Reviews of Elite Hotel "Downtown Center" " Ski & Northern light Tour" 3 stars
206 Jarvis Street, Y1A 2H1 Whitehorse, Canada
#7 of 13 hotels in Whitehorse
Guests' ChoiceReview score
Based on 555 hotel reviews
7.4Score breakdown
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Cleanliness
7.9
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Comfort
7.9
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Location
8.6
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Facilities
7.4
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Staff
8.7
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Value for money
7.6
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Free WiFi
7.4
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Reviewed: 26 May 2024
Richard
Canada4 reviews6.0“Room was ok but no housekeeping even when asked for. Location was good for”- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
- • Submitted via mobile
No housekeeping the whole week. Isn’t this a hotel? I even asked and they said it’ll be cleaned when I leave. What? That didn’t help while I’m there, does it!? Pop/ice machine right outside my door and noisy all the time. There was no bar as advertised on booking.com
Location was close to where I had to be.
Stayed in May 2024
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Reviewed: 21 May 2024
Corinne
Canada44 reviews2 helpful votes6.0“Serviceable stay in downtown Whitehorse”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
It is a little worn, and the rooms could use a thorough cleaning to remove deep dust. The beds could also be renewed.
The location was perfect and the staff were friendly and helpful
Stayed in May 2024
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Reviewed: 20 May 2024
Trudy
Canada1 review8.0- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
This review has been hidden because it doesn't meet our guidelines.
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Reviewed: 17 May 2024
Ronald
United States79 reviews5 helpful votes7.0“Fine option for staying downtown W”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Nothing really to complain about.
giant room, allowed us to put our bicycles inside for the night.
Stayed in May 2024
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Reviewed: 8 April 2024
Matthew
Canada1 review1 helpful vote7.0“Value for money is absolutely there in a no-frills hotel.”- • Business trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
Had to move rooms - very strong smell of stale smoke in the room and lobby.
Great location.
Stayed in March 2024
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Reviewed: 18 March 2024
Mark
Canada1 review7.0“Was good.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
We only received an internet code for 1 day but were staying for 3 nights. We asked for a new code once expired and received a 7 day Internet code. Should have been provided a 7 day right away.
Location was central in Whitehorse and could easily walk to main St within minutes for restaurants and shops. Parking lot was large and had plenty of room to park.
Stayed in March 2024
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Reviewed: 14 March 2024
Cournoyea
Canada1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Budget Single Room
- • Stayed 3 nights
Rooms too hot.
Overall the facilities and location where good, and would book at this location again.
Stayed in March 2024
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Reviewed: 8 March 2024
Erika
United States4 reviews6.0“A place to stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted via mobile
Room keeping
Location
Stayed in March 2024
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Reviewed: 29 February 2024
Monalisa
United States87 reviews14 helpful votes8.0“Good value for money and great location.”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The building and furniture is dated but given the wonderful location and price, it’s a good place to stay.
The beds were very comfortable. The WiFi was very fast. The location is excellent. There is an onsite Chinese and Italian restaurant along with a bar. The staff is friendly, kind and very helpful.
Stayed in February 2024
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Reviewed: 23 February 2024
Joel
Canada3 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
It is not the nicest hotel in town but good value for what it is.
Stayed in January 2024
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Reviewed: 15 December 2023
Christine
Canada7 reviews8.0“Overall a nice place to stay”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Room isn’t used much so it definitely needs to be aired out before someone stays
Clean n quiet, friendly staff
Stayed in December 2023
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Reviewed: 29 November 2023
Leung
Canada3 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Not very clean
Perfect location with this price
Stayed in November 2023
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Reviewed: 12 November 2023
Kimberley
Canada1 review6.0“With a little investment in furniture and fittings this would be a real gem”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Very unimposing entrance, difficult to open single and quite narrow door, lack of breakfast very uninspiring bar with inadequate beer selection - no draught beer. Very poor room furnishings, 2 large double beds? no sofa or soft chairs; small ancient TV with inadequate instructions. Poor room lighting. "fag" burns on bath, antiquated shower/bath with very cold floor and low low toilet seat! No wash basin plug and old unattached dirty one for bath. "tatty overall"
Good location downtown with ample easy parking, excellent staff always going the extra mile. Spacious room, huge potential spoilt mostly by very poor furnishings and attention to detail. Lift was a big bonus for me. Very fast internet. Good Italian restaurant next door
Stayed in November 2023
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Reviewed: 20 October 2023
Christian
Canada4 reviews1 helpful vote8.0“Great stay and value”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Everything was fine
I got in late at night after a very long flight. Was greeted by a very friendly and helpful front desk attendant; that made my day.
Stayed in October 2023
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Reviewed: 20 October 2023
Neil
Canada1 review8.0“Well worth the price, people were excellent, really helpful”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The rooms need an update. Carpets in rooms need to go . Even with no smoking policy rooms still have lingering odours. But the great staff make up for the minor inconvenience
The staff were excellent, friendly and helpful . Located right downtown near everything
Stayed in October 2023
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Reviewed: 16 October 2023
Stephanie
Germany10 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Bathroom needs an update. Everything is a little "old"; could use a renovation!
Good location; in walking distance of everything. Spacious room
Stayed in October 2023
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Reviewed: 13 October 2023
Netta
Canada1 review8.0“I would def recommend staying here. Whitehorse is beautiful! Ty for an awesome stay!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Only one of us could use the wifi. Mine would not connect at all. The room smelled musty everytime we walked in. The walls are thin and so are the floors.
The front staff were exceptional helpful and lovely. The elevator made this funny noise when we reached each floor. It was hilarious and made us howl everytime! The view from the window was beautiful. Mountains all around. The restaurant next door Giorgios was AMAZING! I HIGHLY RECOMMEND! We did our laundry which was a bonus to have available ty! And they offer free laudry soap! We asked for a quiter room and it was perfect!
Stayed in October 2023
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Reviewed: 13 October 2023
Aleksa
Canada31 reviews4 helpful votes8.0“Beautiful Whitehorse”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
A bit expensive for the accommodations.
Very central location.
Stayed in October 2023
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Reviewed: 13 October 2023
M
India20 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
parking was on road in front, also since hotel on main road it was noisy at night
Great location, big clean rooms
Stayed in October 2023
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Reviewed: 6 October 2023
Flynn
Canada1 review8.0“very good”- • Leisure trip
- • Solo traveller
- • Budget Single Room
- • Stayed 2 nights
more variety on the menu
it was very good to walk everywhere
Stayed in September 2023
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Reviewed: 2 October 2023
A
Canada9 reviews1 helpful vote8.0Very good- • Business trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The club in the attached building had very loud patrons coming & going outside till 1am on Friday night / Saturday morning. Also Just wish in the off season - we could have gotten a better deal on 2 rooms for 3 nights!
Huge room. Nice & clean. Bed was comfy. Right in downtown Whitehorse.
Stayed in October 2023
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Reviewed: 26 September 2023
Sheila
United States7 reviews8.0“Property was clean and near great restaurant!!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The property was old!!
The property was clean and it was located beside a delicious Italian restaurant.
Stayed in September 2023
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Reviewed: 25 September 2023
Catherine
Canada8 reviews2 helpful votes8.0“My go to in WH”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Love the Elite for the location, staff and large rooms. It is also the best bang for your buck and the rooms are clean, it has AC, Fridge, microwave and even snack.
Stayed in August 2023
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Reviewed: 25 September 2023
Jeff
New Zealand1 review8.0“Very comforting after a long day of international travel.”- • Leisure trip
- • Solo traveller
- • Budget Single Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
24 hour check in. Able to leave luggage at front desk after check out.
Stayed in September 2023
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