475 avenue President Kennedy, H3A 1J7 Montréal, Canada
#59 of 134 hotels in Montréal
Guests' ChoiceBased on 500 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
9.2
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End of dialog contentReviewed: 29 May 2024
Iuliia
UkraineWouldn’t mind to have more options for breakfast.
I like attitude of staff. Everyone was so friendly. You feel yourself comfortable while talking to them. On reception, in restaurant, in room dining, in fitness center… everywhere people are welcoming you in that way when you feel yourself someone special. My kids loves your hotel. Big thanks to Kamila from reception. She is very kind and polite with customers.
Stayed in May 2024
Reviewed: 28 May 2024
Doug
Canadaone of the beds had a side that had been sat on a lot so it had so much give to it that it felt like a "hole"
Stayed in May 2024
Reviewed: 26 May 2024
Marco
CanadaMattress was uncomfortable
Cleanliness, comfortable
Stayed in May 2024
Reviewed: 25 May 2024
Gary
CanadaIt's minor, but I'd love access to a vending machine on select floors. Sometimes you want a cold drink of water and don't want to go out or ask the front desk.
The front desk people are exceptional. They always welcome my child with smiles and gifts. But most of all they provide a quick and efficient service.
Stayed in May 2024
Reviewed: 24 May 2024
Ann
PhilippinesThe smell in the towels: the bleach used to wash it is still strong. Though it’s looks clean but smells not good
Rooms are clean
Stayed in May 2024
Reviewed: 22 May 2024
Farha
CanadaRoom air conditioner was very noisy and balcony was not cleaned, were so many bugs and no outside chairs were provided ( as shown in hotel’s website).
Management was nice. We were having issue with room’s air conditioner because it was making very loud noises and it was hard to sleep so night manager offered us to change our room and offer us complimentary breakfast. We ended up staying in same room because other room was very small. We wasted couple of hours to find a better room but unfortunately we ended up with same room. Food was good. Restaurant staff was nice. Pool area and gym was cleaned and good. Both managers Ms. Lin and Mr. Mathew were nice and helpful. One of the receptionist was rude who was helping us to change our room. The other Receptionist who helped us with checked out was very helpful, nice professional and understanding. I appreciate their help. Thanks
Stayed in May 2024
Reviewed: 17 May 2024
William
United KingdomAll okay
Good location
Stayed in May 2024
Reviewed: 18 April 2024
Nomad-yow
CanadaThe water in the hot tub was just lukewarm. The carpet in our room was old and had a big wrinkle in the middle. The pillows were too thick, so they lifted my head too high when sleeping.
Location is very central, within walking distance of the Montreal Museum of Fine Art, for example. We enjoyed the swimming pool and saunas, .The room was very spacious, with two Queen beds and lots of living space. The fridge was very quiet, unlike many hotel fridges.
Stayed in April 2024
Reviewed: 15 April 2024
Diana
United KingdomThe view was nothing special
The bed was very comfy, the pillows excellent, spacious room, clean
Stayed in April 2024
Reviewed: 10 April 2024
Ada
United StatesThe soda vending machine was kind of pricey.
I appreciated the timely repair to the bathroom clog and friendly staff all around.
Stayed in April 2024
Reviewed: 5 April 2024
Mo
Canadaroom
Stayed in April 2024
Reviewed: 30 March 2024
James
CanadaThe gym was mostly closed. The pool area could use a refresh.
Bed was great, staff were helpful, the restaurant was very good for dinner. Location was outstanding. The room was very spacious.
Stayed in March 2024
Reviewed: 14 March 2024
Lucy
CanadaFriendly and helpful staff and convenient location
Stayed in March 2024
Reviewed: 27 February 2024
Michael
CanadaBeds were hard. Could benefit from pillow toppers for added comfort
Location, secure parking, facilities and cleanliness, rooms were spacious
Stayed in February 2024
Reviewed: 17 February 2024
Curtis
CanadaVery well equipped for charging all devices. Outstanding options on TV and room service
Stayed in February 2024
Reviewed: 2 January 2024
Christine
United StatesElevators were slow
Convenient location and adjacent parking
Stayed in December 2023
Reviewed: 1 January 2024
Alexandra
CanadaNo microwave in the room. Would’ve put my stay over the edge and it would’ve been perfect! Still an amazing stay regardless
Beautiful and clean
Stayed in December 2023
Reviewed: 31 December 2023
Ma
Philippinesnone!
location, breakfast is great too!
Stayed in December 2023
Reviewed: 29 December 2023
Bethaney
United StatesElevator services!! Took a long time waiting on the Elevator and only 2 of the 3 banks were working for the entire stay.
Location was easy to get to, two blocks from St. Catherine St. As well as the museums, mall and underground city.
Stayed in December 2023
Reviewed: 29 December 2023
Lori
Canadacoffee maker was terrible and the coffee itself was not good.
Stayed in December 2023
Reviewed: 20 December 2023
Orie
CanadaStaff 👍
Stayed in November 2023
Reviewed: 6 November 2023
Thomas
United StatesThe elevators took a very long time to arrive when button was pushed. Other guests were very loud in the middle of the night ( knocking on doors loudly and speaking loudly ) causing me to not being able to sleep. I realize this is not the facility’s fault, but it would make me reconsider on staying at this facility in the future.
Room was nice - house keeping was great. Desk staff was friendly and helpful.
Stayed in November 2023
Reviewed: 22 October 2023
Virginia
United StatesLong waiting times for elevators. People in room above us left at 4 am each day and I woke up despite wearing earplugs
Excellent location. Delicious restaurant very comfortable beds. Allowed us to keep our bikes in a storage closet in hotel. Nice pool and sauna. Excellent staff
Stayed in August 2023
Reviewed: 10 October 2023
Naoto
JapanExpensive
Stayed in October 2023
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