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  5. Reviews of Courtyard by Marriott Ottawa Downtown

Reviews of Courtyard by Marriott Ottawa Downtown 3 stars

350 Dalhousie Street, K1N 7E9 Ottawa, Canada

#29 of 56 hotels in Ottawa

Guests' Choice

Review score

Based on 368 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    $35 to park

    location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    One elevator was out of service which caused longer wait times.

    Great location! Surrounded by great shopping, cafés, restaurants and bars. So much to do. We enjoyed the pool, it was clean and had plenty of towels. The parking was handy.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Perfect location to tourist attractions and restaurants. My children enjoyed the swimming pool, just a bit crowdy after 8 pm. I think it's because of Family Day. Very nice staff.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Close to everything you need!
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location close to shops, restaurants and attractions. Wonderful helpful staff

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hard to park; have to walk through the lobby in your bathing suit to get to the pool That’s super embarrassing lol

    Location was amazing!!

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Excellent Stay in A Very Nice Hotel, Conveniently Located
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms could use some more amenities, such as a microwave and a better fridge that doesn’t freeze up bottled water; chromecast in the room doesn’t work as advertised

    Great location right in the ByWard Market, rooms and common areas are clean, decor and design are pleasant, staff is courteous and helpful, some parking available onsite, which is extremely practical in this part of the city;

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was a purple smear in my shower when used it. Maybe soap maybe shampoo….. it was a little gross

    The staff was amazing. Kind courteous helpful. I was impressed by every staff member I interacted with.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Calm and good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast included

    Stayed in December 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    NA

    Good location and good services

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Good for a short stay
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Not the hotel's fault, but there is a loud bar right across the street that keeps the music high until a bit late, I turn on my phone's white noise soundtrack so that I couldn't hear the music. Given the size of the hotel (a whole block with a good dozen rooms on each side), I think I could have been given a more quiet room (I didn't ask though...). Unfortunately, Byward market and surroundings is home (shelters...) to very vulnerable people with drug-related issue s, this is a city problem though, but it affects the experience. Slow elevator (I ended up taking the staircase). Given the size of the building, with its large corridors, it feels a bit impersonal.

    Well located (Byward market) with confrontable, spacious and clean rooms. Nice staff at the desk. No issue at all when checking in and out, very smooth process. You can control the temperature in the room, which is convenient at this time of the year when it goes from warm to cold quickly (Fall). The washroom was brand new, very nice. And curtains total black-out for a good sleep.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good value for money but not enough staff to handle all the patrons
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was a kids judo tournament staying at the same time and the restaurant was overrun with kids running around the bar area

    It was centrally located and close to everything

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Value
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not so clean Unprepared bathroom

    Room space Location

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Wonderful experience, great staff and perfect location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing, very friendly & accomodating.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Parking Home less people

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    Economic and great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The first room that I got smelled like feet

    Great location for visitors Staff speaks at least 3 languages We asked to change rooms and without questions they did

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I wouldn't want to be out past midnight. There are many homeless people on heavy drugs

    The location was close to many restaurants, the market, shopping and Parliament.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bed

    Breakfast was awesome. Location was awesome

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was making terrible noise. It was very annoying to sleep in this noise. The blanket was torn and not pleasant to look at.

    Location. There are many restaurants around. The hotel has its own parking lot in front of the hotel, as well as a garage, which is very convenient.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    comfortable, clean. accessible.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The area is ok if you know it. I think other travelers might not like the area. Ive been many times and I'm comfortable with that area.

    I liked the large bathroom. I like having facecloths available. Also thought the dispensers in the bath/shower were a very good idea. saves on plastic. the room was very large and clean. Also liked the porridge on the breakfast menu.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Very convenient location to stay in Ottawa
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    -Confused parking (I don't know why I was not allowed park in the hotel parking lot and had to park nearby) -Just a hanger with no doors for clothes (no properly wardrobe) -No microwave -I stayed for 2 nights and the room was not cleaned during my stay -There is no breakfast buffet, just a small kiosk (although it is called "bistro") with coffee and a few options to eat. I received a CAD$ 30 voucher for breakfast per day, but an avocado toast was CAD$ 12. It was impossible for two people to have a decent breakfast there with CAD$ 30 only.

    -Great location, close to many restaurants and main attractions -Good size of the room -Big and comfortable bed -Good shower area -Coffee machine, mini fridge in the room

    Stayed in August 2023

  • Reviewed: 6 September 2023

    9.0
    Cant' beat the location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    can definitely hear the restaurants and bars just outside

    location, comfy bed, clean, great staff

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Nice stay friendly staff check where your room is located
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room facing bars /nightlife kept us up til after 1am

    Price

    Stayed in August 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking was tight and difficult to maneuver. Housekeeping can be improved.

    Good location. Convenient to many eateries. Close to Parliament.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    9.0
    Stress free and exactly what we were looking for.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Close to all downtown activities. Most walking distance. Walked to Byward market restaurants and Boat Cruise, Hop on and Off bus and musical at NAC.

    Stayed in August 2023

Showing 1 – 25

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