The bartending at the main restaurant was not good

Clean, close to amenities. Reasonable good restaurant.

Stayed in August 2023

We had a nice room with a nice view. Liked the cookie we got on arrival.

Stayed in July 2023

nothing that I could tell you about. We were only there one night so didn't have a huge amount of time to experience anything we didn't like.

the room was very nice. The veiw was great. The only problem we had with the room the ac unit didn't work that great. Looked like the air filter needed cleaned but other than that the room was in brand new conditition. Staff were like family. The pool/hot tub area was very nice. Didn't eat there and the price was a little high but it was that whole area.

Stayed in August 2023

Never paid Parking Charges in any 3 star or 4 star hotel ever , that was very surprising . No dedicated space for Yoga room . Surprised to see no EV charges in this age of Electric cars,

Room was clean and nice.

Stayed in August 2023

Parking car was not free

Good value for money Two queen beds on one room Location was close to Niagra falls

Stayed in August 2023

Front desk staff no very friendly, didn't provide information on hotel amenities (pool etc). Hotel room bathroom main parts clean but shower and walls were not (hair in tub, spills on walls). Fridge not very cold, we had to put an ice bucket in there to keep things cold. No coffee until 7:30 at the Starbucks inside lobby (staff didn't seem happy here either).

Very close to OLG, that's the main reason we chose this place. Cleaning staff (main floor/lobby bathrooms etc) were wonderful and very friendly. Beds were comfortable. Parking on site and decent price.

Stayed in August 2023

Our first room smelled bad of cigarette smoke, staff was amazing when we told them and we were given a new suite which smelled much better. Pillows were a bit flat but not horribly uncomfortable. I’d recommend a stay if you want to be away from the noise of Clifton hill.

The view was decent, we had the river side and were able to see the fireworks at night which was nice. The property is not too far of a walk or drive to a bunch of things. Tons of restaurants near by, as well as a Walmart. Staff was super friendly and helpful. They have a restaurant on site as well as a Starbucks. I’d recommend a stay if you want to be away from the noise of Clifton hill.

Stayed in August 2023

Nice family place

Stayed in August 2023

Breakfast is too expensive

Stayed in August 2023

Rooms don’t have a view of the Niagara Falls, so it was a misrepresentation. You see the top bit of the falls (just before the river drops down) but the cascading waterfalls are actually covered by trees. So if you want to see the falls from your room you need to book a hotel much closer to the river edge. There is no buffet breakfast and it is quite expensive ala carte.

Nice lobby, rooms were clean

Stayed in August 2023

Shampoo is not enought.

room

Stayed in August 2023

Nothing that I can think of

I like that it was quiet and peaceful. It was also just a few minutes away from Clifton Hill.

Stayed in August 2023

For the amount that you pay you would think there would be more complimentary items upon your arrival. Hardly any shampoo/conditioner, only enough creamer for one coffee in the room, after the restaurant closes down there is no where to find a snack.

It was a beautiful building and the rooms were clean.

Stayed in August 2023

View was great

Stayed in July 2023

Mis-information about when the restaurant opened.

The location and the friendliness of the staff.

Stayed in July 2023

There’s a charge for parking your car in the lot. The free Wifi is horrible.

It had no complimentary breakfast but it had a late Starbucks open.

Stayed in July 2023

Wasn’t worth the value we paid for our room. The bathroom door was broke, the beds were not that comfortable and were constantly heard the plumbing in our room from other rooms.

It was beautiful, the lobby was inviting, and outside was nicely landscaped.

Stayed in July 2023

Clean ,location , staff

Stayed in July 2023

Swimming pool with spa

Stayed in July 2023

Staff were friendly, attentive, plus humorous and attentive at the same time. Very enjoyable.

Stayed in July 2023

Nothing

The location and the hotel was very good there was a pool for the kids that was nice

Stayed in July 2023

the tub is somewhat clogged. we are stepping on dirty water while taking a shower

i like the connecting rooms coz we can always share washrooms. the property is close to everything.

Stayed in July 2023

The rooms were attached and that was so helpful when traveling with family. The restaurant in the hotel was convenient. The outdoor hot tub was excellent…until all the unattended children hopped in😒

Stayed in July 2023

Our room AC didn’t get very cold. The TV has minimal channels that are free. The quality was not great. Thankfully we’re not really there to watch TV so not a huge deal but in the morning and before bed would be nice to catch a show or movie. The in room coffee was terrible.

The property had a cool lodge vibe. The pool was really nice. Was a short drive from the Falls.

Stayed in July 2023

no breakfast included

very cleaned, location, great pool!

Stayed in May 2023