475 Yonge Street, M4Y 1X7 Toronto, Canada
#61 of 114 hotels in Toronto
Guests' ChoiceBased on 1521 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
7.9
Staff
8.8
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 August 2023
Alisa
United StatesThe TV wouldn’t let me put my Netflix password in when I tried to use their service.
Room was exceptionally clean.
Stayed in August 2023
Reviewed: 13 August 2023
Mary
SwitzerlandNothing
Every staff of the hotel are very helpful, kind and welcoming. Very well placed to have a walk and visit downtown Toronto.
Stayed in August 2023
Reviewed: 9 August 2023
Joyce
CanadaThe room rates are outrageous
the best is the location, the food was Ok, the service very, very good
Stayed in August 2023
Reviewed: 5 August 2023
Thierry
FranceWe need liquid soap in the bathroom not soap thanks
Stayed in August 2023
Reviewed: 2 August 2023
Mukasa
United KingdomThere was little soundproofing between the room and the outside world. Even with the windows closed the traffic noise was loud.
We were well looked after by all the staff we came across. The room was clean spacious and really comfortable. The lication is great for expliring Totonto, either on foot or by public transport.
Stayed in August 2023
Reviewed: 2 August 2023
Stefan
United StatesThe price for parking was a bit steep at $52 per day.
The location was fantastic. The breakfast was very good as well.
Stayed in July 2023
Reviewed: 31 July 2023
Yeadon
CanadaNothing, it was good all the way around.
Location was excellent, quiet room, excellent staff at restaurant, friendly bellboy (Carlson gave us other options outside of valet parking which saved us money).
Stayed in July 2023
Reviewed: 21 July 2023
Pedro
Puerto Rico👍🏼
Its ok, don’t its the top, but iks ok
Stayed in July 2023
Reviewed: 21 July 2023
Leane
CanadaIt was priced a little high. Otherwise very nice hotel.
Very comfortable room. Very clean.
Stayed in July 2023
Reviewed: 19 July 2023
Eyal
IsraelThe room was not ready at check-in
Stayed in July 2023
Reviewed: 11 July 2023
Katrin
United StatesNo continental breakfast included, impersonal, plain decor, minimal comfort Price- value relation wasn’t what I had expected
Somewhat centrally located in Down town, clean
Stayed in July 2023
Reviewed: 9 July 2023
Scott
CanadaThe price for one night was higher than I thought it would be. Higher than past years when I stayed there in rooms with 2 queen beds.
The room was really nice. The king size bed was a great change from having a queen in a room.
Stayed in June 2023
Reviewed: 9 July 2023
Aplan
CanadaHad so many issues during my stats but it has been resolved so far.
Comfy bed and staffs are very friendly, especially in the restaurant.
Stayed in July 2023
Reviewed: 8 July 2023
Sara
IsraelThere was no brakfaest and no facilitties in the bathroom
Stayed in July 2023
Reviewed: 8 July 2023
Grainne
CanadaMaybe a bit more choice at the breakfast area.
Very friendly staff, many helpful and greeted us throughout the hotel. Room was perfect, nice clean beds. We were out most of the time, but it was great to come back to.
Stayed in July 2023
Reviewed: 5 July 2023
Matlhaga
BotswanaEverything was good
The location was good because it was close to the shops
Stayed in July 2023
Reviewed: 4 July 2023
Micha
CanadaNoise from both highway and trains
Friendly staff, nice rooms
Stayed in July 2023
Reviewed: 2 July 2023
Ullas
United Arab EmiratesEscalator is a pain here
Comfortable bed
Stayed in July 2023
Reviewed: 29 June 2023
Mark
United StatesThe bed was awful. Mattress was completely unacceptable for the price we paid.
Stayed in June 2023
Reviewed: 28 June 2023
Shamini
AustraliaWith wet weather it would have been handy if the concierge had a few umbrellas to give guests to use whilst they were staying. I do not carry an umbrella when travelling
The location was really good to walk to shops, restaurants, cafes and even an hair salon.
Stayed in June 2023
Reviewed: 24 June 2023
Martha
United StatesHotel could have been more modern and updated for the price charged.
Breakfast brioche did not meet my expectation. It was overpriced. However, the dining facility was excellently located and the wait staff was exceptional. My housekeeper was excellent. She was very polite, efficient and attended to my needs. Also the check in lady who signed me up for the rewards program was exceptional.
Stayed in June 2023
Reviewed: 20 June 2023
Oja
Canadait’s close to the eaton centre and the village
Stayed in June 2023
Reviewed: 12 June 2023
Ron
CanadaCouldn't park my pick-up truck in the site, had to find an alternative nearby
Room was clean and good
Stayed in June 2023
Reviewed: 11 June 2023
Narda
Canadaoutside could be cleaner
clean and friendly staff
Stayed in June 2023
Reviewed: 31 May 2023
Jochem
NetherlandsThe friendliness and helpfulness of the staff was extra-ordinarily good. Efficient handling of check-in and out. Great location!
Stayed in May 2023
Cologne, Germany
Ontario, USA
Helsinki, Finland
Schio, Italy
Berchidda, Italy
Dunapataj, Hungary
Lazzaro, Italy
Trafaria, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content