421 Union Street, K7L 3N6 Kingston, Canada
#6 of 30 hotels in Kingston
Guests' ChoiceBased on 798 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 22 May 2024
Phillip
CanadaNothing
Clean, friendly, awesome staff.
Stayed in May 2024
Reviewed: 14 May 2024
Joseph
CanadaN/A
Everything was spectacular
Stayed in May 2024
Reviewed: 12 May 2024
Lise
Canadalarge room, excellent breakfast, very clean
Stayed in May 2024
Reviewed: 10 May 2024
Simo93bs
Italy- Easy access by car - Good sized room - Good breakfast with very friendly staff
Stayed in May 2024
Reviewed: 9 May 2024
Min-min
CanadaI could not think of anything to improve on. Perhaps a sign to point out where the check-in desk was as it's not immediately obvious.
Great location and fantastic value for a small hotel with 40 rooms. I was attending a conference at St. Lawrence College so it was convenient as it was only 2 km away. The breakfast that was included was wonderfully delicious and felt like the highlight of my visit! The second morning I really enjoyed the French toast and the hot bar changed it up from the day before. The bed was comfortable, the rooms were clean and the reusable soaps/shampoos was a great touch. The water was nice and hot; my only complaint was that the shower pressure could have been slightly better. I wish I had used the garden patio if I had stayed longer.
Stayed in May 2024
Reviewed: 7 May 2024
Helietta
CanadaI could not book at the front desk
breakfast and location
Stayed in April 2024
Reviewed: 6 May 2024
Beverly
CanadaNothing
Quiet, good for viewing the eclipse
Stayed in April 2024
Reviewed: 3 May 2024
Martha
CanadaThe bathrooms are...less great! Any way that showers can't be subbed in for those tiny tubs? Maybe make it a booking option? That's the only thing: the tubs are tiny (and I don't bathe; are they even big enough for that?) Showers. More walk in showers.
The breakfasts are delicious and the dining room is always welcoming, and clean, and beautifully lit.
Stayed in April 2024
Reviewed: 3 May 2024
Gilmore
United KingdomAll was good.
Quiet room, despite the function that was happening in the conference centre. Location good with plenty of parking and green space. Just a short walk down to the waterfront. Breakfast was good with very pleasant staff.,
Stayed in April 2024
Reviewed: 11 April 2024
George
CanadaNo business centre, had to share document with front desk to get it printed
Quiet, comfortable. Great breakfast layout in a very clean bright space
Stayed in April 2024
Reviewed: 9 April 2024
Beverly
CanadaThe Coachhouse pub was closed. It would have a been nice to have it opened for a drink.
The rooms were comfortable. Loved the courtyard tables and chairs. Liked all thwarted cosy spots to sit and chat.
Stayed in April 2024
Reviewed: 9 April 2024
Jennipher
CanadaCan’t think of anything
Great location, relaxing setting - liked the mix of historic & modern. Staff were wonderful - helpful and friendly. The included breakfast was delicious and the wait staff were super friendly and attentive.
Stayed in April 2024
Reviewed: 9 April 2024
Peter
CanadaA charge of additional $20.00 for a cot was a surprise to me. I thought we were going to have a room with two double beds, which would accommodate three of us; cot would not be required. The room had one double bed.
The room was clean and comfortable and the breakfast had a number of traditional choices and was tasty.
Stayed in April 2024
Reviewed: 24 March 2024
Fiona
CanadaClose to Queens University. Quiet and clean
Stayed in March 2024
Reviewed: 13 March 2024
Scott
CanadaLocation not ideal if you are a walker in the winter. Nice historical area to walk through in the summer.
Breakfast was great. Room was comfortable and quiet.
Stayed in February 2024
Reviewed: 7 March 2024
Lucas
United StatesThe location is not ideal if you don't have a car but there are likely bus stops nearby and walking to Queen's is easy -- downtown a bit farther.
The staff were amazing I truly had everything taken care of and loved every interaction I had. As a Queen's alum it was so nice knowing I was supporting my school in a way too. Really enjoyed my stay.
Stayed in March 2024
Reviewed: 13 February 2024
Ann-marie
CanadaSo clean !
Stayed in February 2024
Reviewed: 18 December 2023
Martha
CanadaThe tub is small. Take out the tub and have walk-in shower(?)
Amazing location for us. Visiting family across the street.
Stayed in December 2023
Reviewed: 12 December 2023
Noreen
CanadaAll good.
Great location, nice rooms and free parking. The breakfast for very good as well.
Stayed in November 2023
Reviewed: 12 December 2023
Pamela
CanadaNot so "new" but room was clean and the bed was comfy. Staff was friendly.
Stayed in December 2023
Reviewed: 11 December 2023
Anne
CanadaLovely hotel!
Stayed in December 2023
Reviewed: 9 December 2023
Driscoll
CanadaThe outlet on the bedside table closest to the door had only one plug working. It wasn’t a major issue for us but it seemed weird that one plug in the outlet was working and the other wasn’t.
The room was a decent size.it was clean and comfortable. We went to a concert at the Isabel Bader theatre so our location was very convenient. Great touch to have breakfast included.
Stayed in December 2023
Reviewed: 1 December 2023
Margaret
CanadaStaff was very helpful ,I needed a needle and thread and the admission women provided me with one ,very accommodating and pleasant
Stayed in November 2023
Reviewed: 22 November 2023
Grant
New ZealandThis was a good find. Convenient to walk everywhere and reasonably priced
Stayed in September 2023
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