4009 Gateway Boulevard, T6J 5H2 Edmonton, Canada
#79 of 82 hotels in Edmonton
Guests' ChoiceBased on 188 hotel reviews
5.2Cleanliness
5.8
Comfort
5.8
Location
6.6
Facilities
5.4
Staff
6.7
Value for money
6.2
Free WiFi
6.4
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End of dialog contentReviewed: 11 April 2022
Duane
CanadaTrain tracks
Stayed in April 2022
Reviewed: 24 March 2022
Rode
CanadaNeeded to stay over night for personal things in the morning while passing through
Stayed in March 2022
Reviewed: 28 February 2022
Dragos
CanadaNeeds a face lift, new bathrooms with no mold in them. Pretty ugly set up actually you can tell the owners are just trying to make a quick buck on the business, some people take pride and some don’t it is what it is.
Stayed in February 2022
Reviewed: 26 January 2022
Don
CanadaNothing
Stayed in January 2022
Reviewed: 17 January 2022
Karleen
CanadaThe overall quality was extremely poor. When I checked in it was -29. It was late. It was dark. The lights over the sink and in the bathroom did not work. The initial impression of cleanliness was low quality. The small window did not shut properly and allowed the -29 draft into the room as did the poorly installed, very old air conditioner, that had wide gaps to the outside that also allowed -29 drafts into the suite. I tried to turn up the heat, but the temperature gauge was broken, as was the floor heater near the window and air conditioner. I was too tired and went to sleep in this very cold room with my clothes and coat and socks on. In the morning I awoke to a plastic tub of sauce on the night table that had not been cleaned before my occupancy. The wifi did not work. The tub and shower were so cold and so in a state of disrepair I could not shower in it. The toilet seat was old and stained. It did flush. There were no extra blankets despite the cold and inadequate heating. No one wore masks. I was berated and insulted by homeless people in the lobby who refused to wear masks and step outside while I paid my bill. The floor of the hotel suite was cement and very cold. no carpet. Very unclean. Doubt the sheets were washed before my arrival.
The owners seemed sympathetic and patient to the homeless. Not sure if that was real or because the gov't paid them to house homeless in the cold snap. Should receive refund. Should not be listed on sites due to health and safety.
Stayed in January 2022
Reviewed: 3 December 2021
Brown
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 November 2021
Joyce
CanadaThe location is located across from shopping are easy access to other attractions
Stayed in October 2021
Reviewed: 10 November 2021
Jody
Canadaclean
Stayed in October 2021
Reviewed: 14 October 2021
Lorraine
CanadaThe bathub was dirty. Lighting was really bad. Hotel manager did not give me my security deposit back at all. He told me over the phone that they will be taking half of the deposit for minor damages. He never refunded me the other half of the deposit at all.
Stayed in October 2021
Reviewed: 10 October 2021
Tariq
CanadaPoor customer service, not a safe place to stay for families and they give us smoking room
Stayed in October 2021
Reviewed: 7 September 2021
Mzs
CanadaIt is nice and quiet. Easily to get to places.
Stayed in September 2021
Reviewed: 11 August 2021
Ankit
Canadafound cockroches in washroom
good staff
Stayed in August 2021
Reviewed: 2 July 2021
Cabdicastis
CanadaSomeone break into my car. The cameras wasn’t showing enough to the parking
I like how quite it was. I staff were friendly
Stayed in July 2021
Reviewed: 3 June 2021
Mo
CanadaN/a
Great v value for money Excellent location And must importantly fantastic customer service 😃
Stayed in June 2021
Reviewed: 13 February 2023
Anonymous
Canadarundown
good area
Stayed in February 2023
Reviewed: 5 July 2021
Anonymous
CanadaThe noise from train yard directly behind the building, unit not very clean. The toilet was not clean at all, the tub was painted and the plug for the tub did not work. The floors in the room were sticky in some places. The ice machine didnt work. We did not receive free breakfast, nor was it offered.
Staff was friendly and accommodating. Close to shopping and main bus routes. Couch and lounge chair were comfortable and had a desk work area
Stayed in July 2021
Reviewed: 24 April 2023
Anonymous
CanadaThe room was really bad and smelly
nothing
Stayed in April 2023
Reviewed: 6 May 2024
Krista
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 November 2023
Marc
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 15 August 2023
Aseed
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 1 August 2023
Ram
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 7 March 2023
Luciano
CanadaThere are no comments available for this review
Stayed in March 2023
Reviewed: 4 January 2023
Gurkirat
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 2 January 2023
Loretta
CanadaThere are no comments available for this review
Stayed in January 2023
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