332 Bay Street, P6A 1X1 Sault Ste. Marie, Canada
#18 of 22 hotels in Sault Ste. Marie
Guests' ChoiceBased on 1132 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.3
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 15 May 2024
Doris
CanadaStairs!!
Very comfortable and clean. Elevator was out of service but under repair the next morning. Breakfast was average.
Stayed in May 2024
Reviewed: 10 May 2024
Ray
CanadaElevator was down and my wife has disability Reading lamps weren’t working. Fan in bathroom should be on timer. Neighbor left his fan on when they left and could hear it from our room.
Breakfast was good and staff very friendly
Stayed in May 2024
Reviewed: 6 May 2024
Cintia
HungaryThere were no sockets near the bed. I generally don't like having carpet in a hotel room, because I always question their cleanliness. The bathroom is a bit old-fashioned.
The beds were very very comfy. The breakfast was plenty and a good selection.
Stayed in May 2024
Reviewed: 3 May 2024
Marc
CanadaBreakfast was very good. Rooms were ok. Tv was not easy to find hockey game.
Stayed in April 2024
Reviewed: 2 May 2024
Laureen
CanadaNo elevator. Had to walk up 2 flights of stairs to get to room. No discount for inconvenience however did relocate to 1st floor and much bigger room so turned out good.
All was good
Stayed in April 2024
Reviewed: 21 April 2024
Hasan
CanadaThe elevator was not working, I had to lug my stuff up two flights of stairs
Heating controls could be better. Bed was comfortable but the pillows were very thick. Breakfast was the usual frozen stuff with little variety or choices. Overall it was okay.
Stayed in April 2024
Reviewed: 21 March 2024
Bryanne
CanadaAll was good
Location Underground parking Comfort
Stayed in February 2024
Reviewed: 3 January 2024
Irving
CanadaAmple parking, very friendly staff and rooms were clean
Stayed in December 2023
Reviewed: 9 November 2023
Samantha
CanadaHallway did not smell great and was a little dark. Everything was just a little outdated. Rooms had wall to wall carpets. Light switches, paint, fixtures, sinks, etc were all at least 10 years old. Layout of the hotel was interesting. That may be a pro or con depending on your tastes!
Staff were friendly. Rooms were very large.
Stayed in November 2023
Reviewed: 5 November 2023
G
CanadaTV set up was unusual.
Room was clean and well setup. Breakfast was convenient and good.
Stayed in November 2023
Reviewed: 30 October 2023
Cecile
CanadaNothing
Breakfast is good.
Stayed in October 2023
Reviewed: 27 October 2023
Rania
CanadaHotel was dated and required renovations. The bathtub was chipped and showed signs of age of hotel. A guest or animal had an accident on the carpets in the main hallway, so the stench was awful. They employees were in the process of cleaning it up...
The hotel front desk employee was really nice when we checked in. The bed was comfy enough.
Stayed in October 2023
Reviewed: 14 October 2023
Jennifer
United StatesSheets were dirty when arrived
Stayed in September 2023
Reviewed: 10 October 2023
Barbara
CanadaThe vending machines were all out of water and some other beverages. Pricing on machine was confusing An amazing staff member walked by and helped us out. He even came with us to other floors to see if those machines were better stocked. 🙂.
Location was perfect. Breakfast was great.
Stayed in October 2023
Reviewed: 7 October 2023
Mischelle
United StatesSome of the fixtures are older and in need of repair. The deadbolt lock on the door didn't work (Room 1019).
Bed was comfy, room was clean. Breakfast was OK, nothing special. Breakfast staff were efficient, but seemed indifferent to hotel guests.
Stayed in October 2023
Reviewed: 7 October 2023
Joan
CanadaCarpets were warm & looked dirty. Only one elevator & it was slow. Parking was not controlled access. I was concerned that my car might be stolen.
It was downtown, close to train station, marina, boardwalk, locks, restaurants & mall. Breakfast was included in stay & was available early @ 6:30 am for guests. It worked out well for us b/c we had to be at Agawa Canyon Tour Train ticket office by 7:30 am.
Stayed in October 2023
Reviewed: 3 October 2023
Mirshahi
CanadaGreat staff.
Stayed in July 2023
Reviewed: 1 October 2023
Ashton
CanadaThe breakfast was disorganized, tables took a long time to be cleared, so we finally cleaned it ourselves. No one wiped the tables in between seatings -
Location, wasn’t fancy but serve red the purpose!
Stayed in September 2023
Reviewed: 29 September 2023
Donna
CanadaThat our room wasn’t ready and it was 3:30 in the afternoon when we tried to check in.
Had a very nice breakfast. Close to train station, downtown, waterfront and casino.
Stayed in September 2023
Reviewed: 28 September 2023
Elizabeth
CanadaThe breakfast was okay the first day. Wished there was more fruit than just oranges. On the second morning, the eggs were cold and they ran out of milk for coffee and cereal - not good. On both mornings the hot items were scrambled eggs and sausage. Variety would have been preferred.
The beds were comfortable and the hotel was quiet. The location was very good, close to the waterfront. The staff were friendly.
Stayed in September 2023
Reviewed: 28 September 2023
Beverley
CanadaThe hotel is a little tired and the breakfast was pretty bad.
The room was clean and the bed was comfortable. The location is good.
Stayed in September 2023
Reviewed: 26 September 2023
Neta
CanadaThe rooms are tired - there is older carpet with the smell of cigarettes still in the air- the general vibe is a worn and can use a bit of updating
Staff were very friendly Lots of parking Close to everything Room size was great Showers had lots of hot water and pressure
Stayed in September 2023
Reviewed: 22 September 2023
Jacqueline
CanadaThe elevator….scary bang when stopping at second floor . But they are planning on replacing when season slows.
Breakfast was good. Only thing missing was some fruit, like bananas and apples
Stayed in September 2023
Reviewed: 21 September 2023
Mccormick
CanadaNo rubber mat in tub for safety
Clean & comfortable 👌 Shower was good ,breakfast was satisfying 😌
Stayed in September 2023
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