350 Dalhousie Street, K1N 7E9 Ottawa, Canada
#29 of 56 hotels in Ottawa
Guests' ChoiceBased on 368 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.1
Staff
9.1
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 1 April 2024
Art
Canada$35 to park
location
Stayed in March 2024
Reviewed: 26 March 2024
Brereton
CanadaOne elevator was out of service which caused longer wait times.
Great location! Surrounded by great shopping, cafés, restaurants and bars. So much to do. We enjoyed the pool, it was clean and had plenty of towels. The parking was handy.
Stayed in March 2024
Reviewed: 20 February 2024
Yiming
CanadaPerfect location to tourist attractions and restaurants. My children enjoyed the swimming pool, just a bit crowdy after 8 pm. I think it's because of Family Day. Very nice staff.
Stayed in February 2024
Reviewed: 23 January 2024
Perez
CanadaExcellent location close to shops, restaurants and attractions. Wonderful helpful staff
Stayed in January 2024
Reviewed: 6 January 2024
Tina
CanadaHard to park; have to walk through the lobby in your bathing suit to get to the pool That’s super embarrassing lol
Location was amazing!!
Stayed in January 2024
Reviewed: 31 December 2023
Denis
CanadaRooms could use some more amenities, such as a microwave and a better fridge that doesn’t freeze up bottled water; chromecast in the room doesn’t work as advertised
Great location right in the ByWard Market, rooms and common areas are clean, decor and design are pleasant, staff is courteous and helpful, some parking available onsite, which is extremely practical in this part of the city;
Stayed in December 2023
Reviewed: 21 December 2023
Zoe
United StatesThere was a purple smear in my shower when used it. Maybe soap maybe shampoo….. it was a little gross
The staff was amazing. Kind courteous helpful. I was impressed by every staff member I interacted with.
Stayed in December 2023
Reviewed: 14 December 2023
Charbel
CanadaNo breakfast included
Stayed in December 2023
Reviewed: 30 October 2023
Mahtab-barad
CanadaNA
Good location and good services
Stayed in October 2023
Reviewed: 27 October 2023
Adrian
CanadaNot the hotel's fault, but there is a loud bar right across the street that keeps the music high until a bit late, I turn on my phone's white noise soundtrack so that I couldn't hear the music. Given the size of the hotel (a whole block with a good dozen rooms on each side), I think I could have been given a more quiet room (I didn't ask though...). Unfortunately, Byward market and surroundings is home (shelters...) to very vulnerable people with drug-related issue s, this is a city problem though, but it affects the experience. Slow elevator (I ended up taking the staircase). Given the size of the building, with its large corridors, it feels a bit impersonal.
Well located (Byward market) with confrontable, spacious and clean rooms. Nice staff at the desk. No issue at all when checking in and out, very smooth process. You can control the temperature in the room, which is convenient at this time of the year when it goes from warm to cold quickly (Fall). The washroom was brand new, very nice. And curtains total black-out for a good sleep.
Stayed in October 2023
Reviewed: 23 October 2023
Tamara
CanadaThere was a kids judo tournament staying at the same time and the restaurant was overrun with kids running around the bar area
It was centrally located and close to everything
Stayed in October 2023
Reviewed: 18 October 2023
Richy
CanadaNot so clean Unprepared bathroom
Room space Location
Stayed in October 2023
Reviewed: 11 October 2023
Michael
CanadaThe staff were amazing, very friendly & accomodating.
Stayed in September 2023
Reviewed: 9 October 2023
Tim
CanadaParking Home less people
Stayed in October 2023
Reviewed: 18 September 2023
Gabriela
MexicoThe first room that I got smelled like feet
Great location for visitors Staff speaks at least 3 languages We asked to change rooms and without questions they did
Stayed in September 2023
Reviewed: 18 September 2023
Jane
CanadaI wouldn't want to be out past midnight. There are many homeless people on heavy drugs
The location was close to many restaurants, the market, shopping and Parliament.
Stayed in September 2023
Reviewed: 10 September 2023
Christine
CanadaBed
Breakfast was awesome. Location was awesome
Stayed in September 2023
Reviewed: 10 September 2023
Tamara
GeorgiaThe air conditioner was making terrible noise. It was very annoying to sleep in this noise. The blanket was torn and not pleasant to look at.
Location. There are many restaurants around. The hotel has its own parking lot in front of the hotel, as well as a garage, which is very convenient.
Stayed in September 2023
Reviewed: 7 September 2023
Patricia
CanadaThe area is ok if you know it. I think other travelers might not like the area. Ive been many times and I'm comfortable with that area.
I liked the large bathroom. I like having facecloths available. Also thought the dispensers in the bath/shower were a very good idea. saves on plastic. the room was very large and clean. Also liked the porridge on the breakfast menu.
Stayed in September 2023
Reviewed: 7 September 2023
Paulo
United States-Confused parking (I don't know why I was not allowed park in the hotel parking lot and had to park nearby) -Just a hanger with no doors for clothes (no properly wardrobe) -No microwave -I stayed for 2 nights and the room was not cleaned during my stay -There is no breakfast buffet, just a small kiosk (although it is called "bistro") with coffee and a few options to eat. I received a CAD$ 30 voucher for breakfast per day, but an avocado toast was CAD$ 12. It was impossible for two people to have a decent breakfast there with CAD$ 30 only.
-Great location, close to many restaurants and main attractions -Good size of the room -Big and comfortable bed -Good shower area -Coffee machine, mini fridge in the room
Stayed in August 2023
Reviewed: 6 September 2023
Terra
Canadacan definitely hear the restaurants and bars just outside
location, comfy bed, clean, great staff
Stayed in September 2023
Reviewed: 5 September 2023
Martin
IrelandRoom facing bars /nightlife kept us up til after 1am
Price
Stayed in August 2023
Reviewed: 4 September 2023
Dora
CanadaParking was tight and difficult to maneuver. Housekeeping can be improved.
Good location. Convenient to many eateries. Close to Parliament.
Stayed in September 2023
Reviewed: 30 August 2023
Nancy
CanadaClose to all downtown activities. Most walking distance. Walked to Byward market restaurants and Boat Cruise, Hop on and Off bus and musical at NAC.
Stayed in August 2023
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