100 Harbour Road, V9A 0G1 Victoria, Canada
#19 of 44 hotels in Victoria
Guests' ChoiceBased on 459 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 11 May 2024
Roger
CanadaNoise
Location near the sea.
Stayed in May 2024
Reviewed: 10 May 2024
David
Canadaclose to downtown but not at a walkable distance, however; these are small harbour ferries that have a dock directly across the sea walk from the hotel. View across the harbour is great
Stayed in May 2024
Reviewed: 23 February 2024
Brett
CanadaThe showerhead did not function very well and wasted a lot of water. Fridge could’ve been a little bit colder. The restaurant menu could’ve been a little better. The fee structure could stand being a little more competitive.
Location was great. Facilities were very good. Restaurant menu was a little limited and a bit pricey. Hotel is nice and quiet. Parking was good. Access to the city centre was good electric chargers, for my car were good.
Stayed in February 2024
Reviewed: 23 February 2024
Brian
CanadaThe flusher on the out of date toilet had to be manipulated each time to keep it from running. The in-room coffee came through the machine like weak tea, with little flavor. Poor quality.. That was disappointing. We enjoy a coffee in the room. There was only one 'to go' cup in the room. There were no 'unsweetened' creamer facsimiles offered.
The staff were well trained, professional, and courteous. The macro ambiance of the property was impressive. The food and beverages were perfect, and the views were spectacular.
Stayed in February 2024
Reviewed: 2 February 2024
Kun
CanadaThe heat control system is so old, difficult to adjust, couldn’t sleep well.
A bit old building.
Stayed in January 2024
Reviewed: 11 January 2024
Anne
CanadaThe hot tub was not hot enough. A couple of degrees would have made a huge difference. Thank you
Stayed in January 2024
Reviewed: 9 January 2024
Pat
CanadaParking was not included and I should have asked for a walk in shower. Restaurant and appy menu should be updated or changed.
Room was large, no view, location was excellent
Stayed in December 2023
Reviewed: 1 January 2024
Rhoda
GermanyVery busy hotel, one elevator was not working, waiting for elevators took unnecessary long. Staff were kind but were unable to accommodate a late check out.
Great location great staff
Stayed in December 2023
Reviewed: 17 October 2023
Kim
CanadaI didn’t like the coffee machine in the room - would be nice if they had Nespresso instead.
Beautiful view, nice restaurant, friendly staff
Stayed in October 2023
Reviewed: 13 October 2023
Travelling
CanadaI didn't like that the full price wasn't advertised on Booking.com. The taxes were hidden in the price info. If I knew I would pay that much I would have booked at the Fairmont
The look of the sky line was beautiful from our room. Accessible to the parking garage was very helpful.
Stayed in October 2023
Reviewed: 12 October 2023
Richard
CanadaConvenience and pool
Stayed in July 2023
Reviewed: 5 October 2023
Zhi
CanadaWe were less enjoyable for the restaurant’s food.
We love the room we stayed, it was excellent for water viewing, it’s marvellous. We hope to visit again and have a chance to stay in the same room.
Stayed in October 2023
Reviewed: 20 September 2023
Elis
United StatesLocation, cleanless and friendly staff
Stayed in September 2023
Reviewed: 20 September 2023
Barrameda
Philippinesroom amenities too basic: no slippers
Close to harbour
Stayed in September 2023
Reviewed: 11 September 2023
Brian
AustraliaThe room could have been bigger.
The staff were receptive to our needs. The room was well appointed.
Stayed in September 2023
Reviewed: 9 September 2023
John
CanadaOur room had very small windows with ocean view
Location
Stayed in September 2023
Reviewed: 7 September 2023
Rajesh
United StatesCould be personal preference but the mattress was a bit too soft for our liking
Location is amazing, the staff is awesome, facilities are great and the restaurant is just great
Stayed in September 2023
Reviewed: 30 August 2023
Roy
IrelandNo buffet breakfast
Location and view’s excellent
Stayed in August 2023
Reviewed: 22 August 2023
Neil
United StatesLocation was wonderful . Really easy and convenient to get down town. 10 minute walk or a quick 5 Harbor Taxi to get across the water.
Stayed in August 2023
Reviewed: 18 August 2023
Greg
AustraliaTheir dinner menu was less than impressive
Never had breakfast.
Stayed in August 2023
Reviewed: 10 August 2023
Onkar
CanadaBeds were of poor quality. Pool was to hot and had no ventilation due to glass roof from sun exposure.
The rooms were good size.
Stayed in August 2023
Reviewed: 2 August 2023
Dianne
CanadaThe pool - way too much chlorine. The fridge was useless - too small and nothing really was cold in it. You couldn't put leftovers in it, only a couple of cans of pop and bottles of water. There wasn't a safe in the room either.
The room location was perfect - we asked for a view of the harbour and we got it. there was a little sitting area in the window for us to have our morning coffee and watch the boats and planes.
Stayed in August 2023
Reviewed: 29 July 2023
Caroline
United KingdomGiven the wrong room initially, and no apology or refund for the first night , it was very inferior and my requests were not given
Room service was good
Stayed in July 2023
Reviewed: 18 July 2023
Millard
United StatesBeautiful hotel.
Stayed in July 2023
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