 19 October 2023
Sylvie
CanadaI did not like the location of the hotel. It was close to the highway and easy to get to .... but nothing interesting to do near the hotel.
The beds were comfortable. The hotel was quiet. The A/C unit was also quiet so we were able to have a good night sleep. The breakfast buffet was better the I expected.
Stayed in August 2023
Reviewed: 19 September 2023
Yali
United StatesLocation is kind of remote, nothing much around.
It’s clean
Stayed in August 2023
Reviewed: 5 September 2023
Jacqueline
CanadaN/A
We liked everything from check in to check out. The staff polite, helpful, friendly. The pool, rooms, entire hotel clean The breakfast was mixed hot and cold food lots to offer and was very good. Highly recommend this hotel. The beds where comfortable, lots of pillows and blankets A/C WORKED great. Shower had hot water and nice amount of pressure.
Stayed in August 2023
Reviewed: 24 August 2023
Duvall
CanadaThe workout room did not have a cleaning spray. I did yoga and left the mat on the floor afterwards thinking that maybe the staff cleans used equipment, but no, the next day it was still there and there was garbage on the floor beside it. Not very sanitary!
The breakfast was OK. The scrambled eggs tasted diluted and I was very disappointed that the hash Browns were not available on the weekend as I really enjoyed them. I cannot eat red meat so it was nice to have something warm other than toast.
Stayed in August 2023
Reviewed: 15 August 2023
Nicole
CanadaThis was our second time staying here. Hotel is super clean. The kids love the swimming pool and the breakfast in the morning. Beds are very comfortable. Looking forward to staying again!
Stayed in July 2023
Reviewed: 8 August 2023
Marie
United StatesCarpet was frayed. Rooms looked like they could use some updating.
Location appeared safe and the breakfast had a lot of choices and was very good.
Stayed in August 2023
Reviewed: 7 August 2023
Pilar
CanadaThe floor in the bathroom was not clean in the corners of the bathroom. There was also garbage in the bathroom paper basket. We stayed for only 1 night so we didn’t call housekeeping.
The staff was very friendly, the room was big, comfortable beds. The breakfast was good!
Stayed in August 2023
Reviewed: 13 July 2023
Michael
CanadaWe weren't able to get rooms together as desired but the location was fully booked due to a special event in the area.
Excellent service with very friendly staff
Stayed in July 2023
Reviewed: 8 July 2023
Mustapha
CanadaStaff and cleanliness
Stayed in July 2023
Reviewed: 6 July 2023
Naser
CanadaBreakfast was good but can be improved!
Heated pool.
Stayed in July 2023
Reviewed: 5 July 2023
Danny
CanadaPrice...we did not feel the facility was a good value...$466 for two night was high compared to our other stays while in Ontario
Newer facility in a convenient location for us...staff were very friendly and helpful
Stayed in July 2023
Reviewed: 30 June 2023
S
PanamaGood condition, nice breakfast, very friendly staff, location
Stayed in June 2023
Reviewed: 20 June 2023
Lucie
CanadaCan't open windows
Breakfast was good & handy. Fridge in the room was nice to have.
Stayed in June 2023
Reviewed: 2 June 2023
Karen
CanadaPoor sound insulation. Would be good to have a sheet provided in the room for noting minor maintenance needs on, like a flickering light... No exhaust fan in bathroom. Noisy cooling/heating unit. The cutlery in the breakfast area was placed in common serving containers with handles down, very unhygienic. The breakfast itself was very standard fare.
Close to the freeway.
Stayed in May 2023
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