421 Union Street, K7L 3N6 Kingston, Canada
#6 of 30 hotels in Kingston
Guests' ChoiceBased on 798 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 30 July 2023
Valerie
United KingdomVery friendly staff during breakfast. The chef helped us with delicious vegetarian food. One lady also gave us some useful ideas for our onward travels.
Stayed in July 2023
Reviewed: 29 July 2023
Mcvey
CanadaOur room was super comfortable. Clean. Staff was very helpful. Breakfast was good.Plentiful
Stayed in July 2023
Reviewed: 28 July 2023
Vlad
RomaniaVery friendly staff Good breakfast Big room Nice location
Stayed in May 2023
Reviewed: 28 July 2023
Ting
CanadaClose to the Queen University and the Bellevue House. People are very nice here.
Stayed in July 2023
Reviewed: 24 July 2023
Monica
Canadapillowcase with black pill wasn’t caught by cleaning staff. front desk comped us a reasonable amt.
beautiful grounds, heritage building, nice staff, amazing breakfast buffet INCLUDED. They have gluten free bread and oat milk if you ask for it. AC works very well. Stayed in room 431. Terrace is beautiful but we didn’t have the time to experience it. only a $11 Uber ride to the downtown nightlife.
Stayed in July 2023
Reviewed: 22 July 2023
Hcollins31
United Arab EmiratesIt was within walking distance to campus events. The breakfasr was great and the rooms were clean and comfortable!
Stayed in June 2023
Reviewed: 20 July 2023
Diane
United Kingdomthe breakfast staff were amazing! also lovely breakfast, lots of choice. great hotel.
Stayed in July 2023
Reviewed: 20 July 2023
Kendra
CanadaThe property is quiet and well maintained. All the staff are so kind that we thoroughly enjoyed our stay.
Stayed in July 2023
Reviewed: 16 July 2023
Maria
SwitzerlandRoom needed another vacuum clean. Missed some vegetables at the breakfast. Front desk stuff could be friendlier. Overall the hotel is a bit outdated!
Nice location, good to reach by foot and car. Easy check in process! Room has everything that’s needed. Breakfast staff is very nice, breakfast is nice with lots of fresh fruits.
Stayed in July 2023
Reviewed: 11 July 2023
Milva
CanadaWe didn’t have an electric car charger available, nor were there outlets available.
The staff was very friendly. The Breakfast buffet was very good with a nice variety. It was a great location near downtown Kingston. We would return anytime.
Stayed in July 2023
Reviewed: 10 July 2023
Wilfred
AustraliaMusty smells in some areas
Lovely premises tho some areas smelled musty Lots of charm Easy parking Breakfast included
Stayed in July 2023
Reviewed: 10 July 2023
Susan
CanadaQuiet location. Spacious grounds. Comfortable places to sit both inside and out. Good breakfast.
Stayed in July 2023
Reviewed: 10 July 2023
Artem
CanadaKing bed
The best breakfast including service room is clean. Overall facility is very good,
Stayed in July 2023
Reviewed: 9 July 2023
Mike
CanadaWhen we arrived at Donald Gordon Hotel and Convention Centre, we noticed a big door. Thought that would be the door to enter. Sign on door said “use other door”. Walked around to an area and sign stated “staff only”. We then walked around to the other side of the building that had glass doors. They were “the other doors”. A sign needs to be erected at the start of parking lot stating where “the other doors are”. It was 35 c and very hot and humid. Would of saved some steps as well as sweat.
Not what I expected. I thought it would be like some motels and get cold cereal, muffins, toast etc. We were extremely surprised and happy that it was a pretty full hot breakfast served. Hot and delicious.
Stayed in July 2023
Reviewed: 2 July 2023
Danielle
United StatesNothing
The beautiful building/multiple sitting areas/furniture/ gardens/ history. Very comfortable bed. Spacious room. Great breakfast. Friendly and helpful staff
Stayed in July 2023
Reviewed: 29 June 2023
C
CanadaThe entrance to get to the room area was a little convoluted. For elderly with some limited mobility that could be an issue. We however, were fine.
The room was larger than expected, and well maintained. The breakfast included in the cost was exceptional and the dining area and staff were both excellent. Lots of outdoor parking.
Stayed in June 2023
Reviewed: 27 June 2023
Alan
CanadaCourtyard could a little more maintained. Ex: grass was long and tables needed a wipe down.
Beautiful old building and clean.
Stayed in June 2023
Reviewed: 26 June 2023
Buckwald
CanadaEvery thing was great.
Stayed in June 2023
Reviewed: 26 June 2023
Lisa
CanadaNo vending machines/snacks.
A pleasant surprise! The bed was very comfortable and everything was clean. Breakfast was excellent!
Stayed in June 2023
Reviewed: 25 June 2023
Wona
CanadaIt was difficult to find as we arrived late. The wifi connection on our devices was unstable.
Breakfast, peaceful surroundings and the courtyard
Stayed in June 2023
Reviewed: 23 June 2023
Klasina
CanadaBreakfast! ambiance ! everything!
Stayed in June 2023
Reviewed: 22 June 2023
Emilia
Canadawish there was an option for 2 beds
clean room, wonderful breakfast. best value in Kingston
Stayed in June 2023
Reviewed: 12 June 2023
Gordon
CanadaThe room I was in could use a newer tv.
The very professional and polite staff at breakfast this morning makes me think highly of this hotel. I will be returning to this hotel when I return to Kingston.
Stayed in June 2023
Reviewed: 10 June 2023
Joan
CanadaVery comfortable room. Full breakfast included. University based so workshop attendees were also staying, but not a university residence. Not your typical hotel environment either, so a nice compromise. Driving distance to the centre of town. Walking distance to Lake Ontario.
Stayed in June 2023
Reviewed: 5 June 2023
Jonas
CanadaShower had cold water?
All of above.
Stayed in June 2023
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