33 Benson Street, Building 2, K7K 5W2 Kingston, Canada
#29 of 29 hotels in Kingston
Guests' ChoiceBased on 150 hotel reviews
7.1Cleanliness
7.9
Comfort
7.9
Location
8.1
Facilities
7.5
Staff
8.2
Value for money
7.1
Free WiFi
7.9
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End of dialog contentReviewed: 18 April 2024
Elizabeth
CanadaRoom was a little dated
Easy access off highway Really nice staff Breakfast was simple and hit the spot Bed was comfortable All you really need when only staying less than 8 hours there.......
Stayed in March 2024
Reviewed: 4 April 2024
Laurie
CanadaThe only thing I would change is the way they make the eggs on the buffet breakfast. I would suggest they scramble them and not fry them and then put them in a warming bin. The eggs were kind of tough.
The staff at the front desk was absolutely amazing. I had originally booked a king room with a couch in it. But due to it being on the third floor and there not being a balcony, I was unable to take it. I am very claustrophobic. They were able to put us in a queen room on the ground floor. Again, I had to ask it to be changed as we wanted a room directly out to the parking lot. They were awesome about moving us again. When the TV went out, they immediately came to fix it. It ended up being the cable out for the whole hotel. They had it fixed within an hour.
Stayed in April 2024
Reviewed: 15 March 2024
Francis
CanadaSize of the cups for juice. Had to go back to fill up several times
It's was comprehensive and satisfying. I liked the blueberry Waffles.
Stayed in February 2024
Reviewed: 11 July 2023
Farouk
Canada2
Thw staff help
Stayed in July 2023
Reviewed: 23 June 2023
Chris
CanadaNo elevator, unpleasant food odour in hallways.
Once in the room it was fine.
Stayed in June 2023
Reviewed: 8 January 2023
Brett
CanadaThe door on my room required a big hipcheck to close the door (room 270) which resulted in an extremely loud slam and the halls were extremely loud with all the children running around . Definitely was not worth the price we paid for the room though. There was no mention of paid parking prior to check in though
The room was very nice and clean.
Stayed in January 2023
Reviewed: 25 December 2022
Ferhan
CanadaThe sink in washroom didn't drain
Clean room and Neely renovated
Stayed in December 2022
Reviewed: 11 December 2022
Angela
Canadastayed for two nights and did not get coffee refills or clean cups for the second morning
location and size of room
Stayed in November 2022
Reviewed: 12 October 2022
Gerry
Canadaenter was not working had to go to opposite side of building
ground floor
Stayed in August 2022
Reviewed: 23 September 2022
Kerri
CanadaThe breakfast options were limited for the breakfast that was included. It would have been better to have a voucher towards Denny's. The coffee maker in the room was unimpressed. Coffee tasted terrible and no hot beverages were provided at the breakfast area. Overall, clean but likely wouldn't return. Price was high for what was provided.
The pool area was nice.
Stayed in August 2022
Reviewed: 17 August 2022
Raymonde
CanadaNothing
Thé parcking and thé breakfast available
Stayed in August 2022
Reviewed: 15 August 2022
Gilbert
CanadaConsidering that they are remodelling, and there is no other options, I thought it unreasonable to charge for parking.
Very clean.
Stayed in August 2022
Reviewed: 15 August 2022
Shari
Canadanot much offered as little extras to make you feel like the price was worth it. $600 to sleep and get a cold bag breakfast and a small coffee.
easy to get to, super comfy bed and pillows
Stayed in August 2022
Reviewed: 13 August 2022
Carol
CanadaConstruction Check in was long
Loved the pool.
Stayed in August 2022
Reviewed: 11 August 2022
Quan
VietnamBad noise insulation
Clean and easy assessable
Stayed in August 2022
Reviewed: 8 August 2022
Natasha
Canadaentrance
pool
Stayed in August 2022
Reviewed: 3 August 2022
Nasim
Canadathey deposited our money for 4 business day and also parking fee is separate. I don’t feel good about it TV is disaster, no music channel and you cannot have fun to watching something good as everything is commercial or advertisement. breakfast is not good also and it’s not worth.
room is very comfortable.
Stayed in August 2022
Reviewed: 2 August 2022
Judith
CanadaWebsite didn't say anything about paid parking. It was $6.00. As several customers at the same time were complaining about not being informed about paid parking, they waived it for us. Check the details carefully.
Breakfast was a brown bag with plenty of things in it.
Stayed in July 2022
Reviewed: 7 July 2022
Moyra
CanadaI did not eat the “ egg sandwich” water and jive box ok
Poor
Stayed in July 2022
Reviewed: 26 June 2022
Ellen
CanadaDouble booked ans moved from the suites to the main hotel. Older and smaller rooms.
Stayed in June 2022
Reviewed: 24 May 2022
Martin
CanadaSheets dirty on arrival. Email informing us that there is construction was only sent after we booked. No info during the booking process
Stayed in May 2022
Reviewed: 22 May 2022
Laura
CanadaThe location of the room surprised me as it wasn't attached to the lobby and so once I was down in the back corner I didn't feel comfortable walking back to the lobby so I stayed and didn't go anywhere for supper. I also replied that my room wasn't quiet as there was construction going on.
The room itself was clean and comfortable.
Stayed in May 2022
Reviewed: 13 May 2022
Parsipour
Canadathe swimming pool entrance towards hotel rooms look horrible and ugly also their unit needs more design accessories
clean and neat
Stayed in April 2022
Reviewed: 24 April 2022
Artur519
CanadaDrab looking old Buildings, lobby, and hallways. Noticed few bite marks on my skin the next morning but i did not see any bugs in my room. Memory foam beds are not comfortable for me because there is little back support, and poor temperature regulation
Wifi wirked well, quit carpet free rooms that have been updated not too long ago.
Stayed in April 2022
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