2 small things. Would have appreciated a better arrangement for charging cell phone. The plug was behind my bed and my charging cube wouldn’t stay in the socket well. Would be better to have two bedside tables rather than sharing one.

Good location, nice and quiet. Lovely staff.

Stayed in May 2024

The bed mattress needs to be replaced as it had a significant dip in it. There was a bit of a muddle signing as the room I booked was not the one issued to us initially. That got straightened out by our group switching rooms. The clerk did try to help but was unable to do much.

Location was good for our needs

Stayed in May 2024

Staff at check in were amazing. So friendly and helpful.

Stayed in April 2024

Great spot for a stop over on our way to the interior. 24 hr check in was super handy when we inevitably got caught in a snowstorm on the way there and staff were very kind when we checked out 10 minutes late as they knew we were a late check-in. We were only there for 8 hours but the beds were comfy, parking and location super convenient, staff were friendly and the room was clean. What more could we ask for? :)

Stayed in March 2024

No hot tub

Clean and comfortable

Stayed in February 2024

The beds were too soft

Did not have breakfast but good location

Stayed in December 2023

Counter staff was not friendly. Did not feel like staff has been trained and not knowing what hospitality means. She was rushed and impatient, I was very excited about the new ownership, but ended up very disappointed due to staffs attitude.

The motel has been nicely renovated

Stayed in November 2023

N/a

Everything

Stayed in October 2023

Shame there is no breakfast offering any more.

Hotel has been nicely renovated although the painted furniture may age quickly. Overall a good hotel with excellent staff.

Stayed in September 2023

The beds, although nicely made, were only doubles. We have a king size bed at home so having two adults in a double bed didn't make for the most comfortable sleep after traveling

Your staff was amazing and managed to honor our request for an earlier check-in time, which was extremely helpful

Stayed in September 2023

Air conditioners don’t work well

Stayed in August 2023

Room was very quiet and cooled and I didn’t hear any air conditioning. Bed was comfortable and one of the best sleeps I’ve had in a while.

Stayed in August 2023

Could use some new mattresses

Location

Stayed in August 2023

Tiny fridge - no freezer nor ice. Not fault with motel - but no drinking water without boiling/no handy method to boil it Shower curtain rail falling in toward tub. No name/signs - had to ask where Copper Mtn motel was a couple times.

Staff was going through major renovations and upgrading - they went out of the way to help us with problems resulting from this. Location very convenient. TV worked great

Stayed in July 2023

bed sheets were not replaced from previous booking. found human hair and food stains on the sheets and pillows. although the photos match what is shown in the advertisement, the place is now dated. I rarely make negative review, but decided to do so since the management cancelled the booking "by mistake"

the location is ideal as a stop between Nelson and Vancouver. The receptionist was very helpful, handed a new set of bedsheets no questions asked.

Stayed in May 2024

My biggest complaint was that it is badly in need of a renovation--new tub and caulking, new beds, and a paint job. It seemed down-at -the -heals and expensive for what was offered.

The location was very central and close to most restaurants. Staff was helpful and cheerful. The TV was good.

Stayed in March 2024

It was a comfortable room

Stayed in November 2023

Staff was very friendly and had smiles on their faces. Great experience with staff. Thank you ladies for your warm and inviting.

Stayed in October 2023

Booked my 2 bed room, got an email saying I was getting a free upgrade to show up to a 1 bed room for 3 people with no couch or pull out bed anything, get put into another room that has spit seeds, used tissues, hair ties on the bed.. all I asked for was a discount on the room and some clean linens and all that was given to me was a $10 discount.

Stayed in October 2023

The extra rags that were at the foot of beds for decoration were dirty. Bathroom floor had 1/2 inch of dirt rolled up in corner by tub. Carpets needed vacuum. The traffic areas were good but had to retrieve item under edge of bed and it was very dirty dusty dead skin covered.

Sheets were clean. Beds were comfortable.

Stayed in September 2023

Only coffee tea and juice for breakfast

Great mattress on the bed

Stayed in September 2023

Close to town. Wonderful restaurant near by. Quiet at night. Just remodeling will only get better!

Stayed in September 2023

Room was dirty. Dusty, floor not vacuumed, dead bugs in bathtub.

Stayed in August 2023

One of the beds was very lumpy and my husband didn't sleep all that well. Everything in the common areas was super messy. I understand that renos were underway but I think things still could have been tidier.

We walked to the restaurant for dinner. We always enjoy that feature.

Stayed in August 2023