366 Hunt Club Road, K1V 1C1 Ottawa, Canada
#48 of 56 hotels in Ottawa
Guests' ChoiceBased on 985 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
7.9
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Stephanie
CanadaI would like to have been told there was no housekeeping in our room. I had to take wet towels to the laundry and pick up fresh ones each day. Same with garbage. The laundry staff were very friendly and helpful. This certainly wasn’t a problem but being told as I checked in would have been useful.
The breakfast was varied, fresh, very clean and well stocked. The lady looking after 5he breakfast was excellent. Our room was very comfortable and clean. The bedding was in good shape. The rooms and bathrooms are looking a bit tired .
Stayed in May 2024
Reviewed: 20 May 2024
Tommy
CanadaI can't say anything bad
Clean Comfortable Quiet
Stayed in May 2024
Reviewed: 8 May 2024
Kin
CanadaSwimming pool and fitness centre are closed
Clean and breakfast
Stayed in May 2024
Reviewed: 26 April 2024
Susan
CanadaThe furniture in the lobby needs to be replaced. It is worn and tired and not in keeping with the rest of the hotel
quick check in, great bedding, bathtub , level entry at door ( no lip) would be good for a wheelchair, very nice breakfast ready at 3:30!am!
Stayed in April 2024
Reviewed: 29 March 2024
Vivek
Canadacustomer service people much have been better if they are more smiling and welcoming.
comfortable location and though hotel looks old but still its neat and clean and had plenty of breakfast options . good value for money
Stayed in March 2024
Reviewed: 27 March 2024
Eble
CanadaSometimes little hard to open door with the card
everything was good
Stayed in March 2024
Reviewed: 11 March 2024
Glenda
CanadaSome of the staff while efficient were not terribly friendly
Near airport. Long-term parking available. Breakfast included. Onsite pool.
Stayed in March 2024
Reviewed: 11 March 2024
Lisa
CanadaThe pool was closed and the room was not cleaned each day. We were told they don’t clean rooms for 2 night stays
I liked the location and was safe
Stayed in March 2024
Reviewed: 18 January 2024
Donette
CanadaBreakfast was reasonably and the staff attending to the breakfast was kind.
Stayed in January 2024
Reviewed: 7 January 2024
Cassandra
CanadaN/A
N/A
Stayed in December 2023
Reviewed: 2 January 2024
Beverly
CanadaClean and mostly quiet, very closes to airport, good breakfast
Stayed in January 2024
Reviewed: 14 December 2023
Wayne
CanadaRoom was clean but a little too warm. Breakfast was great and the gentleman working there was fantastic.
Stayed in December 2023
Reviewed: 14 December 2023
Margaret
Canadawe have stayed there before so no surprises
people on the front desk efficient & helpful. we had sent a message asking about an early airport shuttle & they booked it for us. we had a very early flight, and the morning desk man had hotel breakfast all ready
Stayed in December 2023
Reviewed: 11 December 2023
William
CanadaBoth beds hard. Room was a little tired. Breakfast was ok, but some hot items, like a waffle marker, sausages and eggs would of been great. The hotel has the facilities to do this, and it would make a great touch
Good location. Staff were amazing
Stayed in December 2023
Reviewed: 5 December 2023
James
Canadabed mattress saggy and uncomfortable. Way too expensive for a few hours sleep
it had a shuttle service to get us to the airport. platter of fresh fruit in breakfast buffet
Stayed in December 2023
Reviewed: 28 November 2023
Sheryl
CanadaThe view from the room was the only draw back but given that we were not there for long time it was of no consequence.
We were able to get a ride from the hotel to the airport and back which made it ideal. We were able to park at the hotel for an extra cost which was fine. The shuttle driver was right on time and helpful. The room was clean and breakfast was conveniently ready for us prior to setting out.
Stayed in September 2023
Reviewed: 9 November 2023
Siimi
CanadaThere was no kettle in the bedroom. There was a burn mark on the bathroom counter.
The breakfast was great. Location is easy to get to. Available parking was plenty.
Stayed in October 2023
Reviewed: 9 November 2023
Lai
CanadaBreakfast
The room size is good.
Stayed in November 2023
Reviewed: 5 November 2023
Kaye
AustraliaNothing
Room and bed were comfortable, staff were so helpful. Great location to be near airport
Stayed in October 2023
Reviewed: 4 November 2023
Min
CanadaBody wash ran out when we checked in. Fortunately the service desk offer soap as replacement. Telephone in the room was not working. Service staff had to fix it the other day. That didn't bother us though. Breakfast is Ok , can be better with more varieties.
Good size clean room. Convenient location. And welcoming staff. And they had a pool open for service which we didn't try.
Stayed in October 2023
Reviewed: 31 October 2023
Cinthia
CanadaThe woman serving the breakfast was stressed. We asked for more bread, and she was not polite. Many things were missing when we were eating and took time to be replaced. I believe it is the hotel faulty since she was alone preparing everything. They should hire more people and like that the breakfast would be served faster and people would work happier.
We had some issues where the bedroom was smelling like cigarettes, and the reception changed it right the way for us, after our complaint.
Stayed in September 2023
Reviewed: 31 October 2023
Ruth
CanadaThe pool was not working
It was a convenient location with reatautants nearby .
Stayed in October 2023
Reviewed: 30 October 2023
Andrea
CanadaThe breakfast can have more variety. And the pool wasn't open😒
Very clean hotel, nice staff.
Stayed in October 2023
Reviewed: 28 October 2023
Michael
CanadaExcellent breakfast
Stayed in October 2023
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