Couldn’t really find anything that we didn’t like.

The location was great. Everything that we wanted to get to was within walking distance. We look forward to returning again. 

Stayed in August 2023

Just two small things, our door was hard to open with the key card and the whirlpool jets were not working,. Very minor.

Newly remodeled and clean. Staff were very pleasant. WEGO bus pick up across the street from hotel. Highly recommended buying the 2 day pass.

Stayed in September 2023

Extra bed was old and uncomfortable.

Location

Stayed in August 2023

I enjoyed the visit was surprised really enjoyed the hotl

Stayed in September 2023

I was surprised and a bit disappointed that there wasn't a microwave in our room. The only one was downstairs in the lobby, which seemed very strange. And no free coffee in the lobby. I did have to remove what looked like a "pubic hair" from one of my bed pillows before I even used it on the first night. That was disconcerting. I do hope that didn't mean the pillow cases hadn't been changed after the last guests. I didn't mention it to the front desk because I felt too uncomfortable to bring it up.

We were upgraded to a queen suite on a higher floor, which allowed us to watch the fireworks every night over the falls in the comfort of our room. That was a pleasant surprise. The room was very clean. We felt safe and although our room was located directly in front of the elevators it was very quiet. All in all we thoroughly enjoyed our stay. All the staff were extremely friendly and very helpful. It means a lot when the employees truly seem to enjoy where they work.

Stayed in September 2023

Nothing

Room was clean Bed very comfortable

Stayed in September 2023

Your staff kindly gave us an upgrade, as we were travelling with our daughter. We had room 301 and loved it.

Stayed in September 2023

They upgraded our room I thought it was free but ended up paying. When I booked it was only the regular price. I was shocked when I saw they charged me.

Very clean and closed to all the attractions.

Stayed in September 2023

hidden added service fee

Stayed in September 2023

Close to all activities

Stayed in September 2023

Beds were a little soft

Rooms were clean, great location

Stayed in September 2023

Sofa bed was uncomfortable. Had to ask for a kettle (which they happily provided) but would prefer one in the room without having to ask. Would have liked breakfast to have been included in price. Also had jacuzzi bath and sink in the room itself which is ok for a couple but not ideal for a family to stay in!

Quiet, comfortable bed, convenient to walk to attractions, huge room, very clean.

Stayed in September 2023

Pillows bad.. coffee maker didn't reach the cord had to keep it on the floor.. no microwave.. refrigerator was in a cabinet that got real hot.. not enough storage if a family stood there.. the lighting was real bad... All in all I would stay again really really nice!

The room was real big and fabulous two picture windows.. it was very clean everything was really really nice and the location was excellent

Stayed in September 2023

No microwave in the room and also you have to pay for parking 

Very nice, clean room, walking distance to everything! Restaurant attached was a fantastic steak house.

Stayed in September 2023

Parking at this facility is way overpriced. They really need to reconsider their parking charges. Know it's in a tourist area, however in my opinion, it should be more in line with other parking in the area.

The staff was always helpful. The room was clean and comfortable. The front desk was happy to help us anytime we needed something related to housekeeping.

Stayed in September 2023

Quite area but close to everything fun.

Stayed in September 2023

Given the price for the accommodation itself, the parking fee was high. Although the hotel itself was very quiet, there was some street noise from some of the attractions and crowds. This hotel is located in the busy, carnival-like area of Niagara Falls, which is convenient for Clifton Hill games and rides, but a bit run down and dirty when compared to the hotels and restaurants closer to the falls themselves.

The room was spacious and very clean. The staff were friendly and welcoming. Check in and check out were quick and easy. The breakfast was conveniently-located in the attached restaurant and the omelette and egg station was great. The bed was comfortable and lots of towels and linens were provided.

Stayed in September 2023

Smaller things like the shower was fixed on the wall, the sink and a whirlpool was located in the room. Parking is expensive similar to other places in the area. TV does not have notable channels, basically only for news but you can use your own Netflix or Amazon account.

The location is perfect to walk to all sights, the AC was seamless and silent, there was a small fridge and the room was quite clean.

Stayed in September 2023

Reception area needs update

Stayed in September 2023

No breakfast. Cost of parking.

Room size was great.

Stayed in September 2023

Not enough variety of snacks to buy

Location

Stayed in September 2023

The room did not have a microwave. The staff, however, did provide me with one. They only have a few amount that are available upon request at check-in.

It was a clean and good-sized room. I liked that it had all the apps on TV that I could've used to entertain my children.

Stayed in September 2023

Breakfast buffer is free in most hotels of this price range. We had to pay $24 per person, and there was no selection of food, only eggs.

Room was clean and renovated.

Stayed in September 2023

Had to pay for parking

Very spacious room.

Stayed in September 2023

Wash basin outside of bathroom; no microwave oven.

Newly renovated

Stayed in August 2023