The staff were very welcoming and interested in us, as guests.

Stayed in February 2024

The window that opened for fresh air.

Stayed in November 2023

N/a

Size of the room

Stayed in October 2023

Better breakfast for the price the room cost

They kindly gave me a toothbrush. The breakfast was just a cereal bar and coffee in the reception.

Stayed in August 2023

Clean, quiet, helpful and friendly staff and right by a dog park n water

Stayed in August 2023

No blow dryer in my room. Couldn't figure out how to turn on my bedroom tv for 1st night as box as behind the TV

Adrian at the front desk July 25th 2023 was super kind and helped me out booking am extra night. The beds are so comfy. The kitchen is perfect. Couch and big tvs! And amazing view of the Zinc mine that over looks the town of Trail. I might just move here after this trip. Feeling inspired.

Stayed in July 2023

Would gave liked to have glass tumblers in the room.

Everything was fresh, comfortable with luxurious bed, bedding, and towels. The room was so spacious with desk and sofa in sitting room plus a walk-in closet with 2 luggage racks. Good free parking. Close to the river walking path and several good restaurants.

Stayed in July 2023

The property is located centrally, has great parking . The hotel is very clean and has a nice gym, bar etc. While the hotel did not have a restaurant, discount vouchers were given to dining establishments located in very close proximity.

Stayed in July 2023

N/a

Very nice, new hotel. Rooms are very cozy, modern and spacious. Wonderful staff. Great location.

Stayed in July 2023

All fine.

clean and newly renovated….quiet!

Stayed in May 2023

it was in an interesting part of town.

it was very nice. renovated. roomy. staff were great

Stayed in September 2022

no on-site restaurant

very spacious and totally renovated room with very comfortable beds exceptionally clean building inside and out dog friendly close to a enjoyable walk along the Columbia River

Stayed in September 2022

coffee in room was not good. better coffee machine and real creamers would be nice

modern and nice big room, very clean

Stayed in September 2022

The only downside was to get to an area my dog could go to the bathroom was down a alley and across a street, where a number of homeless and/or people struggling with addiction were congregated or sleeping on the benches. Absolutely nothing happened, there were RCMP around one time just keeping an eye on things. A little disconcerting, but nothing happened and this is totally beyond the hotel’s control. The property itself is lovely and lived up to the pictures online.

The hotel is stunning, our room was incredible. Every staff member was friendly and helpful - I’d stay here again and again.

Stayed in August 2022

the location - very comfortable and next to the River and walking trail

Stayed in July 2022

nothing

Beautiful modern property, great location, staff is super attentive

Stayed in July 2022

Friendliness, cleanliness, size, security, parking and location.

Stayed in June 2022

I can't think of anything

Beutifully renovated hotel and rooms. Rooms were so spacious and they accommodated us with our 85lbs Husky. Due to the new covid restrictions, they only had breakfast in a bag but it was enough to get us started. We had drinks at the launch while the kids were upstairs with the dog. The location is fabolous, next to the river walk.

Stayed in September 2021

The window coverings weren’t very effective and the street lights lite up the room. Some black out shades would’ve been nice.

In the heart of downtown Trail, right off the river and the river pathway, close to everything. Hotel looks newly renovated and everything seems new and clean. The room is well designed with a separation to living room and sleeping area. Bed was super comfortable and the bathroom was spacious and clean. Our room had a nice view of the river and of Trail’s pedestrian bridge. All and all a very enjoyable stay.

Stayed in September 2021

My only concern was the City of Trail itself. It was a convenient driving distance from my previous night's accommodation. Trail is a mill town with the zinc and lead smelter smoke stacks dominating the skyline and the city has a rough feel to it. As a senior woman traveling on my own, I didn't feel comfortable taking my small dog for his evening walk. The City of Rossland (10 kms away) would have been a better choice for me.

The heritage building has been extensively renovated, and my room was huge with tall ceilings. The bed was super comfy. Great staff.

Stayed in August 2021

When it poured rain and thundered as we were leaving a 30 min leaway on a late check out, or offer of an umbrella even would have been nice, but nothing just a smile as I was watched getting absolutely soaked trying to load my car alone struggling to get the cart out in the pouring rain.

Bag breakfast was not great View was not great for a first time to town

Stayed in August 2021

Nothing. Everything was great.

Our stay was great. Room was much bigger than average. It has a separated dining/kitchen area. Super comfy beds. Immaculate room beautifully designed. Staff is helpful and attentive to all needs.

Stayed in July 2021

Nothing

Rooms were spacious, updated and very clean. Staff great and easy check in.

Stayed in July 2021

N/a

The decor/ambiance very friendly staff

Stayed in July 2021