The air conditioning is very noisy and when the toilet is flushed it is extremely noisy, similer to being on an airplane

In the center of town so walking to restaurants etc

Stayed in August 2023

There was a big party at the pool, our room was located a close to the pool. When the party was over there was a group of men yelling and laughing for hours into the morning with multiple room occupants asking them to be quiet. Staff didn’t do anything about it. It kept my son and I up most of the night.

Staff was friendly, pool was great!

Stayed in August 2023

Small room, especially bathroom, loud aircon, very expensive for the quality of the hotel, 5* prices for 3* rooms and facilities

Friendly staff, bed was ok, breakfast was ok

Stayed in August 2023

The fact that we were out there on an emergency situation and our rooms were already booked and paid for and they wanted a deposit and wouldn’t take cash, as it was my son that booked and paid for the rooms and I didn’t have his card nor do I have a credit card and they refused us the rooms when the town was completely booked as well as surrounding areas and we had to them sleep in our vehicle. Now I don’t think you can get more ignorant then that! Not only that I suffer from a chronic pain disease which has now caused me even more pain and health issues because of this unnecessary inconvenience! At this point I would not recommend your hotel to anyone!

Nothing

Stayed in August 2023

There was nothing that I did not like.

The staff at the front desk were extremely welcoming. The restaurant was delicious. They even waived my parking fee because I had an EV and helped me plug it in for free. Would definitely stay here again!

Stayed in July 2023

The hotel is tired and dated. Bed clean and comfy but the rest of the room was just “ok”. Windows and deck need cleaning and maintaining. Phone not working in room. Had to get card keys re-programmed 3 times as they kept deactivating. Signage poor. When in lobby there is no sign for elevator. Pool gate no signage for exit button so guests were getting up to help each other enter and exit.

location perfect and the restaurant food was great.

Stayed in July 2023

The parking lot was sketchy at night

Clean and modern

Stayed in July 2023

We stayed last minute over night in Kamloops and nothing can be better to have friendly staff from front desk on arrival. Our sleep were amazing in comfortable bed and instant hot shower after long trip on the road. We walked around during night down to the park the up to restaurant. I highly recommend to stay at Delta in Kamloops Downtown, specially for a quick night or two, everything in walking distance.

Stayed in May 2023

I did not care for the 16 dollar fee for parking as they should not have a charge for your hotel guests

The restaurant was very enjoyable and the staff was very friendly. The beds were also very comfortable.

Stayed in April 2023

The king room we had was tiny and noisy, the room door didn’t shut properly & the sink was holding water. Extra parking fees and the price was already exorbitant for what we got.

The restaurant was ok.

Stayed in February 2023

There wasn't anything not to like.

The staff went above and beyond to make sure our stay was great and enjoyable, the restraunt was amazing we had the lamb lollies, oysters, and the burger - ( best burgers we ever had, wifey has a gluten allergy and quite enjoyed her gf bun and crispy onion stack) the gin flight trays were a fun twist to the night aswell I would highly recommend them ( lemon gin liquor - sheringham distillery ), and the ( tempo strawberry - G&W ), our servers Heather and Kalina did amazing with service at the bar and I would def go again. The hotel, rooms, and common areas are kept very clean. The pool and hottub were a great experience as well, being on an outdoor deck. This hotel will be our family's new destination spot anytime we go to kamloops.

Stayed in April 2023

Nothing at all

Honestly, the best hotel experience I have had in a long time. Greeted and the check-in was quick. The rooms exceeded expectations and the location is perfect.

Stayed in March 2023

very clean and modern, great staff

Stayed in March 2023

We had an issue first visit but was resolved very promptly…so can’t fault the hotel staff for that.

Underground parking during the cold snap

Stayed in March 2023

Great staff, very helpful. Clean , comfortable and good location to shops, food.

Stayed in January 2023

your coffee! come on man! give the good people some decent in room coffee. it’s really insulating to stay at the marriottt and have that crap in the room.

i liked Thelma at the front desk. what a little bundle of joy! wry informative and kind

Stayed in November 2022

I liked the room presentation, warm water,the condiments and the quietness.

A welcoming hotel staff are professional dresses and are ready to help. The hotel is clean, and the breathing air is fresh. Clean bedding linen and Good lights, and a choice of desired room temperature.

Stayed in October 2022

the room was a lot smaller than expected and the bathroom door did nothing to hinder sound, I could hear everything my partner did in the bathroom

location and parking was good

Stayed in October 2022

The value for money was pretty poor. This hotel should have cost $150-250, but it was $350+…

The staff was super friendly.

Stayed in September 2022

room was directly outside elevators and very noisy bathroom doesn’t have proper door - a barn door that barely closes and doesn’t lock bathroom sink was tiny bed was made but fitted sheet was barely on mattress

had availability and booking was easy

Stayed in September 2022

Breakfast and parking should included. Access to parking difficult. Parking stalls too tight.

Location downtown

Stayed in August 2022

Left message for housekeeping to bring more coffee, no response

Stayed in August 2022

very clean , great customer service

Stayed in July 2022

Nothing we enjoyed our stay and would come back again.

The staff throughout the hotel were courteous and friendly. The dinner in the restaurant was excellent and the service was good. The room was spacious, comfortable and clean and the housekeeping staff were friendly.

Stayed in July 2022